how am i supposed to do that...i asked you to email me at aguid0902@yahoo.com and I havent gotten a receipt. that paypal address is my mothers and i dont even know if the email is still active. thats why I put in the notes to email MY address. it was sent from tbaoinc-orders@yahoo.com can you just look it up and let me know?

 

im on the paypal page now, and theres no tracking or anything that you put there for details, so im going to need you to send it to the email i originally gave you

 

Right, we email you tracking directly, you don't get it input on the paypal page.

I also did a search for that email address - both of them, and got nothing on paypal (strange) but did find 'cheap books' The email address I think it's under is this one:
sonejXXXXXXy@yahoo.com

All figured out and yes, we did mail it to tboainc... - sent on Tuesday at 6:24pm - check your spam

 

lol, i appreciate you finding that, but im asking you to forward that email to aguid0902@yahoo.com . This is like the fourth time I've asked you this, because like I said, the email is my mothers, and there just happened to be like 40 bucks sitting on the acct, thats why i used it, rather than send money back and forth between paypal accts. she doesnt even remember the password for that yahoo email, so idk if its even active. henceforth me asking you to PLEASE send the email to aguid0902@Yahoo.com

 

if you had even emailed it to the soneja email, thats my moms direct email, we would have at least gotten it.

 

put the tracking number on here for all i care, i just would like to know when to expect my package, i swear to god it cant be this difficult...

 

hello

 

A package was shipped to you on 01/19/2011 via U.S. Postal Service to the following address:

DAVIJON AGUINAGA

The following optional services were used: None

The package's Delivery Confirmation ID is 420530839405510200793176561647

Label generated on tuesday, customs cleared 9006 8K bulbs for you on Wednesday, shipping shows it was packaged and ready to go today.

 

ohhh, thank you

 

6k bulbs FTW!!!

 

thanks for the timely responses

 

You need to chill out. You're blowing as gasket for NO reason at this point.

This was your request in paypal:
7K = 8K in most ways, 6K is closer to a whiter bulb, 8K is the bluish white that most people associate with 7K.

So if you want to change your order to 6K, we can still do this. However, you need to be a little more polite and a lot more polite on the phone, no one is trying to scam you,we're trying to give you the best product at the lowest price. That's it.

And you were told they could ship last Tuesday but customs was clearing them - it's even stated in this thread earlier on.

 

thanks for the tracking number

 

We've been in business for a while and people always get their parts. It's delays we can't always plan for but we do make sure you're with us all the way.

 

look forward to installing the lights this weekend

 

this is a great deal guys, i wouldnt pass this up while its still around

 

my car will look so effin baller with these lights

 

If I can find your package and it hasn't gone out, I can refund you order.
I'm no longer arguing with you on this.

 

this whole time i have been polite, all up until today, so we can continue to exchange back n forth via pm if you would to keep it off the forum boards

 

A few quick questions:

-Who makes the bulbs?

-Any photos of the inside of the ballasts (without being gutted)?

-And, the H3 will fit the housing for the 02 fogs, correct? I know a lot of people had to get H3C.

 

They are standard bulbs made by a company that manufactures bulbs for philips of asia.

Sorry, no photos of the insides, voids the warranty, plus they all look the same.
H3 will fit definitely, we have H3C, which is slightly ever so slightly shorter enough to fit.

 

pm sent

 

Awesome. One last question - are these plug-and-play?

 

yes, the adapters make it easy.

 

Do you carry H4/Bi-Xenon bulbs(6K)? what about the kit? Price? Thanks

 

sliders in stock, $65 shipped.

 

Hi, Umnitza, You had sent me a notification that item will be shipping as of last week and gave me tracking number as well. However, I still have not received it, the status of the shipping still says the same as it did last week. Do you know the status of my package right now? Tracking no- 9405510200793197506993

 

I'll do a trace. We've had like 4 or 5 shipments last week do this (out of about 300) so I'll let you know

Sorry for the inconvenience.

 

Just placed an order for a set of H3 8k and H10 6k. Thanks

 

So I received a package from Umnitza and I am completely dissapointed. First off, I only received 1 of my 2 kits. This was written on the package
What is real funny is that the kit that was backordered is not the kit that I had ordered. Second, nobody informed me that the kit was backordered. All I received from them was 2 emails. One was a receipt and the other one was for tracking info.

So after I stay on hold for 17 minutes, I spoke to a guy named Tim. He did not apologize, just stated that I needed to send them an email. So I have sent them an email stating that I would like to return the kit that I did receive and cancel the backorder.

Oh I forgot to mention that the kit didn't come with instructions, the package did say that it was available online. The kit that is on my headlights came in a box with a relay kit, this kit came wrapped up in a bag. I tried to install this one, and it appears not to work.

 

Instructions are available online:
http://www.umnitza.com/gallery/hidinstall?page=3

We've had a high call volume, sometimes a delay is necessary. When I'm on hold with ATT about my phone bill, on a Monday, it can take 45 minutes, it's the way it is if you want service at the same time as everyone else. We simply do everything we can to help you as quickly as we can. Not excusing, just explaining.

In any case, you have email. Let's finish up on email.

 

I placed an order for my girls bday and she got the kit and withing 2hours the lights started messing up, flickering and sometimes not turning on at all, she has already swapped sides and the problems still continue. I had the exact same issue with your kit a year ago, i had hoped by this time you had fixed your quality issues but apparently not. i already sent you a pm a couple days ago. I really need this problem handled asap. cause she is in oregon and i'm in fl and cant be there to check it out myself.
paypal Transaction ID #4JJ305912G595560W)

 

Ok, sorry man, always email us asap.
You said it started flickering? if so, email us your info and have one of my techs take care of it.

 

thank matt handled it all and told me i needed a harness and resistor for her car.
also i was wondering if i can send in my old 55w ballasts for a replacement. they've been sitting in the garage ever since

 

really???? pm sent

 

I could go on for days talking about how terrible their customer service is, or how ****ty of a product you receive once you actually receive the item. But Im not. Buy at your own risk, apparently asking for a $35 product to perform is too much to ask for, according to Umnitza that is. I guess I've got an immature attitude because numerous times this guy has failed to live up to his end of the deal with a lot of things? Oke doke. BUYER BEWARE, and this is coming from an "e thug" hahaha

 

15+ PMs, then when told to ship it back for evaluation, refused any further support claiming bad service.

What other buyers need to know is your experience is a direct result of your attitude and antagonistic behavior because you refused any return service.

 

This sale is over. No more $35 HID. We'll bring in some better Canbus HID that will never fail and those will be $115 on another thread later.

 

What customer service is it for me to order the HIDs, then have to wait two weeks to even get them? Then, when they actually do arrive, one of them flickers or "shimmers" as you called it, saying its known that ballasts can cause this problem. So, why then is it so hard for you to believe that Im going through this? I simply dont want to be without my HIDs, so if you sent me a new ballast, I would gladly return the defective one. Nothing I've done or said has been antagonistic, I simply wanted my lights to turn on and work. I dont believe that is too much to ask for considering they are HID lights

 

Locking at the request of the OP due to the sale being over- NOT due to the presence of negative comments.

If any buyers have customer service issues, please make a thread in the Dealership and Vendor Experiences subforum.

You can either tack on to an existing thread or start a new one.