Had taken my 2000 SE (5 spd) with 11,000 miles on it to my dealer here in NJ ( I won't mention them ....ahem..but they are in Somerset). I explained to them that I have had these horrible dash and rear trunk sounds since day one.

Well after having the car for the better part of the day, they called me up and said they pinpointed the sounds that I described and actually state that the sounds are being caused by the AFTERMARKET parts. It ACTUALLY says that on my work order receipt. Talk about *****. (Kind of like a permanent record now to use as a future excuse for not doing warranty work huh.)

So they DID NOTHING. Instead state "that AFTERMARKET parts on the struts and rear sway bar may be rubbing and causing the sounds described by customer".

Excuse me for a sec ...well FU&$#($ YOU, YOU BIG PIECES OF SH%#@$. The sounds were there from day one EVEN BEFORE I MADE THE CAR MORE STRUCTURALLY SOUND.

Anyway...guys this is a big deal when we can have dealers taking HUGE liberties as to what they feel like covering and what not too. I am afraid that POP CHARGER may invalidate my claim of warped rotors someday.

As a target market consumer (35+ yrs old, 100K+, and 3rd Nissan owner), I AM DISSAPOINTED. I have an old Mitsu Eclipse (1995) GSX that I use for rally. Since day one I have been tweaking that and have gotten nothing but support from any Mitsu dealers on the subject.

Just a warning guys...I think I am done with Nissans for good...and would hate to someone else get SELECTIVE WARRANTY SERVICE because we do what Nissan should have done in the first place.

I think we need to rally a campaign to Nissan North America that its TRUE ADVOCATES are being pushed out (from enthusists to simple car owners).

To think, I was gonna put money down on a new Z. Kiss my ****. Now if I can just find a manual Lexus 300IS.

MedMan
(yes, a real Doctor)

 

Sucks, but it has happened to many of us on here. Try another dealer because your current dealer won't be helping you on any warranty repairs anymore. Good luck.

 

I am on my third dealer. Now have to drive 20 miles for service. My friend (who works there) told me that Nissan is cracking down bigtime on aftermarket additions.

In fact, he talked me out the Y-PIPE because he said that will void the whole engine warranty.

I guess those years of bliss are coming to an end (as being dicated by mother (or is it Japan, or the French now.. whatever).

 

sorry to hear about that.
Luckily my dealer said nothing about my mods

 

One of the service advisors at my dealer told me that even changing the tail pipe will void warranty...... I think he was trying to scare me at the time but my friend who worked there later told me that aftermarket parts will void the warranty... I'm gonna wait until my warranty expires until I do anymore modding..

 

So then just let me borrow your CAI and y-pipe until your warranty expires.

 

God there is so much BS circulating about modding and its effect on a warranty. Nissan cannot deny warranty service unless they can show that the aftermarket part caused the defect.

 

Go to another dealer. Ask for a written statement of denial. Call Nissan NA. You'll get the work done under warranty.

 

many people wants to slack from work and save some unneeded spendings, they will make all kinds of excuses you and I cannot even imagined.

I heard that having your tire balanced outside of Nissan will void the suspension and brake warranty.

 

Whats the difference? Those retards couldn't fix a rattle or squeak regardless of mods or no mods. There is a reason those guys are working at a dealership rather than having their own businesses. I've spent WAAAYYY to much time at the dealers trying to have them fix stuff with no satisfaction. You are better off trying to fix the noises yourself..they'll just make it worse

 

I'm not sure about anything else but in our little tri-fold manual wallet in the "Warranty info and Maint Log book" there is a section in there about warranty on emissions.

 

You should contact SEMA. They can usually help with warranties that are denied due to ridiculous things.

 

Anthony, what you write is true, but the reality is different. My dealer informed me that my pop charger would void any warranty work related to it. I removed it to be safe. It seems they put the burden of proof on the owner. I know the law says otherwise, but the dealer has the power. Who has the money and time to challenge these issues? Only a few of us do.

