i orderd my y pipe from redlinemax like 3 months ago. i still havent recived it. i think my money is gone now. i called the guy like a month ago they said they will ship it out as soon they get y pipe from warpspeed . they said its on backorder . he said he will call me back tommorow and let me know about it . they never called me back so called back the guy after one week and he said he still doesnt know.. so he told me that he goona call me back in moring tommrow. never called me. now i am trying to get hold of someone by calling redlinemax customer support # but i cant talk to noone. i get answaring machine all the time.. does anyone know how get hold of them.. please let me know... if some is thinking about getting a y pipe from redlinemax better think twice>>>

 

good luck man .. that really sucks.. talk to a manager or owner right away

 

good thanks for warning me i was jus going to order somethin from them but now ill go else were

 

Another complaint story, what is up with these guys?? sorry to hear.

 

try to get a refund from them and get the special from budget that is currently on.
i got my full exhaust done at budget and they did a very good quality job.

 

They say there movin again...what's this the 3rd or 4th time, and this is like the 20th thread about how bad they are in a matter of months.

 

They dont suck. They just have had a hard time the past few months just read this thread and send redmax a pm

http://forums.maxima.org/showthread.php?t=486620

 

I don't care what their excuses are, I had a terrible time with them and will never buy from them again.

 

same here.. i will never buy from them again.. their customer service is HORRIBLE.. i ordered my lip from them and finally ended up getting the number for the person actually making the lip.. after waiting for return phone calls (that never happened) for three weeks! dont buy from redlinemax!

 

just buy the wrpspd Y pipe on ebay u get it in about a week or less

 

even though i use ebay quite often, im not sure i would trust something of this magnitude with those sellers. who really knows what you put in your car when you buy those things off of ebay.

 

Use the appropriate forum for this: http://forums.maxima.org/forumdisplay.php?f=13

 

They might have been having a hard time but by lagging people's orders they will have an even harder time getting repeat customers. 3 months for a y pipe is just rediculous. If they are moving and cannot deliver their products in a timely manner, they need to simply shut the business down until they are settled. You cannot expect people to come back to you if your service sucks.
My cattman took less than one week to get to my door. That is why i paid the extra 100 bucks and i went back and purchaed from them again....good service and better quality.

If it took them that long i would just get a refund, enough is enough....there is a limit on how long a company can take to deliver a product. And im pretty sure 3 months is over that limit.

 

I found it interesting that with the stated facts here, someone actually said they don't s*** and they've had a hard time.

I've been trying to get a lense for my Nikon that's been on backorder for at least 60 days now (T 12-24 4.0, sells for about 1/2 of the Nikon). The difference is the legit photo houses don't take your money until they ship. Also, if you don't want to place the order until they have it, they have an automated system by which to notify you it's in stock. I got such notification but was away on business and didn't order, so now it's out-of-stock again. Not taking money until product is shipped is standard practice.

 

i'm pretty sure you paid credit card....just don't pay it. What i mean is call the CC company and tell them you had ordered something from this specific company and did not receive the merchandise. I beleive they would reverse the charges, but make sure first

 

some are still waiting on their Carbon Fiber hoods from them also. From these threads and talk, they are running their business into the ground and I wont buy from them.

 

I hear you guys. They are the worst sponsor here on the org. The guy keeps giving BS excuses like moving and not having enough employees.........etc
That's not my problem. Hire more employees and be much more responsible. I wasn't in a rush but I beleive that anything more than 2 weeks is just ridiculous. They don't even tell you that a certain item is back-ordered. They even lie to you and say they've shipped items when they haven't and blame UPS for "stealing" them.

 

i got two word for them.. REDLINEMAX SUCKS

 

why go through a middleman

 

yep redline sucks.

 

SO DOES WARPSPEED>>>>>>>>>>>> its been 4 MONTHS THAT I HAVE BEEN WAITING FOR THEM TO "MOVE"... I CALLED EEVRY WEEK SINCE LIKE MAY BC I NEED A FULL EXHUST...... FUC%IN COMPANIES BLOW.... CALLED THE OTHER DAY NOW ITS NOT TILL MID SEPT......

 

at least your getting answers from them. Many people with redline arent getting an e-mail back, nor a call, pm nothing. There completely in the dark.

Thank goodness for credit cards and reversing charges

 

Bought SS brake lines from Redline NEVER again. Same BS excuse from a kid I talked to on the phone. "Yeah, we received your payment and are shipping it out tomorrow." One month later had not seen or heard anything, I called them again could not get in touch with a human being for a week. I kept trying and finally got in touch with the same A$$ whole and he said "I think it shipped but, I'm not 100% sure. I will call you back tomorrow and update you on the shipping info." No answer again, now I'm pissed.
About three weeks after that conversation they came in. All in all I think it took almost 2 months to get the brake lines. BUYER BEWARE!!!!

