Teaner's Feedback thread - All Opinions Welcome - GOOD OR BAD
11-11-2010, 10:08 PM
#1
2003 Nisan Maxima
Thread Starter
iTrader: (191)
Join Date: Oct 2007
Location: timonium, maryland
Posts: 3,457
Teaner's Feedback thread - All Opinions Welcome - GOOD OR BAD
Org,
I have created this thread to basically question who I am as a seller. Recently, I have been nailed with my first negative feedback on the org. I know what you're thinking, big deal its not the end of the world. And it's not.
This thread is merely to generate opinions from others, as to what I can do to better myself as a person and as a future business owner. A lot of respect is loss when dealing with any online business. But if handled properly, improvements can be made in a positive manner.
As stated above, a few days ago I received my first negative itrader rating. Basically, it came down to an org member not allowing me ample time to solve the issues at hand. Both parties were at fault for various reasons. The transaction was stretched out over a few months, so I should have had a quicker response and taken actions to solve the issue with diligence. The issue at hand is still trying to be worked out. (Out of respect and privacy I will not release any org member names
)
Another episode came into play over the last few days of yet another org member that I accidentally sent the wrong parts too. I will not get into the details of this dilemma because it is irrelevant to the point I am trying to make. Long story short, I misinterpreted his thread and pm's and sent him the wrong parts. I issued the member a refund and docked him a few dollars for shipping.
By all means, I am not perfect. We all make mistakes and we are all human. Being civil and communicating has been my motto from day one.
I don't consider myself to be dishonest, nor a theif trying to rip people off. I would love to hear from members who have dealt with me, whether online or locally. Good and bad inputs are welcome. Please don't hold back, as this thread is meant for everyone's opinions. Just like a@@holes, we all have one.
I have created this thread to basically question who I am as a seller. Recently, I have been nailed with my first negative feedback on the org. I know what you're thinking, big deal its not the end of the world. And it's not.
This thread is merely to generate opinions from others, as to what I can do to better myself as a person and as a future business owner. A lot of respect is loss when dealing with any online business. But if handled properly, improvements can be made in a positive manner.
As stated above, a few days ago I received my first negative itrader rating. Basically, it came down to an org member not allowing me ample time to solve the issues at hand. Both parties were at fault for various reasons. The transaction was stretched out over a few months, so I should have had a quicker response and taken actions to solve the issue with diligence. The issue at hand is still trying to be worked out. (Out of respect and privacy I will not release any org member names
)Another episode came into play over the last few days of yet another org member that I accidentally sent the wrong parts too. I will not get into the details of this dilemma because it is irrelevant to the point I am trying to make. Long story short, I misinterpreted his thread and pm's and sent him the wrong parts. I issued the member a refund and docked him a few dollars for shipping.
By all means, I am not perfect. We all make mistakes and we are all human. Being civil and communicating has been my motto from day one.
I don't consider myself to be dishonest, nor a theif trying to rip people off. I would love to hear from members who have dealt with me, whether online or locally. Good and bad inputs are welcome. Please don't hold back, as this thread is meant for everyone's opinions. Just like a@@holes, we all have one.
Last edited by Teaner; 11-11-2010 at 10:23 PM.
11-11-2010, 10:21 PM
#2
I personally think you're a great seller. I've bought things from you a few times and you've always given me exactly what I needed for a good price.
My only complaint is that you can be slow to respond sometimes, but that's completely understandable. I'm sure you're a busy man and can't always respond right away.
My only complaint is that you can be slow to respond sometimes, but that's completely understandable. I'm sure you're a busy man and can't always respond right away.
11-12-2010, 07:35 AM
#4
I left the appropriate neg feedback. Feel free to post the WHOLE reason I wrote. If you want to be a business owner, calling someone a noob is not the way to go. I maybe new to the max forums, but have been in the Nissan game over 10yrs, mostly sr20's. Remember, your rep is everything on these forums, here and elsewhere if you venture into other areas.......You gave me neg feedback, because I paid you promptly, or because you sent me the wrong parts, won't send me the correct parts and you did NOT FULLY refund me?? I did my part and sent my request for parts and the cash..... You failed on your part AND you give ME neg feedback.....go figure...
Last edited by b13ownr2; 11-12-2010 at 11:43 AM.
