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Problems with my brand new 18 Maxima SR

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Old Nov 2, 2018 | 02:55 PM
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Exclamation Problems with my brand new 18 Maxima SR

i just bought 18 Maxima SR and right after i take it out from the dealer i feel vibration from the tires in speed above 30 miles of the car and when applying heavy brake , i went back to the dealer and they check the car and they say high tire pressure may be the cause (42 PSI ) Then they reduce the pressure but still there is vibration, they inspect the car on the road and they send me to the tire dealer, the tire dealer check the car and say the tires need to be change because of bad storing way so the tire bottom become flat surface causing vibration , they change the tires with brand new 2018 tires and after delivery the vibration is reduced but there is still vibration on both the tires and when applying brake .


what may be the issue? and how they can solve it? because they seem to know nothing about the source of issue

note that the car has only 100 miles now only
Old Nov 2, 2018 | 03:22 PM
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I had a similar experience with a Toyota a few years ago. The dealer tried to convince me it was normal, but I called b.s. and had tires changed to new Michelin’s. Vibration problem immediately disappeared. I’m surprised it didn’t cure your problem. Maybe need to replace with better tires?
Old Nov 2, 2018 | 03:22 PM
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Test drive a different SR to see if it rides different. If its to your liking give yours to the dealer to fix or have it replaced. There should be no viberations at any speed.
Old Nov 2, 2018 | 03:56 PM
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they already give me replacement car while my car was in the shop (2018 SR ) and they took it back after they deliver my car , and one of my friend who has 2017 SR take ride with me and he said this is not normal at all
Old Nov 2, 2018 | 03:58 PM
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Originally Posted by Max2013
I had a similar experience with a Toyota a few years ago. The dealer tried to convince me it was normal, but I called b.s. and had tires changed to new Michelin’s. Vibration problem immediately disappeared. I’m surprised it didn’t cure your problem. Maybe need to replace with better tires?
they replace the tires with the same tire that come from the factory ( Brgistone)
Old Nov 2, 2018 | 04:20 PM
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You bought a brand new car, that needs tires? Are you sure its the tires?
Old Nov 2, 2018 | 04:28 PM
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Originally Posted by Nmax5150
You bought a brand new car, that needs tires? Are you sure its the tires?
No i'm not sure that why i'm asking , the issue still there after they change the whole 4 tires to brand new ones, do you have any idea what it could be ?
Old Nov 2, 2018 | 07:52 PM
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Originally Posted by morya
No i'm not sure that why i'm asking , the issue still there after they change the whole 4 tires to brand new ones, do you have any idea what it could be ?
My bet is the tire balance. Find out if they use a Hunter 9700 "Road Force" wheel balancer system. If they do not then ask them to find a local dealer who does and have those tires Road Force balanced. This machine not only reads and balances for tire weight distribution around the circumference, it also measures the amount of tire run-out or side-to-side balance which is called Road Force, and wheel weights are placed accordingly. The amount of lateral road force measurement can tell if the new tires are manufactured correctly across the tread and even side walls. On this site it seems there have been many more complaints about tire vibration on new SR's than the other models' Continental Contacts. The slightest bit of tire imbalance or out-of-round seems to be amplified somehow by the stiffer SR suspension although there are plenty of SR owners on here who have perfectly smooth rides.

Regarding the comment you heard about the tires getting flat spots from sitting too long, yes this can happen, but what is also true is the flat-spotting goes away with a good healthy drive on a warm day or a long fast drive on a cold day (to heat up the tires). The tire rubber really does not have a "memory" unless sitting for a very long time in one spot, like years; only then do the tires need replacing. I know this because I own a couple of Vettes, with high performance summer tires (harder than hard man!), and do they "take a set" if one of them has been sitting for a couple of months. The ride is just terrible for about 15 miles. A good run on a hot day or a good long, fast run on a cold day usually smooths the "flat set" right out. I can't believe your dealer replaced the original tires just because they had TEMPORARY flat spots!

