Cracking front lip & getting replacement from stillen.
#2
Re: Cracking front lip & getting replacement from stillen.
Was it purchased directly from Stillen? I mean is your name one their record as being the original purchaser? They just gave me a cold shoulder when I told them that it was purchased through a dealer.
By the way, anyone want to buy a cracked Stillen front lip from 99 black maxima? =:P
By the way, anyone want to buy a cracked Stillen front lip from 99 black maxima? =:P
Originally posted by wicked1044
who has done this? i heard you cut a piece out of the cracked one and mail it to stillen. any info is helpful.
who has done this? i heard you cut a piece out of the cracked one and mail it to stillen. any info is helpful.
#3
Re: Re: Cracking front lip & getting replacement from stillen.
Originally posted by SighMax
Was it purchased directly from Stillen? I mean is your name one their record as being the original purchaser? They just gave me a cold shoulder when I told them that it was purchased through a dealer.
By the way, anyone want to buy a cracked Stillen front lip from 99 black maxima? =:P
Was it purchased directly from Stillen? I mean is your name one their record as being the original purchaser? They just gave me a cold shoulder when I told them that it was purchased through a dealer.
By the way, anyone want to buy a cracked Stillen front lip from 99 black maxima? =:P
SuDZ
#4
I'm going through this process right now. Just last week I noticed my front lip was cracked. I email Phuong and he told me to take a pic of it and he sent it to Stillen's. Then I had to send a pic of my car to them. I just did that today. Now I'm waiting to see what they are gonna say. I don't know why I needed to send a pic of my car to them.
#5
Originally posted by Supa Lao
I don't know why I needed to send a pic of my car to them.
I don't know why I needed to send a pic of my car to them.
#6
Re: Re: Cracking front lip & getting replacement from stillen.
Originally posted by SighMax
By the way, anyone want to buy a cracked Stillen front lip from 99 black maxima?
By the way, anyone want to buy a cracked Stillen front lip from 99 black maxima?
#7
Originally posted by got rice?
They want to make sure that people don't use each other's cracked front lips to make warranty claims (to avoid fraud and what not).
They want to make sure that people don't use each other's cracked front lips to make warranty claims (to avoid fraud and what not).
#9
Your chances are slim unfortunately. I tried to warranty mine a year ago, and they wouldn't even consider it. Their policy used to be to just send in the piece, or pics, but then too many claims got filed. And now if your lip even has a scratch on it from hitting something, they'll deny your claim. I talked to the shop I bought it from, and to Stillen, and both told me that if the lip has evidence of scrapes or scratches, then it's your fault.
#11
Originally posted by Yellowbrother
well my lip ripped off of my car...lip is in one piece but the end where i screw the bolt...well it ripped...and u neva replied to my last e-mail i sent u so i neva bothered again...
well my lip ripped off of my car...lip is in one piece but the end where i screw the bolt...well it ripped...and u neva replied to my last e-mail i sent u so i neva bothered again...
#12
Re: Re: Re: Cracking front lip & getting replacement from stillen.
Originally posted by airmattdog
How bad exactly is the crack? If it's not that bad how much would you be interested in selling it for? I have a friend that's really good with fiberglass....
How bad exactly is the crack? If it's not that bad how much would you be interested in selling it for? I have a friend that's really good with fiberglass....
#14
They can fix it with fiberglass and filler, or they can use a machine that can "weld" the plastic back together.
Originally posted by airmattdog
Yeah, I know. Can't you fix urethane with fiberglass though? It was just an idea. I'm unemployed and want a lip bad!!
Yeah, I know. Can't you fix urethane with fiberglass though? It was just an idea. I'm unemployed and want a lip bad!!
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