 

thats bad every time i look at a post redline max has beaten another person out of their hard earn money thats a shame makes small business guys look looke dirty, if you paid with a credit card file a claim for non received goods, and for people taking their side most likely they are in bed together ive seen plenty of guys like this in the 20 years PAY WITH A CREDITCARD Its PROTECTION YOU HAVE! GOOD LUCK GOTO WARPSPEED THEY ARE real business people.

 

whoa whoa whoa...there a lotta bold statements being made here... i've been helpin around the shop and they are under a lotta pressure due to NRH Transmission going out of business... and left me inform all of you that in situations like this patience is a virtue.. i know some of you all may be frustrated about all of this but everything will end up being worked out...if you cant get a hold of anyone else thru PM or on the phone...you can shoot me a PM and ill see what i can do... i know the 3 months is a long wait, but that part is on back order and hopefully they can get that worked out...

 

ok, thats not their problem, i think that if you guys are having a hard time or under pressure, close the site until you guys CAN get settled like someone said earlier, you guys are bad business and are liars... i was about to order something until i read this thread.

 

they have been having problem's even when they moved into NRH , If you cant get you're business up and running straight then dont run it at all , And if you dont have a place to run you're businness out of except your damn house and it take's you month's to get you're product's to coustoumers. Then shut down the site and dont take any payment's untill you think you can deliver **** when you say you will , Stop taking people's money !

Obvoiously we all need to go to the better business bureau and get this business shutdown so people dont have to suffer.

People buy from them then they find all these thread's and they suddenly feel like they have been ripped off.

Ive been ripped off to. Still havent recived what i bought and it's been almost a half of year i just gave up... alot of money down the drain.

 

It would be easier to digest a longer wait if there was some sort of comunication. Keeping a dialogue with the customer helps keep them at ease, they atleast are being kept up to date, and feel they can reach someone and ask questions should they need to.

Silence and lies doesnt give any business a good look. Many were told they would receive their item in x days, and when that date comes no show. After a while customers would feel like they are being decieved.

 

Well i don't know what's been going on individually with other customers. I just recently started helping out Corey. I've known him for a little while now. Now if anyone would like to specifically let me know their situation I can speak with Corey and find out what the exact problem is. We can then go from there and get the problem solved. I understand that if I was on the recieving end I would be gettin impatient as well, but bashing the company isn't going to solve anything. I know it is a lot to ask, but please just be patient a lil longer. My AIM is in my profile just shoot me an IM. When my account changes feel free to shoot me a PM. Let's all just try to get all this resolved.

 

Have no fear, MrGone is here

 

I think everyone wants to get this resolved, but when you don't answer your phones/email;, or answer them and lie about ETA's, that makes it kind of hard fpr things to be resolved. Is it really THAT HARD to tell your customers what is really going on, and is it really THAT HARD to not charge someone for something that you cannot deliver in a timely manner. If something is on backorder, either take it off of the website or post a disclaimer that you do not know how long it will take to get the product.

 

You have PM...lets get it resolved.

 

Tell'em MrGone sent ya.

 

orly....

 

Wow good luck to everyone, it seems as though this situation arises much too often with this company. It seems as though it's VERY poorly managed.

 

First off, don't use the word "you" too openly. I do not work at RedLine Max. I do, however, have a good enough relation with Corey and I am helping out with the cars at the shop, so you bashing me and going off at me is just gonna push me not to help. I'm posting here so I can fix all the problems that ALL OF YOU HAVE. Corey did not ask me to do this, but I don't like seeing his name/shop bashed and, on top of all of that, I DO NOT like to see others upset for not recieving their parts (and have every right to be upset). What I can say on part of RedLine Max is that they really are trying their best right now and that there was a lot of fraud issues that came up and to top it off the guy who was taking care of some of the online sales QUIT. Like I said, PM me your individual situation and I can go about working on it. The ones who can read thru a whole post and start flaming for no reason understand this already. Like I said, I'm on AIM normally and I check my PMs daily. Let's all get this resolved. -Atif

 

atifsays: its good and brave of your to step in a help your friend. I dont have any pending purcahses with Redline but if I did would be glad someone is speaking up and offering some type of help.

hope everything gets squared away.

 

please delete, replied wrong thread

 

Yep, they suck.
But some say its okay, cause corey is a standup guy, great fellow, good to the kids. Who Cares!!!

Im a great guy also, send me your order, and i will give you your item.....Maybe, Maybe Not, give you multiple excuses, wait until 1/3 or 1/2 the year is up then you send you something random.

I dont give a ****! Give me an ******* anyday, that takes care of business.

 

have you ever dealt with corey or redline max? if not STFU...

mods please lock this thread. im in the process of talkin with sandeep, if he is unsatisfied he can open a new thread