Good luck and keep us informed.
Old Nov 3, 2018 | 04:40 AM
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I test drove 3 of these cars. They all vibrated like crazy, dealer could not explain it, just blamed the tires. 3 new cars with flat spots? Because they sat a month? I don't think so. I just took my MR2 out of storage after 3 years...no flat spots....has not moved in 3 years!! My bet would be CVT
Old Nov 3, 2018 | 08:36 AM
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Originally Posted by wild *****
I test drove 3 of these cars. They all vibrated like crazy, dealer could not explain it, just blamed the tires. 3 new cars with flat spots? Because they sat a month? I don't think so. I just took my MR2 out of storage after 3 years...no flat spots....has not moved in 3 years!! My bet would be CVT
Agree with CVT or something in the powertrain like the transaxle (mind you there isn't a driveshaft like a real-wheel drive car).

I have experienced issues - even on a brand new Acura TL about 15 years ago - where the tires were the culprit (Bridgestone Turanza EL42, also used on everything from Toyotas to BMW 7-series).
Old Nov 3, 2018 | 08:38 AM
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Originally Posted by compyelc4
My bet is the tire balance. Find out if they use a Hunter 9700 "Road Force" wheel balancer system.
On a brand new car this is a red herring. I've spent months - months - goofing with this (see: my Acura TL comment) to no avail.
It's either the tires - as others indicated - or a drivetrain issue.
Old Nov 3, 2018 | 09:48 AM
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Originally Posted by morya
they replace the tires with the same tire that come from the factory ( Brgistone)
I would suggest trying a completely different tire brand from the factory tires to be sure it isn’t tires. In the past I’ve had vibration and ride problems with new car Goodyear’s, Bridgestones, Continentals... My bet is that your problem is the tires and something like Michelins will fix it. Please keep us informed about what you find.
Old Nov 3, 2018 | 09:17 PM
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This is certainly not normal. The problem almost has to be in either the wheel/tire/alignment area or the CVT. My 2016 Platinum with Continentals rides so smooth it feels like it is like it is on a greased glass surface. I will not tolerate any sort of vibration from my vehicle.

I have had friends tell me that modern sporty cars are not as easy to get perfectly vibration-free as our 'boats' of the old days. They often say that only a road-force balancing and alignment using modern Hunter equipment solved their problem.

No 'flat spot' tire problem should exist for more than a fairly short drive in a new car. 42 psi in the tires is a tad high, but, should not be the cause of any vibration. I regularly carry 37 psi.

I have a feeling your dealer is not giving you the help you deserve with this problem. With a new car, this should be HIS problem, not yours. And getting it fixed should not cost you.


An expert using a modern Hunter tire/alignment machine should be able to pinpoint your problem.

Keep us informed as you proceed.
Old Nov 4, 2018 | 01:29 AM
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Originally Posted by compyelc4
My bet is the tire balance. Find out if they use a Hunter 9700 "Road Force" wheel balancer system. If they do not then ask them to find a local dealer who does and have those tires Road Force balanced. This machine not only reads and balances for tire weight distribution around the circumference, it also measures the amount of tire run-out or side-to-side balance which is called Road Force, and wheel weights are placed accordingly. The amount of lateral road force measurement can tell if the new tires are manufactured correctly across the tread and even side walls. On this site it seems there have been many more complaints about tire vibration on new SR's than the other models' Continental Contacts. The slightest bit of tire imbalance or out-of-round seems to be amplified somehow by the stiffer SR suspension although there are plenty of SR owners on here who have perfectly smooth rides.

Regarding the comment you heard about the tires getting flat spots from sitting too long, yes this can happen, but what is also true is the flat-spotting goes away with a good healthy drive on a warm day or a long fast drive on a cold day (to heat up the tires). The tire rubber really does not have a "memory" unless sitting for a very long time in one spot, like years; only then do the tires need replacing. I know this because I own a couple of Vettes, with high performance summer tires (harder than hard man!), and do they "take a set" if one of them has been sitting for a couple of months. The ride is just terrible for about 15 miles. A good run on a hot day or a good long, fast run on a cold day usually smooths the "flat set" right out. I can't believe your dealer replaced the original tires just because they had TEMPORARY flat spots!

