Just want to say hello to everyone on the org. I know i haven't been around a lot lately and responses have been slow. I plan on making a couple posts on the org everyday and we will be having a group deal soon also. We apoligize for any bad experiences in the past and will have a formal apology letter up this weekend. I'd love to hear from you guys with any ideas or ways to improve. We want to win you back and will do whatever it takes.

 

What an amazing response by the crowd here at the .org

Welcome back & Good luck.

 

Hello Steve.

 

.

 

hello Stevo

 

Your still my boy Stevie. You need to call so we can hang out and do some car stuff. Maybe even install a BBK.

 

Wow, FrankenCar lives??
Good luck winning your customers back.

 

He never lost me as a customer.

I must've bought items in the early days when there were no shipping or other issues.

 

I bought a FC cat-back about 3 weeks ago... Scott responded to my voicemail within one day and I got it within 4 days of my Paypal... no problems with FC service on this end...

Parts came in good condition and fit almost perfectly... except for a little rattle from it touching a cross brace...

 

IM still rocking the FC intake-midpipe

 

Hi Frankencar

 

Thanks for the positive replies. We are working with maxima.org now to have a new banner up soon and we would like to run a group deal to show you the improvements we have made in our customer service area. Please direct any feedback to shop@frankencar.com we will be responding to that email on a timely basis for any customer inquiry.

-steve

 

Group deal huh? So do I get a rebate cuz I bought my cat-back less than a month ago?

Just kidding man...

 

My experience with Frankencar was very good, ordered an intake, got it in less then 5 days!

 

you actually did get a deal, we just ended the intro pricing we had on the catbacks.


Any feedback you guys have about products or how we can improve is welcome and requested, shop@frankencar.com

 

That's nice to know... what is the new price on the cat-backs then? I did have some comments but I'll email em to ya... don't worry... I'm happy with my cat-back... just little things I thought of...

 

maybe ill see u driving behind me once again hahahaha

that was such a random call dood hahah.. come around more often

i wanna see how ur Z looks now

 

haha i loove frankencar.. still rockin the exhaust and mid pipe..

 

i've always like your products, they just *used* to take so long to receive. Hopefully its better this time around.

also i bought two different mid pipes from FC and both had finishing blemishes. Hopefully that can be resolved with your new products

 

Personally I got my FC intake long be4 the whole delays in deliver days took place. No complaints on my part

 

we're were having problems with the powdercoater that was doing our pipes, taking forever, we were getting a lot back with blemishes. We are using a new powdercoater now, should have the first batch back next week and he says he'll do a much better job.

-steve

 

keep us all updated.. u have a 95 maxima again? thats what it says in ur profile thing habha