5th Generation Maxima (2000-2003) Learn more about the 5th Generation Maxima, including the VQ30DE-K and VQ35DE engines.

Warranty work

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Old Jan 12, 2002 | 07:17 AM
  #1  
LaXor's Avatar
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Warranty work

What will they fix on a spankin new car? First itme with warranty; so I wonder.

I would like to take it in for rattles in the door (were you grip to close) and something in the engine bay. When in first or second and give it some throttle and release it makes some clunking noise for a second or two. Any ideas.
Old Jan 12, 2002 | 09:01 AM
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For that first 36,000 miles, its literally bumper to bumper. I would take your car in for anything during that period of time. Periodically check the forum's TSB sticky or NHTSA.gov to see if any TSBs come up that apply to your car. I have had at least a dozen TSBs completed for my 00 Max. Some dealers don't mind doing warranty work regardless since they will be paid by Nissan. However, some do.
Old Jan 14, 2002 | 03:55 AM
  #3  
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Originally posted by Rich5Spd2K
For that first 36,000 miles, its literally bumper to bumper. I would take your car in for anything during that period of time. Periodically check the forum's TSB sticky or NHTSA.gov to see if any TSBs come up that apply to your car. I have had at least a dozen TSBs completed for my 00 Max. Some dealers don't mind doing warranty work regardless since they will be paid by Nissan. However, some do.
what does TSB stand for?
Old Jan 14, 2002 | 04:00 AM
  #4  
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Technical Service Bulletin



[QUOTE]Originally posted by zgrm100


what does TSB stand for?
[/QUOTE
Old Jan 14, 2002 | 07:13 AM
  #5  
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common error...

no.. your 36K is not bumper to bumper. you are really only protected (by law) to 12K or 1yr. Matter of fact, all wear items and rattles/cosmetic problems become a real pain after 12K. Yes, you can still get them fixed, but their tune changes drastically. To their credit, motor/tranny work is honored up to 60K without too much hassle.
Old Jan 14, 2002 | 10:37 AM
  #6  
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Re: common error...

Originally posted by TimW
no.. your 36K is not bumper to bumper. you are really only protected (by law) to 12K or 1yr. Matter of fact, all wear items and rattles/cosmetic problems become a real pain after 12K. Yes, you can still get them fixed, but their tune changes drastically. To their credit, motor/tranny work is honored up to 60K without too much hassle.
Where did that come from? I have never heard of a 12K/1yr warranty?

They have to honor the 36K/3yr that's stated in our manual. Its in the legal contract we signed when we bought the car.
Old Jan 14, 2002 | 10:45 AM
  #7  
irvine78's Avatar
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Re: Warranty work

Originally posted by LaXor
What will they fix on a spankin new car? First itme with warranty; so I wonder.

I would like to take it in for rattles in the door (were you grip to close) and something in the engine bay. When in first or second and give it some throttle and release it makes some clunking noise for a second or two. Any ideas.
everything u just mentioned above and more...
Old Jan 14, 2002 | 11:40 AM
  #8  
TimW's Avatar
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I do believe its...

the Magnuson-Moss Warranty Act
http://autopedia.com/html/HotLinks_LemonMM2.html

which is what lemon law is based on
http://autopedia.com/html/HotLinks_Lemon.html

yeah... blah blah... the bottom line is that rattles, trim, brakes, hoses, paint can all be called wear items. But if failure occurs before 12K, then it's largely accepted that a defect made the part wear prematuraly. Since you can quickly go to arbitration and win easily under 12K, they cover everything, no questions usually asked, most of the time even wear items like tires and batteries.

After 12K, the tables kinda turn. The TSB on rotors is a perfect example. Of course they would be fixed under 12K, but after that everyone was having to pay out of pocket until the TSB came out.
Old Jan 14, 2002 | 01:46 PM
  #9  
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Re: I do believe its...

Even though the TSB is out there for the brakes/rotors...be careful. I tried to get mine fixed and the dealer is telling me that the rotors are not covered and that there is a 100$ charge for them to be repaired. I haven't taken my 2001 max to another dealer yet...
Old Jan 14, 2002 | 04:46 PM
  #10  
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Were can you find TSB's? Are there any for the 02's yet?
Old Jan 14, 2002 | 04:54 PM
  #11  
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Originally posted by emax95
Were can you find TSB's? Are there any for the 02's yet?
Check the stickies, read the faq and use the search. Lotsa answers out there.
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