Good luck and keep us informed.
Timely comments on car vibration situations that used to be more frequent. Nonetheless it is happening to you and that is not right. I am doubtful it is a CVT issue but that can be validated on the car computer for faults.
They use to do a "radial tire run out test" just to catch problem tires that were ever so out of round. It appears this newest Hunter Road Force machine looks for this condition. Have they tried a full wheel (not rim) and tire swap from another Maxima? With the Continental tires? One thing to consider is that there factory wheels aren't the strongest inasmuch as they can be bent slightly even before you got the car. An easy test is to determine if the vibration is "seat of the pants" while driving, which could point to the rear wheels. Another test is to place your hand on the dash while driving and extented your first finger into the air just to see if the vibration moves the finger. That could mean the front wheels (not rims) might be out of spec.
Please keep us posted
Old Nov 4, 2018 | 11:47 AM
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Originally Posted by compyelc4
My bet is the tire balance. Find out if they use a Hunter 9700 "Road Force" wheel balancer system. If they do not then ask them to find a local dealer who does and have those tires Road Force balanced. This machine not only reads and balances for tire weight distribution around the circumference, it also measures the amount of tire run-out or side-to-side balance which is called Road Force, and wheel weights are placed accordingly. The amount of lateral road force measurement can tell if the new tires are manufactured correctly across the tread and even side walls. On this site it seems there have been many more complaints about tire vibration on new SR's than the other models' Continental Contacts. The slightest bit of tire imbalance or out-of-round seems to be amplified somehow by the stiffer SR suspension although there are plenty of SR owners on here who have perfectly smooth rides.

Regarding the comment you heard about the tires getting flat spots from sitting too long, yes this can happen, but what is also true is the flat-spotting goes away with a good healthy drive on a warm day or a long fast drive on a cold day (to heat up the tires). The tire rubber really does not have a "memory" unless sitting for a very long time in one spot, like years; only then do the tires need replacing. I know this because I own a couple of Vettes, with high performance summer tires (harder than hard man!), and do they "take a set" if one of them has been sitting for a couple of months. The ride is just terrible for about 15 miles. A good run on a hot day or a good long, fast run on a cold day usually smooths the "flat set" right out. I can't believe your dealer replaced the original tires just because they had TEMPORARY flat spots!

Good luck and keep us informed.
regarding the tire balance they did inspect the tire with the hunter device like this one


and then they said the tire need replacement, after replacement and the viberation still on , i notice they are putting 7 clip on tire weight that they use in tire balancing in near the edge on the rim from inside (the car side) i was sure this is wrong practice, i bring the car to the tire dealer and he said it has very bad balancing and he balance the wheel with blue macing (forget the name ) not the hunter because they only use hunter for inspection as far as i know,


and do you think the vibration is gone ? noo i feel the car is quieter now but there is some vibration in certain speed like 60 miles and i feel there is a little vibration

but the brakes vibration still there as it without any improvements
Old Nov 4, 2018 | 11:51 AM
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Originally Posted by lightonthehill
This is certainly not normal. The problem almost has to be in either the wheel/tire/alignment area or the CVT. My 2016 Platinum with Continentals rides so smooth it feels like it is like it is on a greased glass surface. I will not tolerate any sort of vibration from my vehicle.

I have had friends tell me that modern sporty cars are not as easy to get perfectly vibration-free as our 'boats' of the old days. They often say that only a road-force balancing and alignment using modern Hunter equipment solved their problem.

No 'flat spot' tire problem should exist for more than a fairly short drive in a new car. 42 psi in the tires is a tad high, but, should not be the cause of any vibration. I regularly carry 37 psi.

I have a feeling your dealer is not giving you the help you deserve with this problem. With a new car, this should be HIS problem, not yours. And getting it fixed should not cost you.


