yup,you heard me right.....I just dropped off my car this morning
with Nissan Service on Staten Island.

and yes....I am very afraid.

SES light came on last week and went to Autozone to get the code pulled. Code P0138(p0158) was pulled which indicates blown 02 sensor.

Took it into Nissan and they asked me how I got the code. I tell them "from Autozone" and they say "hmm...well they're not always right and they don't necessarily know what they're doing"

They also proceed to tell me that if it is in fact the o2 sensor than I am not covered under the emissions warranty. Nissan Service
tells me that 02 sensors are only covered till 3 years or 36k.

You .orgers have told me that it's covered up till 50k.
So have you guys been lying to me or is Nissan Service lying?
I know it's the latter.

So I need your help.....I expect a call from them teling me "blah blah blah...not covered under warranty..it'll cost ya $$$$x amount to fix"
What should I say to them? what kind of documentation can I refer to?
Who can I call to report their lying scumbag asses?

I also went in with a list of other problems and provided TSB's but who knows how that will go? Knowing Nissan service on SI nothing will
get done....

so guys.....please help....my car is in their hands and I'm afraid they're gonna try and rape me with repair costs

 

If it really is one of the O2 sensors, find out which one it is and replace it yourself.

O2 sensors are about $100-120.

 

yeah but once nissan service diagnoses the probelm themselves they are going to charge me a $85 diagnosis fee because they claim it's not under warranty.

how am I gonna fight that?

 

ok...got the call and heard exactly what I was expecting.

The code I pulled was P0138(p0158)bank 1 sensor 2.
Nissan says it is the rear sensor that needs replacing.

$195.60 this would include the part and labor.

They say it is DEFINITELY NOT UNDER WARRANTY

I also brought in my car for TSB on Rear clunking noise (possible caliper) and they blamed it on both my sway bar and the greddy
even though I explained to them that the problem existed before they were installed.

Okay...so they saw my mods and didn't even attempt to look for other possible factors (i knew this sh*t would happen).

But now they are trying to rip me off out of something you all claim should be under warranty.

How can I fight this?

 

If you convice them it is under warranty, they are going to blame the rear O2 sensor failure on your Greddy. Sorry man but some dealerships are just plain @sses, and it looks like yours is one of them.
-Cyrus

 

1. you should have kept your mouth shut on what the problem was.

2. tell them that since you took it in for a check engine light and that they didn't fix anything, then they shouldn't charge you. consider it a warranteed diagnostic service.

3. it is 36k miles. at least it was on my wife's 97 Alty. I've been round and round with the dealer on that POS. now the check engine light stays on permanently, but the car runs fine and no loss in gas mileage so f*** 'em.

 

but what about the fact that there is a TSB on 02 sensors for the 2k1?

shouldnt that affect anything?

 

damn bro
you shouldn't have told them.. but I wouldn't even go there in the 1st place..
I don't have a good experience with their parts and service department... I came there to possibly have them find a problem for my old max getting 14 miles per gallon.. they told me some **** like my car has over 100k miles, what do I expect?

i'd buy the parts from Courtesy or through Bay Ridge Nissan in Brooklyn with the 20% or 25% maxima.org discount and replace the sensors myself.. easy to do.

 

****ing too late now...might as well have those ****ers fix the mother****ing thing.

they wanna charge me a diag fee....


I really wish you had suggested this on TUESDAY...waaay
before I took her in...

 

dont take your car anywhere unless you know the people working on it or trust them or know they won't **** you over.

jeff's shop is like an hour or so from on long island, why not take your car there.. he can easily get the problem fixed, for cheaper, and you know your car is in great hands.

jason

 

Why didn't you call ahead and ask about the warranty length if you were worried about it expiring?

 

Don't let them install the sensor. Do it yourself.

 

Check the ECU codes yourself. The procedure is in the Haynes manual available at Autozone. They might be referring to the fact that not all codes trip the SES/CE light. However, short of that, it's pretty hard to mess-up reading a number on a display panel if they're using
an OBD-II scanner. The scanner should pull each code but it's worthwhile to find out via a direct check.

On the warranty piece, I'd check your owner's manual for documentation and/or call another Nissan dealer in another area. Call up Courtesy Nissan in Texas or someone else and ask them what
their take on the warranty issue is.

 

Why didn't you call ahead and ask about the warranty length if you were worried about it expiring?

 

because I DON'T TRUST THEM.


NEVER HAVE........NEVER WILL

 

yeah but they want to charge me for the DIAG fee.

$85 to tell me what i already knew.....

so I gotta pay them the $85 for the diag fee and then buy an 02 sensor
for about $100?

not practical at this point when they'll fix it for $196.

I shoulda doen what Matt93se suggested

 

At this point I guess you may as well let them do it. Don't feel bad though, sometimes we all bite the bullet when we don't want to.

 

Most of the time, shops will eat the diag. fee if they do the work on the car. that may be why it's just a cheap to let them fix it (although it still sucks. $200 for a bad sensor that SHOULD be under warranty...)

 

yeah , they're basically charging me about $110 for the part and about $80 for the labor.

can you believe they want to charge $180 to replace brake pads and cut the rotors?!

jeez.....

anyways...thanks all for the input.

I tried in vain to save ac ouple hundred but looks like I'm chalkin this one up to an expensive "learning experience".

 

Well at least it's only $200 and not like $2000.

 

Yet you took your car there to get diagnosed.
I know you are upset but it sounds like your blaming some of the org members for your dealer situation, by what you posted in the above qoute. When I took my car for the 02 sensor problem the dealer told me up front that the diagnostic fee was 75 dollars, but if indeed there was a problem that it would be waived. Lucky for me it was covered udner warranty, and get this I had over 48,000 miles. The second time I got another O2 sensor code same thing, I got it covered under warranty with just less than 100 miles under 50,000 miles. According to one of your owners manual, you have a 3yr/50k mile warranty. Although this is for the California spec cars. Either way aren't all 2001 maximas California spec cars? If it is then you should still be covered. Find this info in the booklet and point it out to the service manager. If that doesn't do anything then call the Nissan and tell them about your situation and see if that works. Good luck. I hope that you get this resolved.

 

I said I believed it was the latter.

but it turned out the dealer wasn't lying cuz the info I got from the .org was from guys on the west coast.

turns out no one was lying.

I'd never "bite the hand that feeds me"

 

I don't get it, why would the emissions warrranty only apply to the west coast maxima owners

 

Wait, isn't ALL the 02 sensors part of the emission control equipment? I thought emission control equipment is covered for like 50k?

Have you actually checked the warranty and with the Nissan FSM to check what is and isn't part of the emission control system? If you don't know, it's hard to argue with the dealer.

 

The more I learn and know, the more I prefer ignorance....it makes life much easier.

 

FYI. My 99 owners manual specifies the o2 sensors as covered for only 3/36k in WA state (I just checked a few weeks ago because I had a rear o2 code and wanted to see if I was still covered). Warranty coverage does vary from state to state and the differences are specified in the owners manual.