11-15-2010, 09:20 PM
#5
He went negative on me too
You asked for feedback. Allow me to expand on my negative review. I paid Teaner what he wanted (and I even paid the PayPal fee), he sent the order after a few weeks, a trim part was wrong, I let him know, he promised to work it out with me, I sent him a ton of pictures and measurements, he spaced on it for weeks, i had to chase him, then re-educate him on the entire issue, then he started to insult me, says I'm immature and I'M THE ONE with the problem, (wait a minute - I'm the customer with who paid for a part that he fabricated wrong!), a flame war ensued, I left negative feedback and now I have negative feedback on me from him. He also conveniently kept my money for the wrong part. I sent a final flame with a 'goodbye", considering myself ripped off after some four months of "working with him". I have traded on ebay for 12 years with no problems and have a 400+ 100% positive feedback rating. I think Teaner *could* provide great service - he knows his stuff (but not trim, apparently) 
but he treats his business like it is a part time hobby and it shows. Some people seem to be OK with that, but I won't stand for crappy treatment and someone who seems to stall and ignore hoping the "problem" will go away. Communication from him was very poor and I wound up getting insulted by someone I had paid more than $100 to. 
So I was surprised to see this post and appreciate the opportunity to provide additional public information on our dispute.
but he treats his business like it is a part time hobby and it shows. Some people seem to be OK with that, but I won't stand for crappy treatment and someone who seems to stall and ignore hoping the "problem" will go away. Communication from him was very poor and I wound up getting insulted by someone I had paid more than $100 to. So I was surprised to see this post and appreciate the opportunity to provide additional public information on our dispute.
11-16-2010, 04:09 AM
#6
2003 Nisan Maxima
Thread Starter
iTrader: (191)
Join Date: Oct 2007
Location: timonium, maryland
Posts: 3,457
I left the appropriate neg feedback. Feel free to post the WHOLE reason I wrote. If you want to be a business owner, calling someone a noob is not the way to go. I maybe new to the max forums, but have been in the Nissan game over 10yrs, mostly sr20's. Remember, your rep is everything on these forums, here and elsewhere if you venture into other areas.......You gave me neg feedback, because I paid you promptly, or because you sent me the wrong parts, won't send me the correct parts and you did NOT FULLY refund me?? I did my part and sent my request for parts and the cash..... You failed on your part AND you give ME neg feedback.....go figure...
You asked for feedback. Allow me to expand on my negative review. I paid Teaner what he wanted (and I even paid the PayPal fee), he sent the order after a few weeks, a trim part was wrong, I let him know, he promised to work it out with me, I sent him a ton of pictures and measurements, he spaced on it for weeks, i had to chase him, then re-educate him on the entire issue, then he started to insult me, says I'm immature and I'M THE ONE with the problem, (wait a minute - I'm the customer with who paid for a part that he fabricated wrong!), a flame war ensued, I left negative feedback and now I have negative feedback on me from him. He also conveniently kept my money for the wrong part. I sent a final flame with a 'goodbye", considering myself ripped off after some four months of "working with him". I have traded on ebay for 12 years with no problems and have a 400+ 100% positive feedback rating. I think Teaner *could* provide great service - he knows his stuff (but not trim, apparently) but he treats his business like it is a part time hobby and it shows. Some people seem to be OK with that, but I won't stand for crappy treatment and someone who seems to stall and ignore hoping the "problem" will go away. Communication from him was very poor and I wound up getting insulted by someone I had paid more than $100 to. So I was surprised to see this post and appreciate the opportunity to provide additional public information on our dispute.
but he treats his business like it is a part time hobby and it shows. Some people seem to be OK with that, but I won't stand for crappy treatment and someone who seems to stall and ignore hoping the "problem" will go away. Communication from him was very poor and I wound up getting insulted by someone I had paid more than $100 to. So I was surprised to see this post and appreciate the opportunity to provide additional public information on our dispute.Lets take a step back to October. You say I delayed you four months in responding to you.
Our original transaction took place on September 8th. I had the parts painted for you and told you through pm's that wouldn't be able to go out till Sept. 13th. Which they did.
You informed me about the door molding's (which seems to be a whole seperate issue) around October 1st. There was a delay with my response.
WE exchanged a few emails on October 12th..
My apologies for not getting back to you sooner. I was travelling and unable to get the exact measurements.
There are two pieces needed:
#1 - Is a continuous piece, consisting of a 1 inch "tab" followed by 40 1/2" of trim material followed by 1/4 inch of the "tab".
#2 - Is a continuous piece, consisting of 2 1/4" inch of tab followed by 23 inches of trim material followed by a 1 inch tab.
Previous emails have the trim pictures.
Please let me know how you want to handle this.