An expert using a modern Hunter tire/alignment machine should be able to pinpoint your problem.

Keep us informed as you proceed.
totally agree with you, the tire maybe better now after balancing but still little vibration , but what about the vibrations when applying brakes ? even after balancing the wheel still the same and ON NEW CAR !!!
Old Nov 4, 2018 | 11:58 AM
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Originally Posted by Max2013


I would suggest trying a completely different tire brand from the factory tires to be sure it isn’t tires. In the past I’ve had vibration and ride problems with new car Goodyear’s, Bridgestones, Continentals... My bet is that your problem is the tires and something like Michelins will fix it. Please keep us informed about what you find.
if i need different set of tires i'm the one who will pay they alrady replace with Bridgestones same as the factory tires , and i will not pay single $ from my pocket for this issue, i bought the car in cash
Old Nov 4, 2018 | 12:00 PM
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Originally Posted by lindros2
Agree with CVT or something in the powertrain like the transaxle (mind you there isn't a driveshaft like a real-wheel drive car).

I have experienced issues - even on a brand new Acura TL about 15 years ago - where the tires were the culprit (Bridgestone Turanza EL42, also used on everything from Toyotas to BMW 7-series).
i drove the replacement SR and my friend SR without any single issue like mine, it has smooth quiet ride
Old Nov 4, 2018 | 04:30 PM
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Originally Posted by morya
i drove the replacement SR and my friend SR without any single issue like mine, it has smooth quiet ride
This is a Brand new car? or a used "new" car? .. I am most certain if it is a brand new car like you say.... Nissan will take care of it.. assuming its the tires.. If you have a shimmy in the wheel from applying the brakes.. its the front rotors that are warped.. Do you feel this vibration in the seat, or from the steering wheel when driving ?
I would get the Tech and General Manager to ride with you to verify your complaint.
Old Nov 4, 2018 | 05:56 PM
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Have them swap tires with your friend (if you can talk him into it) just to isolate it to tires or vehicle. If no vibration then they need to actually put new tires on until they find a working set. This is a golden chance to prove if its tire or vehicle!
Old Nov 4, 2018 | 06:07 PM
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Originally Posted by Lemonhawk
Have them swap tires with your friend (if you can talk him into it) just to isolate it to tires or vehicle. If no vibration then they need to actually put new tires on until they find a working set. This is a golden chance to prove if its tire or vehicle!
^^^^^
That is a really good idea! Don’t see any reason they would not agree to do that. The dealer should want to get this figured out as much as everyone else.
Old Nov 4, 2018 | 09:03 PM
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Sorry to hear about your issues. It sure takes the joy out of purchasing a new vehicle. If it's not the tires it could be a wheel hub or drive shaft problem. My new car experience with Nissan tells me that their quality control for new vehicles leaves a lot to be desired. If the Nissan dealer was any good he would work hard to quickly resolve this issue.

Last edited by Nopike; Nov 5, 2018 at 05:30 AM.
Old Nov 5, 2018 | 08:29 AM
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Originally Posted by Nmax5150
This is a Brand new car? or a used "new" car? .. I am most certain if it is a brand new car like you say.... Nissan will take care of it.. assuming its the tires.. If you have a shimmy in the wheel from applying the brakes.. its the front rotors that are warped.. Do you feel this vibration in the seat, or from the steering wheel when driving ?
I would get the Tech and General Manager to ride with you to verify your complaint.
it's brand new car that no one use before , for the vibration that comes when driving yes i feel it in the seat and every one in the car with me feel it too , and the brake i feel it on the steering wheel and brake pedal
Old Nov 5, 2018 | 09:26 AM
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Originally Posted by morya
it's brand new car that no one use before , for the vibration that comes when driving yes i feel it in the seat and every one in the car with me feel it too , and the brake i feel it on the steering wheel and brake pedal
Dealerships can rotate and change tires ok but they are not good at brake jobs. If the dealership cannot fix the brake vibration have them authorize an inspection at a reputable brake shop. My guess one of your rotors is slightly warped. If the dealership wont allow it, and they cant fix it, ask for a replacement car or your money back. There is no need for your to go through all of this with a new car. Document everything and get Nissan corporate involved.