 

i can top everyone

my dealer refused to replace my obviously warped rotors because my calipers are painted red...they said that contributed to the warping of the rotors since calipers are not meant to be painted etc.

i told them to prove it to me...they said they didn't have to...i told them that by law they did, they said no...i got a written claim from them stating everything that happened that day and i will call up nissan na (whats the # again?) once i get the chance

you know, honda and acura will service your car if you have a type-r engine w/ twin turbos...they don't give a sh*t...maybe nissan should look at one factor as why they aren't selling as many cars as honda (i doubt nissan has tons of repeat customers that are into aftermarket)...i like the car, don't get me wrong, but nissan service is crap



and to top it off...while i'm sitting there waiting for the service manager to come upto me, i look over in the back lot and i see a crowd of the lot attendent kids crowded around my car watching tv or something

btw, when i got there, they said they couldn't feel anything about the rotors being warped...i told them to put someone who isn't in a coma in my car and they will be able to feel it...sure enough, someone came w/ me in my car and he said he could defenitely feel it

does nissan even do road testing or just let your car sit in their lot for a few hours until they feel like calling you back

 

That's Nissan B.S.. I went to my dealer to have a tire repaired and they refused to fix it themselves and said I had to go to a Discount Tire for the repair. Basically, the service advisor said the tires are the tire manufactures problem not theirs, whatever.

 

I wish I'd said that! I agree. I'm tired of dealing with my dealer, if I had the skills, I'd never go back for any work.

 

The stupid dealer would not cut my rotors because I replaced my brake pads with non-nissan pads. They told me the non-nissan pads were the reason for my brake problems. I called nissan na yesterday morning, they told me I would get a call from them B4 the end of the day. Guess what.... no call from nissan. I called again this morning and guess what..... no record of me calling yesterday. They told me I waould get a call B4 the end of today. I bet I wont get a call from nissan.
I will not buy another nissan because of their service departments lack of anything!! All they do is sit on there a**es and say warranty void, you have an aftermarket air freshener in your car so the repair will cost you $$$$$$$

 

I won't buy another nissan either. I was thinking about getting the new sentra SE-R but why go thru the hassle when the dealer will void all of my warranties whenever I put on aftermarket items. I am looking elsewhere. Manufacturers like Honda, Toyota, and Subaru aren't stupid when it comes to warranty issues. I am proud of my max but it will be the last nissan i ever own.

 

They test drive them all right! When I took mine to have the rotors replaced who ever drove it must have had a real good time. I have a couple of (new) oil filters under my seat and a windshield visor under the other and all of that stuff was out on the floor in the rear when I picked up the car. I get on it pretty hard from time to time and never had that stuff come flying out from under the seat, so I was kinda ****ed as you can imagine that who ever drove my car must have been driving it hella hard!

That's BS about your rotors, I would seriously make a formal complaint to nissan about that.

 

Hey you guys..don't be afraid to mention these dealers names. As long as you have documented proof of them denying you service, they can't do S*&T.

 

ok...in scottsdale arizona...don't go to pinnacle nissan...they keep screwing me over and over (and over and over...i'm starting to get used to the feeling)...anyways...i only know of 1 other nissan dealer around and i guess i'll try them but the 1 time i was there, the service person i talked to was about to get his *** kicked...i was so ready to jump over his little desk...it was about my tint or something...i don't really remember but basically, awhile ago, the tint on my drivers side front door started to wear in a certain place and develop a hole eventually...he basically told me they don't do tint there (even though i bought the car from them untinted the night i bought it and had them tint it for me when i picked the car up the next day)...he told me to go to this tint place and that nissan wouldn't pay to have it done...if the tint place warrantied it, that is upto them (the tint place told me they keep a record of the cars that come in, and mine was never in there)...that is scottsdale nissan...those are the only 2 i've had experiences with

i'm selling my car btw and currently a bmw 330i or Ci is on the top of my list of cars to get...i test drove lots of cars (including the imprezza...and let me say, i am not at all impressed...it felt very sluggish and i couldn't even feel or hear the turbo spool up...it handled very well, but the interior was very cheap)...so basically i'm trading in my max because i am moving to ohio next year and need something that will do a little better in the snow

 

the dealer I bought from mods Maxima's, 300's & has some show Datsun Z's!!!

