7th Generation Maxima (2009-2015) Come in and talk about the 7th generation Maxima

Front Windshield Issue!!

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Old Oct 1, 2010 | 10:07 AM
  #1  
KillaKam's Avatar
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Exclamation Front Windshield Issue!!

I was at a car show not to long ago and while cleaning my window I noticed the window bubbling up (see pictures in red below). Now this goes all the way from the top drivers side corner to the middle of the top of the front windshield and is under the glass.


I took it to the dealer and one of the service guys took a look at it and laughed and said that in the 9 years that he has been working there he has never seen anything like that happen before. When he looked closer at it he said as if it looks like the glass is cracking from underneath. I spoke to the service manager and he said that there probably isn't much that they can do or will do about it because its cosmetic and its not leaking. IMO that is retarded (excuse my choice of words) for a $35K car to be doing that. All of the problems I have had with this car I have got to say gives me a completely different opinion about Nissan as a whole.

Anyone else having or had this issue?
Old Oct 1, 2010 | 10:32 AM
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Your dealership sounds like an ***. I'd make it "leak" then tell them to replace it....
Old Oct 1, 2010 | 12:38 PM
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Hey Bro, that sounds like a safety issue. I don't think anything that has to do with safety is negotiable. Get it in writing and let them know they will be responsible if anyone gets injured.
Old Oct 1, 2010 | 01:59 PM
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This is a safety issue. Contact Nissan directly and threaten to go to consumer bureaus. I know they should replace it but even if they don't I would use the glass coverage to get it done. It's your safety.
Old Oct 1, 2010 | 04:23 PM
  #5  
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this is crazy I would of told then off and make them replace it
Old Oct 1, 2010 | 04:27 PM
  #6  
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Yea screw that ur safety and anyone in the cars safety is at stake, Thats like finding bad wiring under the hood that can catch fire, but doesn't have an affect on the car and saying, oh it's just cosmetic.
Old Oct 2, 2010 | 12:04 AM
  #7  
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A big scratch on the hood or a cracked grille are also 'only cosmetic.'

But flagships are not normally driven around town with a big scratch on the hood or a cracked grille OR A STRANGELY BUBBLING WINDSHIELD.

NO MATTER what your dealer says, this is a DEFECTIVE WINDSHIELD. Doesn't matter whether this is purely cosmetic or a safety issue. This is a car you bought new in good faith, and you should only be responsible for damage YOU do.

Thank goodness my dealer is more customer oriented.
Old Oct 2, 2010 | 04:59 AM
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if you really only have a month+/- of ownership left, I wouldn't sweat it.
Old Oct 2, 2010 | 11:10 PM
  #9  
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Originally Posted by mrodenberg0124
Your dealership sounds like an ***. I'd make it "leak" then tell them to replace it....
Originally Posted by 4for4
Hey Bro, that sounds like a safety issue. I don't think anything that has to do with safety is negotiable. Get it in writing and let them know they will be responsible if anyone gets injured.
Originally Posted by hamzer11
This is a safety issue. Contact Nissan directly and threaten to go to consumer bureaus. I know they should replace it but even if they don't I would use the glass coverage to get it done. It's your safety.
Originally Posted by lightonthehill
A big scratch on the hood or a cracked grille are also 'only cosmetic.'

But flagships are not normally driven around town with a big scratch on the hood or a cracked grille OR A STRANGELY BUBBLING WINDSHIELD.

NO MATTER what your dealer says, this is a DEFECTIVE WINDSHIELD. Doesn't matter whether this is purely cosmetic or a safety issue. This is a car you bought new in good faith, and you should only be responsible for damage YOU do.

Thank goodness my dealer is more customer oriented.
Yes you are all right it is a safety issue but at this point as K757 stated I am only going to have a month of ownership left anyways. I came to the conclusion that if I was going to have to have the front window replaced I was getting rid of it. I was just trying to see if you guys think if I made a big enough argument Nissan would upgrade me to a 2011 for like $5-6K seeing all the issues I've had. I've had 3 Nissan vehicles all purchased a year apart from each other; 2007 Altima 2.5SL (Totaled on highway), 2008 Altima 2.5SL (Traded in for....), 2009 Maxima SV Sport. I think that they need to do alittle more to return the favor since they have made enough $ off of me cause if I wanted to be a **** I could get a lawyer and declare the lemon law against this car.

