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This past weekend was my birthday and my girlfriend
Michele checked the Maxima site about the parts I've been ranting and raving about. She called Southpoint Nissan and spoke to David Burnette to order me the AE chrome door sills and automatic shifter knob. At first he told her it might take a few weeks, it turns out they came in a little early and the turnaround on Dave's part from that point on was great. He called her several times to let her know the parts were in and also helped her with several questions she had. There also happened to be a shipping problem with UPS (UPS screwed up) and they told her to call Southpoint Nissan and have them call them (UPS) and handle the situation. Once again, Dave was a great help and made sure to call and keep us informed on the outcome. After he called and solved the problem, I received the package the next day. He even threw in a couple of shirts. I've dealt with other Nissan dealerships who have not been half as helpful as Dave was. I recommend going through Dave for any upcoming mods that can be bought through Nissan. One last thing Dave, if you happen to see this I got a brief question for you. Do they make the steering wheel stereo control part(does it have a part number)and will it fit on a 2000? If so what type of installation will it call for? Thanks, Howie [Edited by MAXIN24-7 on 12-01-2000 at 10:12 PM] |
Wow, thats really cool of your girl to do that for you!
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Displeased
I think I speak for all of us (AE auto shifter
owners) when I say how disappointed we are with the wait on any answers as far as the shifter goes and how to install it without problems. I understand Dave was waiting on parts to narrow down the problem, but many of us purchased this part and are waiting patiently for some answers. It may not be his problem that the part is on back order, but being that so many people are waiting and he is a parts distributor, I would think he would try anything in his power to satisfy all the customers waiting on his answer. I've read that someone got it installed but in order to shift from reverse to drive he had to slide his hand down and manually push it to get it into gear. I don't want to have to do this everytime I drive my car. There has got to be something else that can be done, and hopefully soon. I was very satisfied with everything Dave has done thus far, but keeping us all waiting is not my idea of good customer service. Keeping my fingers crossed that I can use my shifter soon and not send it back for a refund. |
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