Old Nov 5, 2018 | 09:32 AM
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Yeah, if wheels tires alignment are all good over mulitiple tries, and you're feeling vibration while braking, it's gotta be a bad rotor, or bad pads, or both. Seems like that should be the next immediate step.
Old Nov 5, 2018 | 09:37 AM
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I tested a Genesis several years ago, brand new, 10 miles on the ticker...felt odd braking on surface streets, but we continued with the test drive. Then got up on the freeway, got it to 80 mph before next exit, started applying the brakes, whole front of the car shook real bad...something was off with the rotor or caliper. My guess was a warped rotor from the factory. Highway speed separated the pads more then normal clearance, and first application of brake pedal there was just too much play on one side, causing all that issue. Needless to say I suggested politely they get that car fixed ASAP, and walked out of the dealership a bit turned off by the experience.
Old Nov 5, 2018 | 02:29 PM
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i'm going to say this with all due respect to newer maxima's. cvt's are garbage, my mechanic said if i bought one he won't touch it. buy yourself an older 4th gen with low miles like the one in my sig, you'll be glad you did. i have 292,000 on my 95, best money i ever spent.
Old Nov 5, 2018 | 04:53 PM
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Originally Posted by max ride 41
i'm going to say this with all due respect to newer maxima's. cvt's are garbage, my mechanic said if i bought one he won't touch it. buy yourself an older 4th gen with low miles like the one in my sig, you'll be glad you did. i have 292,000 on my 95, best money i ever spent.
I say this with all due respect, but neither your nor "your mechanic" have a clue.

Old Nov 5, 2018 | 05:13 PM
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It appears as though the vibration takes place well driving and gets worse well braking. So it does not sound as though it is totally the result of the braking system. Get corporate Nissan involved immediately and drop your Maxima at the dealership, get them to give you a loaner and tell them to call you when it is fixed. PLAY HARDBALL.
Old Nov 5, 2018 | 10:21 PM
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Was there no test drive done before purchase?

This issue could have been detected BEFORE signing on the dotted line...
Old Nov 6, 2018 | 03:23 AM
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Originally Posted by R1600Turbo
Was there no test drive done before purchase?

This issue could have been detected BEFORE signing on the dotted line...
RIGHT but it was not. Why wasn't it detected at the factory or by the dealer before they sold the vehicle?

This should be easy for the "expert mechanics" at Nissan to repair. My experience has been that they have a difficult time even getting basic repairs done right.

Last edited by Nopike; Nov 6, 2018 at 03:28 AM.
Old Nov 6, 2018 | 03:46 AM
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obviously i do and your in the clouds. you couldn't give me a new maxima, overpriced and expensive to fix. nice looking as they are, i wish i could update my 95 with some new safety features and a slight re-design on the interior. i get that not everyone wants to worry about repairs on an older car, but compared to payments on a new one its a no-brainer.
Old Nov 6, 2018 | 03:50 AM
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Originally Posted by Nopike
This should be easy for the "expert mechanics" at Nissan to repair. My experience has been that they have a difficult time even getting basic repairs done right.
Never have there been words spoken with more truth. I avoid the service departments at all costs....I will not go there for free oil changes.
Old Nov 6, 2018 | 05:18 AM
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Originally Posted by wild *****
Never have there been words spoken with more truth. I avoid the service departments at all costs....I will not go there for free oil changes.
My last two vehicles were brand new Nissan Maxima's. I like the cars but I will never buy a new Nissan again as I don't trust their mechanics to touch my car, even if it is under warranty. Nothing but bad experiences for me. Hopefully other auto builders do a better job.

