Dealership and Vendor Experiences Let other Maxima owners, or potential Maxima owners, which dealerships and shops you've had good or bad luck with.

Stillen :(

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Old Oct 11, 2003 | 12:42 PM
  #1  
VMAXiMA2001's Avatar
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Stillen :(

Just had a lil problem with Stillen and just want to vent. First off, I ordered the FSTB and it came scratched (not bad, but enough to annoy me). Then I ordered again from them and forget to put something in my order so I placed another order right after that. This caused a problem from my part (my CC company thought my card was stolen and being used so they put a stop payment on the charge.) So anyways, when they called to ask about the CC problem I wasn't home and they left a message with my sister. Try as I might to contact them from work and noone would pick up. After I left them a message to call my work or cell number, they again call the house (I guess they don't take kindly to instruction). Once all the CC info was sorted out I was told that the order would not change, including the 2nd day air that I had opted for. Well, some way or another they actually changed it to ground. Although they didn't charge me for second day air I really did need my order by Friday (because a friend of mine with a shop was gonna throw it up on the lift while his boss is away this weekend). Now I gotta do it the hard way. Anyways, I know its petty, but it is annoying and just needed to let out some steam. (and to think, I never had this problem with CustomMaxim lol.. who would have known lol).
Old Oct 11, 2003 | 12:59 PM
  #2  
Y2KSESteve's Avatar
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Next time, go through us so you don't need to worry about Stillen.
Old Oct 11, 2003 | 03:09 PM
  #3  
VMAXiMA2001's Avatar
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Now I know. And knowing is half the battle . I will actually be putting an order in for Tokico shocks and Eibach springs really soon- still riding on stock . But anyways, thanks.
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