I talked 2 the guy & he said that Nissan is getting real hard on them (so .. I don't anticipate that the guy waiting 4 his phone call from Nissan will get it ... apparently the heat is coming from them ... ) ...

n e wayz ... I asked him whether I'd void my warranty .. he said there r always ways around it ... that makes sense since they make biz modding your car ... & if s/t goes wrong .. they make biz fixing it!

am i completely ed?

 

Actually I do. After reading this thread, I was like "Dangit all... I just installed my first mod (FSTB) and now I'm gonna have to take it off!" Well, I called my service guy today to see if my replacement speaker came in. While I had him on the phone, I asked him a "hypothetical" question about mods. He said that as long as they didn't get in the way of what they were trying to fix, it was no problem whatsoever (warranty, et. al.).

I mentioned the FSTB and the future RSB and he said it should really help the handling a lot. He was actually enthusiastic about it.

Go figure.

 

does this mean my aftermarket 17s will void my warranty on uh....uh....wheel threads?

Nissan service sucks most of time. if you are lucky, you can find a decent dealer who doesn't give you pile load of S@#% for anything non-stock on your cars. even a Hyundai dealer had no problem with my sister's custom intake on her 99 sonata V6..(i know...i did this cuz i was sooo bored...)....my sister's car had a recall on the MAF sensor...i was like ****...the filter...but neither the service manager or the technician said nothing about it and fixed the problem under warranty..

 

I took my Maxima for the tsb on the transmission. This was on a Saturday and the following Monday I called to see if it was ready and sure enough it was. I had a feeling that they weren't going to touch it and when I read the work order they said it was ok adn that it shifted to factory specifications. I didn't say anything because i'm not really sure if my transmision is slipping in fact after everything that I have read on this site I'm still clueless on this matter. But anyway when I was at an Acura dealer, the salesperson told me that this guy had some type of mod in his Integra (turbo ) that it messed up his engine and he took the mod off and send it in for repair under warranty and Acura still fixed it. Lucky **** got a new engine and I bet Acura knew he had a mod that damaged his engine. I don't think my nest car will be a Nissan either. Sorry to hear you guys went through all these troubles.

 

Medmannj, is that the one on Rt. 22 (East) just after the Somerville Circle ( Near the Bridgewater Commons Mall) I went there last weekend after test driving the TL-S (Yes, it's a sweet car!!!!! Excellent service). I wanted to directly the compare AE MAX with TL-S. My friend and I walk into the showroom and the salesperson starts with the ritual finance questioning and before he finishes I "politely" ask if we could test drive. "Well, Are you going to buy it?" he snapped. "Do I need to buy it to test drive it?" I retorted(with a smile). He backed down, and then he brought the car around......it ruined the whole experience for me. I am going to another dealership to drive another AE Max. Is there anyway to boycott the deplorable Customer Service that Nissan well reknown. In Consumer Reports, their customer service is at the bottom, alright second from the bottom.

 

Yes, that is the dealer. They are horrible. Go somewhere else...fast. No support or care for the customer.

Time to stop buying Nissans as more clamps being put down on us enthusiasts.

 

I live in Ohio (Cincy) and unless you are moving to the extreme north, don't change out the Maxima based on snow. It does well as long as you have decent tires. Plus with how the idiots around here drive, after the first snow you might get a free car out of it! But if you are dumping the car due to service you might get better out here. I have dumped one service place due to poor (read they scratched my car) service. But the other, Busaum, is really doing well to try and service my car.

