Beware of needing parts
#1
Beware of needing parts
I have an 04 SE, I took delivery 2 months ago. It was a dealer locate, it had about 300 miles on it. The car made noises in the right front, it was diagnose as a bad axle assembly. The boot had somehow been damaged, all the grease leaked out. I have been waiting 7 weeks for a new axle, Nissan, USA says I just have to wait for the parts to be available, they have a busy production schedule and parts are needed there. Nissan has been unbelievably poor to talk to and they have done nothing so far but lie to me about possible delivery dates for the parts. Beware!
#3
Re: Beware of needing parts
Originally posted by stevek
I have an 04 SE, I took delivery 2 months ago. It was a dealer locate, it had about 300 miles on it. The car made noises in the right front, it was diagnose as a bad axle assembly. The boot had somehow been damaged, all the grease leaked out. I have been waiting 7 weeks for a new axle, Nissan, USA says I just have to wait for the parts to be available, they have a busy production schedule and parts are needed there. Nissan has been unbelievably poor to talk to and they have done nothing so far but lie to me about possible delivery dates for the parts. Beware!
I have an 04 SE, I took delivery 2 months ago. It was a dealer locate, it had about 300 miles on it. The car made noises in the right front, it was diagnose as a bad axle assembly. The boot had somehow been damaged, all the grease leaked out. I have been waiting 7 weeks for a new axle, Nissan, USA says I just have to wait for the parts to be available, they have a busy production schedule and parts are needed there. Nissan has been unbelievably poor to talk to and they have done nothing so far but lie to me about possible delivery dates for the parts. Beware!
your case may be diffferent, because they may deem the problem your fault, but you might want to try...i would hate to see you still posting the problem 3 months down the road.
good luck
#4
The car is simply too new. They are making the cars faster then they can make "replacement" OEM parts. We had a 04 Maxima at our shop for body work and it sat here for 3 months. The time was wasted waiting on parts from Nissan.
#5
I have the same issue with the CV boots leaking. Mine have been on order for over 3 weeks now, so I called the dealer to find out what was up. They told me that there is a national backorder of the CV boots... and that they'd "notify" me when the parts became available.
#6
Originally posted by studman
I have the same issue with the CV boots leaking. Mine have been on order for over 3 weeks now, so I called the dealer to find out what was up. They told me that there is a national backorder of the CV boots... and that they'd "notify" me when the parts became available.
I have the same issue with the CV boots leaking. Mine have been on order for over 3 weeks now, so I called the dealer to find out what was up. They told me that there is a national backorder of the CV boots... and that they'd "notify" me when the parts became available.
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