Originally Posted by k757
if you really only have a month+/- of ownership left, I wouldn't sweat it.
True but I want to see what I can get out of this one I am using the windshield as a final straw to push me to get the STi. I've always wanted one but I love the Maxima and don't want to get rid of it. If I can get Nissan to give me a 2011 for $5-6K more I'd take it in a heart beat.
Old Oct 3, 2010 | 08:50 AM
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You should just go for the lemon law and get back all your payments, tax, license, down payment and all interest paid. Then go buy your STI.

They're not your friends and they won't cut you a deal for a 2011 upgrade. Although your offer may make sense, imo you will need to pursue it legally for them to to take action. It will take about 45-60 days to settle.
Old Oct 3, 2010 | 10:53 AM
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Originally Posted by 4for4
You should just go for the lemon law and get back all your payments, tax, license, down payment and all interest paid. Then go buy your STI.

They're not your friends and they won't cut you a deal for a 2011 upgrade. Although your offer may make sense, imo you will need to pursue it legally for them to to take action. It will take about 45-60 days to settle.
Thank you for that information. I think that it would be worth it to wait 45-60 days. Looks like if at the least it lasts 45 days then the STi would be right here. If not then I can just barrow $23K (what my car is worth apparently) and just get the STi and then when I get the $ for my car just pay it back.

UPDATE: I did some research and looks like my car no longer qualifys for the lemon law; see below:

Eligibility
In order to qualify, you must meet the following requirements:

You must own or lease a new vehicle that does not conform to the manufacturer's warranty.
The vehicle must have substantial defects affecting its use, safety, or value.
The vehicle must have undergone at least four repair attempts.
**The vehicle must be within the first two years of its original delivery date to the owner or within the first 24,000 miles on the odometer (whichever period ends first). my vehicle has almost 29K on it

Information found @ http://www.dmv.org/ct-connecticut/au.../lemon-law.php

Last edited by KillaKam; Oct 3, 2010 at 10:56 AM.
Old Oct 3, 2010 | 06:45 PM
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Hmmm, that's interesting. CA. is definitely different. I wouldn't count on the website though... or your interpretation of the law. It will take you literally 30 minutes to find an attorney and fax them your service records. They will be able to tell you if you have a case pretty quickly.

I'm pretty sure that consumer's even have certain rights after the warranty has expired.

I just looked up CA's lemon law it it states 18 months or 18k miles, BUT I know for a FACT (a close friend) that you can go up to the full warranty period. SO, don't take their word for it.

let us know how it goes...

OH, after re-reading some websites, I believe that period you are referring to is the time the vehicle should have started experiencing the problems.

Originally Posted by KillaKam
Thank you for that information. I think that it would be worth it to wait 45-60 days. Looks like if at the least it lasts 45 days then the STi would be right here. If not then I can just barrow $23K (what my car is worth apparently) and just get the STi and then when I get the $ for my car just pay it back.

UPDATE: I did some research and looks like my car no longer qualifys for the lemon law; see below:

Eligibility
In order to qualify, you must meet the following requirements:

You must own or lease a new vehicle that does not conform to the manufacturer's warranty.
The vehicle must have substantial defects affecting its use, safety, or value.
The vehicle must have undergone at least four repair attempts.
**The vehicle must be within the first two years of its original delivery date to the owner or within the first 24,000 miles on the odometer (whichever period ends first). my vehicle has almost 29K on it

