I Bought And Paid For A Set Of Euro Diamond Cut Upper Corner Lights. About 60 Dollars. Ordered Them 9 Months Ago
Everytime I Call Them Up They Say " Oh In 3 Weeks You'll Get Them" And When I Ask What The Hold Up Is They Said They Dont Have Them In Stock They Have Never Had Them In Stock The Company That Is Making Them Havnt Even Made Them Yet. Its Like How Can You Sell Something You Dont Even Own. Beware When Buying From Custom Maxima

 

huhmm.................did anyone else have a problem with custom maxima? that's weird.

 

i only had one experience with them and it was for my 3rd gen clear corners. The order went fine and I got them shipped to me and it was a smooth transaction. I was planning on ordering some HID bulbs for my bumpers and corners. Maybe I'll get them somewhere else...

 

well theres nothing wrong with the company im not talking shat about them but i guess just make sure they have the item in stock before you buy from them

 

yeah that sucks man...I hope you called your credit card company a long time ago and told them FRAUD for that purchase...also contact the "better business bureau of investigation"

 

well the way i look at it is, i dont really need the money back and its been SOOOO freakin long already just whenever i get the lights is kool with me but i've been calling them ever week and bit chin at them they said they are givin me a few free things so...........

 

yeah free stuff!!!

 

i order from them all the time..no problems

 

they are not a scam but they do suck.....everythng i ever tried to order has been on back order.

 

yea took me a while also to get my freakin bodykit i kept callin and callin and always put me on hold and always got disconnected for some reason i think they did it on purpose. they kept giving me a specific week wen i should be receiving the shiat but never came. until i got to the point wer i just gave up and then all of sudden it came 2 days later.btw, i waited for at least 5-6months..CUSTOM MAXIMA SUXXXXXXXXXXX

 

I got my fstb, indiglo gauges, gauge rings and a key chain from them all no problem...but I have heard other complaints about them, just havent experienced it first hand yet, knock on wood.

 

I got my indiglo gauges, gauge rings and a key chain from them all no problem...but I have heard other complaints about them, just havent experienced it first hand yet, knock on wood.

 

NO problems here. Ordered plenty of stuff from them, Came in like 3-5 days tops.

 

yea seems like everybody has had a problems with them I did bussiness with them a couple of times no prob granted I went directly up there and bought the stuff got a tour talked to the boss. Got some promotional stuff there. So to be honest I never had a problem but I see alot of people do.

 

I had a bit of an issue with them as well. Ordered some red/clears, never got a tracking number, never got shipped out. To make a long story short, I exchanged quite a few phone calls and forum PM's over the course of a week before the issue was taken care of. However, I did end up getting my red/clears on time since they upgraded my order to expedited shipping at their expense.

 

If by this "better business bureau of investigation" you actually mean the "better business bureau" then yeah, that is a good idea, www.bbb.com, now as for this invesigation outfit ...

 

Ive ordered plently of stuff from them and it always gets here quick. No problems

 

yeah Custom Maxima sucks doney *****. When i first got my max like 5 yrs ago.. I ordered the DC ones from them and they sent me the ugly cloudy ones and it took a few months because they said it was on back order. They did not stay this on their website.. F Custom Maxima.. They have way better Maxima business here on the org..

 

personally i have never had a problem with them but it is obviously stated on their site that the item is out of stock...

 

Im having a problem with them right now. I ordered there cat converter and its been 3 weeks, still no converter and no response to emails. They suck, horrible customer service, Im not ordering from them again. On a side note, I ordered clear corners from them and they are cheap inside piece of "chrome" has came apart and now looks weird. On another side note, Sport Compact Only rocks! great customer service just got in my B&M STS

 

Why didnt you just cancel the order with them?? Ask to talk to Greg or something next time you call, instead of dealing with associates... CustomEnterprise is an excellent company... if they are a supplier and not manufacturer of a product, they have no say in when the part is available, or back in stock or whatever... I've been waiting for my cattman rear sway bar for about 2 weeks now, along with over 20 other guys, but cattman is out of stock... theres nothing custommaxima can do about it.. but they've already given me a 15 dollar discount off the original order, as well as 10 on top of that, AND refunded me the shipping... I've ordered many other things from them, and every person, whether it be Tony, Nick, or whoever, has given me excellent customer service, answered all my questions, and never been rude or anything... not to mention they have great products, and decent pricing. It's every now and then I hear people say bad things about them, and I don't understand why, every single person that I know that has ordered from them has had nothing but an excellent transaction...
Sorry to hear that this has happened to you... Hopefully it gets worked out.

 

I've ordered a couple products through them before with no problems, but then I ordered their tokico illumina kit (which was out of stock and I eventually cancelled and received a refund for) and ran into a buttload of problems with them involving no responses from them at all. Kinda killed any desire I had to do business with them, until I called them. Once I personally talked to someone there, everything ran smooth as silk and I was pleased with the outcome, they gave me my refund no strings attached.

And there's always this set on eBay since CM is eternally out of stock it seems.
http://cgi.ebay.com/ebaymotors/ws/eB...category=33708

 

i order from there all the time, no issues except once i get 2 sets of tail lights instead of only one pair like ordered.. they are also pretty good on the staying in touch, if i ordered something that was out of stock i immediately got a response about it.. sorry bro... oh yea im also one of the ones waiting on the sway bar(recieved notice yesterday that it is in the mail YEA!!!!

 

those diamond cut corner lights will not be shipped out for a while they were very popular and every company is trying to get them in stock but its not working

 

I don't know about a scam. Sounds like they're stuck without the clear corners and are just telling you another couple weeks every time until they arrive.

I called and ordered the red/clears from the GD for $95 and received them three days later. I have no complaints.

 

drivinmax, it appears there was some comfusion when you purchased them from our website. Those euro clear corner lights are very difficult to get, and the manufacturer in Taiwan only made a small amount and has not made any since due to a problem with the tooling. We have been told that it will be 2-3 more weeks....but this seems to be the run around we are getting from the factory. We simply pass on the information the factory gives us. So if it seems like we are giving false information it is because we are receiving false information. We try to keep our customers informed with as much information as we have. They have been marked as out of stock on our website for 6+ months since they sold out. We are hopeing to see more from the factory but from pattern we have seen so far we are not to hopeful. Sorry about the confusion, if there is anything else we can do to help you out feel free to give us a call.
Thanks,
Greg
www.CustomMaxima.com

 

Thanks for the call Greg.

 

See... one more thing I love about custommaxima, is that they will get on a forum, and be honest with you.....
THUMBS UP FOR CM!

 

I participated in the smoked clear corners group deal that CM offered and received everything quickly with no problems.

 

I've ordered quite a bit from Custom Maxima for both the 2k and 2k3, and I've never had a problem...

 

Bump for poor customer service.n:

Calling it scam is going a little far, unless they really did scam you.
After reading through this thread I'm learing that I should contact Greg himself if I want something to get done. I'm disappointed that I'm not getting a deal on shipping for my wait like some people here, all I get is a calendar and some stickers, which really could care less about.:

 

Greg is da man!!! After waiting endlessly for Jose to rectify things, Greg called me and took care of the problem. Thanks.