I bought H&R wheel spacers from them on eBay back in July and paid through PayPal with Buy It Now. They finally sent me an e-mail a month later AFTER I sent several e-mails asking where my spacers were. They said they were out of stock and I could wait for the next shipment. That never happened and they will not return any of my e-mails to any of their e-mail addresses or answer the phone at "customer service."

I filed a claim with PayPal but since I'm over the 30 day limit they just made a note on the sellers record and can do nothing for me.

I tried to leave negative feedback with the seller but they are no longer a registered user or are selling anything else under the old name so there's nothing I can do there.

I'm going to see if they are selling under another name by searching for some of the products they "sell" on their website.

Link to eBay item: http://cgi.ebay.com/ebaymotors/ws/eb...tem=7909998709

 

I got all bent out of shape and frustrated and I finally get them over the phone AFTER I post all the above.

I spoke with Mike at the customer service number and he said he'd send me a refund check for the full amount.

We'll see how that goes.

 

sorry to hear bro, make these jerks pay up. keep us updated.

 

97-99 apexi doesn't exist Viscous.

 

I received my full refund check on Saturday.

All is okay.

 

great news

 

damn man i just ordered some wheel spacers from them buy not on ebay i called. they said it was on back order and they will charge my cc when they come in and are shipped. so far its been 2 weeks and havnt heard from them....wish i saw this thread sooner. well they didnt charge my card yet. i will call them this week to find out any news. damn i hope this all works out

 

I don't have much good to say about them. I ordered 15mm H&R spacers from them on Oct. 6th. At the checkout all seemed well. There was no note about the item being backordered, so I thought it was in stock. Most internet sales sites will let you know at that point if they have the item, but not Options. Anyway, unknown to me, they charged my CC that day. After a week, I didn't have a tracking number and I emailed them. At that point they told me there was a backorder. I still did not know they billed my CC. They said about a 7 day wait and I said ok, keep me on the backorder.

About a week ago, I emailed to get off the backorder list (I still didn't realize they charged my CC). They did not respond. I got my CC bill yesterday and lo and behold, there was the charge!!! Needless to say I was pi$$ed. After 3 tries, I finally got through to them on the phone. They said the issued a credit to my card after they got my email about cancelling the backorder, but it didn't make the current billing.

I will get my money back, but I am very displeased with their customer service (or lack of it). I will not make any future purchases through them.

 

just because it is over 30 days doesnt mean that paypal cant do anything.