I highly suggest you file a complaint with BBB Autoline. I first tried to contact Nissan in writing, however when I called a month later they said they never recieved the letter, then I filed with BBB Autoline the same day the Nissan rep told me they didnt get the letter (that was sent registered mail and was verified received). BBB sends you a request for documentation that you own the vehicle and also has you describe all the problems.

The Nissan rep that I first spoke with about the letter called me 5 times and told me first we need to get the car in to be repaired (I never took the car in because of one thing he said to me when I asked how often does Nissan buy cars back and how many days do they need to be in the shop? He answered, "I am not going to tell you how Nissan plans to defend itself against legal action taken towards us" Which made me realize even though he is a "customer service rep" he doesnt have the customer in his mind.)

I send the BBB all the info and about a month later they said Nissan responded to my claim and are willing to give me $2000 customer loyalty check for one final chance to fix my car. I already received the check, I am taking my car in this coming Tuesday and Nissan is flying some master technician out to do the repairs. Also my service manager I've been dealing with along the way called me last week and told me Nissan HQ ordered a new steering wheel and a steering rack for my car (and they havent even looked at the car yet! I guess Nissan knows where the problem is!).

It looks like Nissan particpates in the BBB Autoline in most states, and all it does is lets Nissan know you mean business and I cant argue with the $2000. However of course if the car ends up being repurchased I get the value -2000. I highly suggest this to people still dealing with the infamous shimmy. My car had been in 7 times, 4 of which were exclusively for the shimmy. At least give it a try it doesnt take too much time.