It's just two pieces of trim, but I'd like to get what I paid for or get a refund.
Thank you.
Kevin
PS I changed out the driver's side mirror and the Bose stereo you provided and both worked out very well.
There are two pieces needed:
#1 - Is a continuous piece, consisting of a 1 inch "tab" followed by 40 1/2" of trim material followed by 1/4 inch of the "tab".
#2 - Is a continuous piece, consisting of 2 1/4" inch of tab followed by 23 inches of trim material followed by a 1 inch tab.
Previous emails have the trim pictures.
Please let me know how you want to handle this.
It's just two pieces of trim, but I'd like to get what I paid for or get a refund.
Thank you.
Kevin
PS I changed out the driver's side mirror and the Bose stereo you provided and both worked out very well.
I had all intentions in getting everything worked out with the parts. But you continually said, "that you were done, I give up", which didn't help matters at all.
We have one of two options here to get this worked out.
1. We work as adults on getting the right door molding's to you.
2. I issue a partial refund on the parts you didn't receive.
If you're willing to move forward with this please pm me or send me an email.
Last edited by Teaner; 11-16-2010 at 07:33 PM.
11-16-2010, 08:32 PM
#8
Quote:
Originally Posted by b13ownr2
I left the appropriate neg feedback. Feel free to post the WHOLE reason I wrote. If you want to be a business owner, calling someone a noob is not the way to go. I maybe new to the max forums, but have been in the Nissan game over 10yrs, mostly sr20's. Remember, your rep is everything on these forums, here and elsewhere if you venture into other areas.......You gave me neg feedback, because I paid you promptly, or because you sent me the wrong parts, won't send me the correct parts and you did NOT FULLY refund me?? I did my part and sent my request for parts and the cash..... You failed on your part AND you give ME neg feedback.....go figure...
This forum goes two ways sir. If you can dish out, I should hope you would be able to handle the negative feedback as well. As a seller, I have every right to inform the org of our transaction and how our experience went. Which to say the least, has to be the worse transaction I have ever had. Since I docked you $5 for shipping and it was fully my fault for sending you the wrong part, the only right thing to do here is to reimburse you of the $5. I made a mistake in sending you the wrong parts. Everyone is human and makes errors. Case closed, there is nothing more to say here.
I can handle the neg feedback, make your case for it. I made mine, Failure to pay attention. I held up my end of the sale, did you?? And you only left neg feedback for me AFTER I posted it for you, Sounds like a case of sour grapes on your end..... You only do the "right thing" after it gets pointed out to you. I guess it was the worst transaction ever cause this was your biggest screwup ever, and its been pointed out to you.....
Originally Posted by b13ownr2
I left the appropriate neg feedback. Feel free to post the WHOLE reason I wrote. If you want to be a business owner, calling someone a noob is not the way to go. I maybe new to the max forums, but have been in the Nissan game over 10yrs, mostly sr20's. Remember, your rep is everything on these forums, here and elsewhere if you venture into other areas.......You gave me neg feedback, because I paid you promptly, or because you sent me the wrong parts, won't send me the correct parts and you did NOT FULLY refund me?? I did my part and sent my request for parts and the cash..... You failed on your part AND you give ME neg feedback.....go figure...
This forum goes two ways sir. If you can dish out, I should hope you would be able to handle the negative feedback as well. As a seller, I have every right to inform the org of our transaction and how our experience went. Which to say the least, has to be the worse transaction I have ever had. Since I docked you $5 for shipping and it was fully my fault for sending you the wrong part, the only right thing to do here is to reimburse you of the $5. I made a mistake in sending you the wrong parts. Everyone is human and makes errors. Case closed, there is nothing more to say here.
I can handle the neg feedback, make your case for it. I made mine, Failure to pay attention. I held up my end of the sale, did you?? And you only left neg feedback for me AFTER I posted it for you, Sounds like a case of sour grapes on your end..... You only do the "right thing" after it gets pointed out to you. I guess it was the worst transaction ever cause this was your biggest screwup ever, and its been pointed out to you.....
Last edited by b13ownr2; 11-16-2010 at 08:36 PM.
11-17-2010, 05:14 AM
#9
2003 Nisan Maxima
Thread Starter
iTrader: (191)
Join Date: Oct 2007
Location: timonium, maryland
Posts: 3,457
Quote: I can handle the neg feedback, make your case for it. I made mine, Failure to pay attention. I held up my end of the sale, did you?? And you only left neg feedback for me AFTER I posted it for you, Sounds like a case of sour grapes on your end..... You only do the "right thing" after it gets pointed out to you. I guess it was the worst transaction ever cause this was your biggest screwup ever, and its been pointed out to you.....