Hopefully the OP gets the issue resolved quickly. But an experience like this sure takes the joy out of buying a new car. I may just buy used next time. Why pay full price for a new car if you can't trust the dealer to deliver a trouble free car.

Last edited by Nopike; Nov 6, 2018 at 05:34 AM.
Old Nov 6, 2018 | 06:06 AM
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Originally Posted by max ride 41
i'm going to say this with all due respect to newer maxima's. cvt's are garbage, my mechanic said if i bought one he won't touch it. buy yourself an older 4th gen with low miles like the one in my sig, you'll be glad you did. i have 292,000 on my 95, best money i ever spent.
I respect your opinion even though you are a small minority in what you have posted about the latest Maximas. Lets see, my 2016 Maxima Platinum is faster to 60 as well as the 1/4 mile, gets substantially more MPG. Looks stunning. Congrats on getting the extended miles on the odometer but in the end, yours is still an older car without the superior safety equipment we enjoy.

I am OK with the CVTs as they are now a mature part of the Nissan drive trains. Most older mechancis don't have the skill needed to work on the CVT. In most cases the CVT service, if major, means swapping one unit for another.

Somehow this thread has drifted from the original posters concerns about vibration. I hope the solution appears soon for him.
Old Nov 6, 2018 | 06:42 AM
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I wish the OP a quick resolution but I also want him to know what he may be up against.
Old Nov 6, 2018 | 08:58 AM
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Originally Posted by Nopike
RIGHT but it was not. Why wasn't it detected at the factory or by the dealer before they sold the vehicle?

This should be easy for the "expert mechanics" at Nissan to repair. My experience has been that they have a difficult time even getting basic repairs done right.
Sounds like there wasn't a long enough test drive then.
Originally Posted by Nopike
My last two vehicles were brand new Nissan Maxima's. I like the cars but I will never buy a new Nissan again as I don't trust their mechanics to touch my car, even if it is under warranty. Nothing but bad experiences for me. Hopefully other auto builders do a better job.

Hopefully the OP gets the issue resolved quickly. But an experience like this sure takes the joy out of buying a new car. I may just buy used next time. Why pay full price for a new car if you can't trust the dealer to deliver a trouble free car.
Dealers are there to sell the cars as a 3rd party. Their service department reputation is of their own doing. Not really Nissan's fault directly.
Old Nov 6, 2018 | 12:02 PM
  #38  
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Originally Posted by R1600Turbo
Sounds like there wasn't a long enough test drive then.

Dealers are there to sell the cars as a 3rd party. Their service department reputation is of their own doing. Not really Nissan's fault directly.
So you are saying once you bought the car, Nissan corporate or the Nissan dealer you purchased it from really don't give a damn what happens to your new car. That means your Nissan new car warranty is worthless because neither the dealer or Nissan corporate really care. It's now the customers and service departments problem. That would explain a lot.

Hell of a way to do business. I hope the other manufacturers don't do business in that manner.
Old Nov 6, 2018 | 04:31 PM
  #39  
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Originally Posted by Mason Hatcher
I say this with all due respect, but neither your nor "your mechanic" have a clue.
Well put my friend.. His "Mechanic" I am sure is just mad .. He cant' afford a Newer Max..lol People hate when they can't have.
Old Nov 6, 2018 | 09:44 PM
  #40  
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Originally Posted by Nopike
So you are saying once you bought the car, Nissan corporate or the Nissan dealer you purchased it from really don't give a damn what happens to your new car. That means your Nissan new car warranty is worthless because neither the dealer or Nissan corporate really care. It's now the customers and service departments problem. That would explain a lot.

Hell of a way to do business. I hope the other manufacturers don't do business in that manner.
Great way of twisting my words, but no, that is not what I was saying. What I am really saying is that everyone likes to blame Nissan for problems that they encounter at the dealership. Whether it's sales, service or whatever. In reality it's the dealer you have a problem with, not Nissan.

Cars are produced in ridiculous numbers on a daily basis. There are bound to be problems, that is what the warranty is for. If you have a problem with a dealer, find another one.



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