Here's the situation, I buy reverse indiglo gauges on ebay (supposedly with an aluminum looking face). They are listed as being for 95-98 SE's. I know that there is a difference between 95 and 98 (analog vs digital odometer) so I tried twice to clarify that i have a 1998 GLE. I sent a question before I even bid and got a response saying "they will fit for sure". Ok, they must know there is a difference.. As I pay for the auction, I note AGAIN that I have a 1998 GLE and that I know they are different from the 95's and I want to make sure they get it right. I receive them and guess what? They are for 95's.. Analog odometer.. Ok.. so they messed up. I called trying to resolve the situation.. They tell me that I am **** out of luck because even if it did fit a 98 SE, which it doesn't.. I INTENDED them for a 98 GLE.. I try to explain the difference. That they are wrong. They said they've sold thousands and no one has ever complained. I am FURIOUS. The people there are unresponsive and refused to let me explain calmly that there is a difference between the 95 and 98. He insists that they are the same. I offer to show him the difference... Hell, I even offered to conference in a random Nissan dealership to prove my point. They sent me the wrong item..
NO! They would not listen, insisting that I didn't try it on a 98 SE.. Kept cutting me off saying they've sold thousands and never had complaints like that. I try to tell him its the same as a 98 GLE, except for the color. NO! I tell him FINE. I'll go find someone with a 98 SE... He ignores that.. Tells me in the end I can send it back .. They don't pay for shipping and I have to pay a 30% restocking fee FOR THEIR MISTAKE! I AM FURIOUS.. How do they run a business like that!?!? What happened to the customer is always right...

Also I brought up the fact that the description said that it was supposed to have an aluminum color face.. "No one ever brought that up.."

WTF!?!

Am I wrong here?
Is it me or their logic does not make sense? "It doesn't matter whether or not it fits on a 98 SE now, you intended it for a 98 GLE"

BTW.. 95-97(??) Reverse indiglo gauges for sale.. $39 shipped.
I will refund money if it does not fit on your car.. UNLIKE SOME FU!@*$^(@&(@#^%(@&!$&*^&^&^(*&*@$!!!!!!!!!!!!


Sorry for the long post..

 

If you paid by credit card, call your cc company to cancel this purchase due to fraud on the sellers part. It happened to me once and they cancelled the purchase.

Dave

 

Just tried and my CC company said they can't do anything.. They said that it can only be considered it fraud if it was an unauthorized purchase.

Thanks though..

 

I resolved my problem with them by contacting the Better business Buruea. After weeks of them not returning my calls or EM's they sent me a refund with a letter of apology along with a copy of the letter the BBB sent them.

 

we should get this more known on the org