Anyone out there had a bad experience with order intake kits from Bryan?

I am having no success in contacting him, and yes I paypal him on Jan 24th?

How long before your product was sent?

Any info would help???

 

I bought a kit from him when he had his first group deal and I just have to say that everything was awesome. Shipping took over a week. Im not sure what to tell you but to try him again. Usually he answers pretty quick.

 

Bryan is one of the better vendors on this forum. Shoot him a pm and he should get back with you promptly. You can also contact him via their site.

Sales, Support, and Tech Questions
Sales inquiries and ordering:
bryan@berktechnology.com

Phone
Voice 949-679-8618
Fax 949-679-8615

 

he probably busy.. .. but otherwise he will send u the product asap...
he carries the short ram intakes made imo..

 

Never had a problem dealing with Bryan.... my intake was shipped and delivered in a week.... he's well known and trusted here, something must have come up.... although, that is a long time... ya did check to see if the Paypal went through okay, right?

 

also no problems here, and very fast shipping. hes one of the vendors that actually comes in and posts regularly on the ORG, cobymoby i think is his name. definitley give them a call, cuz thats not normal for them, but im sure they will make it right.

you will be VERY pleased with your intake.

 

This is exactly why I decided to do business with him.
So far I sent him 3 e-mails, and left two messages, with no replys from him, very odd.

Last week he promised a tracking number to me via e-mail, but never recieve it.

My last e-mails to him last night was not as nice.

 

I bought my Berk Intake from him, no problems at all....some of you have to realize that some people here on the org sell items part time and is not a full time job....he could be busy with school, work or on vacation. I'm sure he will respond to your emails.

 

I just contacted him. I believe there's a shipment delay due to the back order for 00-01 intakes. So i'm on the same boat as you. Hang tight. I'm sure you'll get it by end of this week.

 

Relaxxxx.. he's not gonna d!ck you. You can count on our words. He's a great guy.

 

Thanks the info everyone, just left another voicemail for him.

We'll see what happens.

 

No problems, fast shipping and a quality product.

 

I like the fact that Sammzway here was successful in getting a hold of him.
I am the most easy going person, but he as a vendor should at least return my calls or e-mails, does not reflect positive on his business.
I do have to say when I placed the order he mentioned there was a ten day delay and that I would recieve then, I waited ten days, no product, sent him an e-mail, he said he would provide a tracking number the next day, never happened.
That was on Feb 7th, I didn't bother to make it a big issue. I finally sent him another e-mail on Friday the 11th, and had no success in chating with him since.

He had my money on Jan 24th, we are now on Feb 15th, with no product. That is 18 business days, not ten like he agreed.

So I hope that you all see how someone could be concerned. I really don't think that I've been unreasonable. All I ask is that he calls me and gives me an honest explanation.

Oh, I know for sure paypal deducted from my checking.

 

You're right, and you have every right to be concerned.

 

He is probably busy. I was trying to contact him also about purchasing one.. so I'm just waiting on him to reply to my e-mail because I really want one of the intakes.

Check below for the site...

 

Good News,
He just replied, and he informed me that the money could be refunded, which isn't really my concern.

I replied by asking as to an exact eta, should I decide not to cancel my order.
I insisted in getting him to commit to a delivery date, and the fact that if there is a delay, that he should call and let his customers know about it.

So we'll see what his reponse is.

 

Got an ETA of Monday the 21, and he also said he would e-mail me if it didn't go out on Saturday?

I'd be interested to hear what some of you guys with new order placement are been told as far as an ETA????

 

Simple business rule... no customer service , no customers. I got my intake from him with a few communication problems but got it eventually and am VERY happy with it.

 

Never had a problem with Berk except the intakes were on order when I called. Got mine ASAP though.

 

Ordered an intake Friday night (local time). Bryan said he would ship the intake Sat. via USPS Priority Mail. He said I would receive it by Wednesday....get home today, the intake already came!!! Great customer service and company, HIGHLY RECOMMEND!!!

 

well i just ordered my Berk Intake from him today...i emailed him yesterday and he got in contact with me today.....I say shoot him another email with your contact info

i just got the Berk Intake with the AEM air filter.....FELLAS SHOULD I HAVE GOTTEN THE APEXI FILTER?? WOULD IT HAVE REALLY BEEN WORTH IT?

I asked bryan and he told me that the only real results you see would be Dyno results which im NOT EVEN DOING

 

I had great luck with them. no problems what so ever.

 

I had a good business experience with his company, too.

 

My opinion, I would not have ordered the Apexi filter. The price just doesn't seem worth it. I even removed my K&N filters and placed a turbo designed cone on instead (the cone has an opening on the front rather than just the sides). That is just my preference. Save your money for another mod.

 

Aside from him not wanting to do a custom MAF adapter, I suppose they're a good company. Under the circumstances, i fully understand why he wasn't not able to do it, but still, would have been nice.

 

Why did a 2-year old thread get bumped and replied to?

 

His feedback may have changed in the past 2 years