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when bringing in your max for TSB work...

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Old Nov 8, 2002 | 07:57 AM
  #1  
acMAX's Avatar
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when bringing in your max for TSB work...

wouldn't the service guys be happy to do TSB work since they get to bill Nissan for the work they've done?

I'm bringing in my car on Monday to have a bunch of things checked out. One thing is under emissions warranty but the 5 other items are all TSB's.

I'm assuming that they'd be happy for this kind of work
but please correct me if I'm wrong...

I drive a 2k1 with 42K miles

Thanks
Old Nov 8, 2002 | 08:02 AM
  #2  
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my understanding is that they do get reimbursed for tsb work but they have to do it in a set time. anything over that time is their loss. so if its work not under a tsb they can work on it and maybe take a lunch or work on something else. ive never had a problem with any of my tsb work as of yet.
Old Nov 8, 2002 | 02:00 PM
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how do u get them to check out the TSB?? do they know about problems or do u need to submit proof of the tsb??
Old Nov 8, 2002 | 02:11 PM
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Sometimes they can get annoyed also because of the amount of time it takes to get paid from Nissan.

SuDZ
Old Nov 8, 2002 | 05:23 PM
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Originally posted by sloppymax
my understanding is that they do get reimbursed for tsb work but they have to do it in a set time. anything over that time is their loss. so if its work not under a tsb they can work on it and maybe take a lunch or work on something else. ive never had a problem with any of my tsb work as of yet.
The car dealership by nature of their business overbooks. have you ever called for an appointment and A) been turned away B) had your car pull into the garage at the appointment time? alignment is perhaps an exception.

If they are performing warranty work, that bay is tied up and not free to rob customers who are paying the full labor rate as opposed to a contracted rate. Just look at doctors and the stuff they pull when you are using insurance instead of cash.

it's up to them whether your car even falls under a tsb or not. try to get nissan to replace noisy heater blowers for example. they're inclined to tell you the unit is just plain cheap and even if they replace it the unit will soon be noisy again


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