The right thing to do was giving you a refund, which I did. Move on, Sir. You've posted your story and rants. I admitted my errors, what more do you want?
11-17-2010, 06:10 PM
#10
I'd really want to know the reason for the neg feedback....And why "it was the worst transaction ever" ..... I believe I have asked this several times. Trying to find out so as not to repeat.....
11-20-2010, 05:18 AM
#14
11-29-2010, 11:58 AM
#16
2003 Nisan Maxima
Thread Starter
iTrader: (191)
Join Date: Oct 2007
Location: timonium, maryland
Posts: 3,457
I have not received any pm's or emails. You keep leaving me messages on my profile, which isn't the correct way to go about this. email me at teaner400w@msn.com so we can work out a fair refund.
This goes to show you how long it takes you to get back to me, and to say I strung you along for FOUR MONTHS.
Email me PLEASE, so I can get you taken care of.
This goes to show you how long it takes you to get back to me, and to say I strung you along for FOUR MONTHS.
Email me PLEASE, so I can get you taken care of.
Last edited by Teaner; 11-29-2010 at 01:13 PM.
11-29-2010, 01:07 PM
#17
i have done a few transactions with teaner, at first prices *might* seem a lil high but they're not and the more you buy, the better deal you get, ive had NO problems with him yet, and plan to buy from again when he has what i need
--teaner will do what he has to do to get you a good deal and help you out as long as he doesnt screw himself over, overall great seller! thanks teaner!
--teaner will do what he has to do to get you a good deal and help you out as long as he doesnt screw himself over, overall great seller! thanks teaner!
12-06-2010, 11:21 PM
#19
As a further note for John (Teaner) Best Seller ever. Works every issue with parts being damage etc. One of the most trustworthy honest sellers on the org.
John does take a little longer to ship sometimes but things happen when your grown up and have obligations.
John does take a little longer to ship sometimes but things happen when your grown up and have obligations.
love how theres a serious thread and a spammer just crawls on in
12-20-2010, 06:28 PM
#27
ive dealt with john on countless items and ive done some of the work to get you guys the parts you ask for and each time for the most part was done as quick as possible going by the parts that are requested and already paid for first. even when i had a problem with one of the parts i bought off of john he tried his best to help resolve the problem and in the end everything was perfectly fine. very honest and always willing to work with anyone just as long as he doesnt set himself back.
12-20-2010, 06:29 PM
#28
What could be the excuse now?
Dude, I did just what you asked me to: sent an email to your msn.com address. That was on Dec. 3rd. Sent another email yesterday. Still nothing from you.
I bought the trim pieces from another guy on here, he sent me exactly what I needed, I installed it on Dec. 12th. That all happened while I was waiting for your email response about something that now happened over the summer.
Don't give excuses again. Come on man, you suck at customer service. Again, buyer beware... when something goes wrong, TEANER does not resolve it. Why do I have to continue to being up the refund? Just freakin' send it via PayPal.
I bought the trim pieces from another guy on here, he sent me exactly what I needed, I installed it on Dec. 12th. That all happened while I was waiting for your email response about something that now happened over the summer.
Don't give excuses again. Come on man, you suck at customer service. Again, buyer beware... when something goes wrong, TEANER does not resolve it. Why do I have to continue to being up the refund? Just freakin' send it via PayPal.
02-21-2011, 06:19 AM
#33
Newbie - Just Registered
Join Date: Nov 2010
Location: west palm beach
Posts: 8
thats true he does communication is the key and people make mistakes
02-28-2011, 10:41 AM
#36
Paid you on Feb 14, still waiting for package or tracking #. I also sent you a PM that hasn't been answered and posted on your for sale thread without a reply. Hoping to get a response soon.
UPDATE - Got the parts yesterday (March 7) after he got back to me. Will say that I thought the HID lights were complete, but they are just low beams. Otherwise, package was packed nicely and sent Priority.
UPDATE - Got the parts yesterday (March 7) after he got back to me. Will say that I thought the HID lights were complete, but they are just low beams. Otherwise, package was packed nicely and sent Priority.
Last edited by 94CobraR; 03-08-2011 at 10:56 AM.
05-11-2011, 10:45 AM
#40
Hey John, I still havent recieved anything, my paypal addy is neptuneorbit@gmail.com
are you sure you sent the refund to the correct address?
are you sure you sent the refund to the correct address?