Information found @ http://www.dmv.org/ct-connecticut/au.../lemon-law.php

Last edited by 4for4; Oct 3, 2010 at 06:52 PM.
Old Oct 3, 2010 | 07:25 PM
  #13  
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im sorry to hear about the running around your getting at your dealer, the service manager is probably too lazy to figure out how to submit the claim on something like that and is too lazy to get on the phone with the manufacturer to figure out how hes going to get paid for it, you want my honest opinion as a dealer and as a friend to you on here- call this number 1-800-647-7261, thats consumer affairs- if you explain the situation they will tell you right off the bat if its covered or not, and if the dealer gives you a hard time about it they will call the dealer and schedule it for you...they call me all the time when theres an issue with service and especially security + claims and believe me there on your side over the dealers.
Old Oct 3, 2010 | 09:33 PM
  #14  
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Killakam,

That website you posted a link to says to send $50 dollars to an agency to file a claim. My suggestion is to NOT do that and just get an attorney to handle everything.

Kidglok's advice seems to be the best if the windshiled was your only problem. If you have had as many problems as I think you have had, get your money back and start over.
Old Oct 3, 2010 | 09:36 PM
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I have the same on mine, but it's nothing compared to yours, just 2 small specks on the upper right and left hand corners, it's nothing more then air that got trapped, no safety concern, the windshield is still glued down with more glue then is needed.

Seeing how you had multiple problems, I could see how this just adds to it
Old Oct 3, 2010 | 09:43 PM
  #16  
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My initial impression: That looks like the plastic safety wrap that manufacturers apply to either side of the windshield to prevent it from shattering in an accident is peeling away.

If that's the case, this could be a huge safety issue down the road if something isn't done about it. If those bubbles just suddenly appeared one day, who says they aren't going to continue getting bigger?
Old Oct 4, 2010 | 12:53 PM
  #17  
KillaKam's Avatar
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Originally Posted by KIDGLOK
im sorry to hear about the running around your getting at your dealer, the service manager is probably too lazy to figure out how to submit the claim on something like that and is too lazy to get on the phone with the manufacturer to figure out how hes going to get paid for it, you want my honest opinion as a dealer and as a friend to you on here- call this number 1-800-647-7261, thats consumer affairs- if you explain the situation they will tell you right off the bat if its covered or not, and if the dealer gives you a hard time about it they will call the dealer and schedule it for you...they call me all the time when theres an issue with service and especially security + claims and believe me there on your side over the dealers.
Well the service manager said that they may be able to replace the window but I probably should't cause it will just cause more issues and to be honest I don't want it replaced because I know at some point it will leak. Anything that has to be replaced is never the same. Thanx for the # though I am going to give it a call tomorrow and see what they say.

Originally Posted by 4for4
Killakam,

That website you posted a link to says to send $50 dollars to an agency to file a claim. My suggestion is to NOT do that and just get an attorney to handle everything.

Kidglok's advice seems to be the best if the windshiled was your only problem. If you have had as many problems as I think you have had, get your money back and start over.
Ya I noticed that to; I also looked on CT.gov's websiite or dmv w.e. but an official CT web site and it stated the same exact thing except 24K mi.

Originally Posted by STARR
I have the same on mine, but it's nothing compared to yours, just 2 small specks on the upper right and left hand corners, it's nothing more then air that got trapped, no safety concern, the windshield is still glued down with more glue then is needed.

Seeing how you had multiple problems, I could see how this just adds to it
If you look close into the bubbles does it look like the glass has tiny cracks cause mine does each one has small cracks under the glass near the seal.

Originally Posted by SLCPunk267
My initial impression: That looks like the plastic safety wrap that manufacturers apply to either side of the windshield to prevent it from shattering in an accident is peeling away.

If that's the case, this could be a huge safety issue down the road if something isn't done about it. If those bubbles just suddenly appeared one day, who says they aren't going to continue getting bigger?

Exactly!
Old Oct 4, 2010 | 01:00 PM
  #18  
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From: union county, new jersey
if they replace it with an OEM windshield it shouldnt leak
Old Sep 8, 2011 | 07:38 PM
  #19  
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The service manager should have called a window subletter. Those are air bubbles that occur because a windshield is made of 3 parts. What happened is that the lamination process wasn't done correctly. It's not a safety issue though. It could cause the winshield to form a longer crack if hit, but it doesn't cause it to break or come loose. It actually is a cosmetic issue. Sorry.
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