 

i am moving to Wooster, ohio for college (college of wooster)...remember, i do not have a stock max...my max is a little less than 4 inches off of the ground...i also have about a $5000 stereo and probably $5000 or so worth of stuff done to the car...i really don't think it's a great college car since a lot of kids there will get jealous (even though i work my a$$ off to do all this stuff to my car)...so i'm worried about thieves, also...a stock looking bimmer won't be as much (not even close to) of a target that my current max is...i get tons of complements on my car and i love it but my 1 major down is that it is an automatic...i keep going to the bimmer dealership and everytime i look at one, it just looks nicer and nicer...needless to say, i will miss my maxima a ton when i sell it, but that is how it is with any car that you put hours and hours of work into...i'm pretty much done w/ stuff on my max (i was going to do a couple of handling things and maybe hid's) so i will stop a couple of mods early and start on my next project...i know a stock max won't do too bad in ohio, but my car is far too low for the ohio winters and my car is too much of a target for college

 

you're selling it 4 a bmr?

man ... I've been thinking the same damn thing! ... weird

 

i've looked at a ton of cars upto about the $40k price range...so far, the bmw 330 has come out on top...i'm not settling again (as i did for my max) and i will defenitely get a stick...the bimmer has the best bang for the buck out of all of the cars i've looked at...the 330 is as fast as an s2000 (not top speed, but 0-60 times etc.)...here is a little list of what i've looked at (note, i will only buy new...i will never buy used...know too many people that have gotten screwed)

Audi A4 1.8T-way too expensive for the car, it's slower than my max, and doesn't handle as well

Audi A4 2.8-way too expensive for the car, it is just a little faster than the 1.8T but weighs a lot more and is still slower than my max and doesn't handle as well

Audi TT (Quattro and non)-too small...dealer wanted over $40k when invoice is $32k on a quattro

BMW 540i 6spd-just wishful thinking...too much $

BMW 330i/Ci-perfection

BMW Z3-too small, convertible...not good for ohio winters

Porsche Boxter-i work at a ferrari/porsche/bently/rolls royce/aston marting...etc.etc.etc. car dealership and i drive boxters all the time...they don't amaze me too much and they are over $40k for a car that is slower than my max

Subaru Imprezza WRX-cheap, didn't feel fast...handled really well, but didn't feel great...didn't like the back end and the entire interior seemed extremely cheap (love the front end though)

Honda S2000-dealer marks this up over $8k above invoice...convertable not good for ohio...too small of a car

Ford F-150 Lightning-just looked because my friend wanted me to...it's a ford, need i say more?

Toyota Celica GT-S-quick and sporty, but small and it felt really cheap inside

Pontiac Trans AM (WS-6)-friend wanted me to look...shifter sucked, car seemed really cheap and the salesman was an @$$hole and wouldn't let me test drive it "unless i was ready to make a deal and if he could run a credit check"...wtf?

that is just a short list of some of the cars i can remember...now i need to decide between a coupe or 4dr bimmer...the 330 comes out on top by far btw

the 330 is quite a bit bigger in the front seat than the max...i leave the seat all the way back in my max (i'm 6'3") and when i put the seat all the way back on the bimmer, i could barely reach the pedals (i had to stretch my leg out and slide down a little on the seat in order to fully depress the clutch)...this is the first car i've ever driven that i ride in with the seat up a little bit (except at work when i have to drive these short peoples cars...we aren't supposed to move the seats unless it is necessary)...the headroom is also considerably better...the bimmer has 6 front airbags, btw

1 more plus about the bimmer is that everytime you turn on the car it tells you how many more miles you have until you need an oil change and when you do actually need an oil change, bmw changes it for free for the first 5yrs (i think 5 years) w/ full synthetic

 

Dude it was nice to read this post... I completely agree with you about your observations on cars.. BMW is a great car, but for my personal style does not do it for me. I looked at them before I got my i30, looked at almost everything you listed above. Also checked out a Lexus gs400. What it came down to was how much dough do I just wanna throw away (coz for the most part that's what a car is, like the worst investment ever...) I decided on around $50k with mods, so I went with the i30. A lot of it for me had to do with me really loving my Max before...