Warranty work

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06-09-2003, 09:40 AM

awsker

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Warranty work

I took in the max to the dealership to check out my cat converter because of a sulfur smell and they told me that they might have to charge me $110 for them to look at it. I have a 01 with 17K miles, I should not get charged for them to look at my car correct? Should I contact Nissan Customer Care?

06-09-2003, 09:45 AM

jjs

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Re: Warranty work

Quote:

Originally posted by awsker
I took in the max to the dealership to check out my cat converter because of a sulfur smell and they told me that they might have to charge me $110 for them to look at it. I have a 01 with 17K miles, I should not get charged for them to look at my car correct? Should I contact Nissan Customer Care?

You have an '01 with 17K? How???? Man I wish I had that little.

Well, in this case you should pay nothing. Even if you are out of the 3 year warranty, the cat is still covered under the emissions warranty.

06-09-2003, 09:48 AM

awsker

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Work is only 1 mile away. I've got most of my miles from driving from the bay area to Reno.

That's what I thought...I'll talk to them when I get my car back...

06-09-2003, 09:50 AM

01SE02SER

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Join Date: May 2003

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Re: Warranty work

If they find a problem, you should not be charged anything. Your warranty covers things like that.

However, if they don't find a problem you can be charged. Some dealers may let you slide, but some won't. To a dealer, inspection work is considered labor, so if you brought in a car for them to look at and nothing turns up, you've essentially used up their 'valuable' time and resources. Billing time.