Good news for people burned various times by dealership. I finally got my revenge. I got my 2000 GLE Maxima at 40k miles used. Luved it, then a week after I got it the engine coils went bad for the first time. Lucky me, I wasnt aware of the forums at the time so I paid with blood the 700 dollars to the dealership to have it fixed. I did a 1800nissan claim with no luck and then forgot about it thinking I had the revised engine coils and would never have the problem again.

Well Lucky me, 14 months later, and 14k miles they died again (We're just talking about one). Just out side of the 12 month 12k warrenty by the dealership. Well I didnt know they were out of warrenty and took it back to get fixed and ended up having to shell out another 700 bucks. You can tell I love these guys right? The service manager wasnt a d!ck to me but you could tell he didnt want to help very much. Said he made a few phone calls and could get me no help.

Well I'm F-edup with it at this point so I contact various friends/family and get a game plan. Letters. My how letters are powerful.

I wrote a letter to Service manager - Reponse was "call 1800nissan, nothing I can do"

wrote a letter to dealership manager - no response

wrote a letter to owner of all dealerships in ohio - "Take care of this guy now!"

I got a call, 4 weeks in to the process, on my cell phone, my home, my work phone all with messages to call the service manager back asap. When I call him he told me he'd reimburse me for the coils if I stopped with the letters. Because my next step was the City Attorney Office and BBB. Anyway here is the kicker guys that I know you've been waiting for. I Wrote in all my letters I felt nissan knew of faulty coils and should reimburse me for BOTH SETS OF COILS.

I'm getting a check in the mail for over 1200 bucks next week. Aint that some ****

Power to the pplz.

 

Nice!

So you paid approx. $1400 overall for the coils and are getting reimbursed $1200? Correct? That is awesome!

 

what happenned to the rest $200?
lol

 

good for you.. man...

 

Good job and congrats.

 

Hard labour!
lol.

Nice stuff, I hate that Nissan wont fix a problem that happens to every fricken 5th gen max

 

sorry, I said over 1200 because the exact amount I'm not sure about until I have the check in my hand. I do think it will be closer to 1400 (Was like 686 and the first time like give or take 20 bucks... but you get the idea). But yea I am soooo happy.

 

damn, they sound like scam artist. wow, im so lucky that i have a good dealership here, they never gave me any problems. but how come you didnt know your car was under warranty? didnt they tell you that when you bought your car?

 

you never should have paid for the first set of coils... all cars sold by dealerships carry a manditory 30 day warranty. They are kissing your **** because they know this and dont want you to call a lawyer, because then they can get an audit and be forced to pay back everyone they have ripped off just like you.... so they send you $1200 and cut the losses.

 

Maybe in some states/locales, but most dealerships sell used cars As/Is.

 

Congatulations and good work. I can only imagine how many other people they did this to and got away with it. Good for you

 

Congrats Justin. Which dealership had you been going to? Germain seems to always take care of me pretty well.

 

good job on getting what belongs to you back. i hate it when they pull crap like that.

 

Dam thas str8 its about time someone set the stealership str8

 

Doesn't happen everyday!!!!

 

I know the coils are a common problem in 5th gen max's. But how do you know when they are bad?

 

youlll have a cel and your car will sputter and shake

 

My car did neither, it just hesitated on accelerations. I would hit the gas.... nothing for a few seconds, then blam it would kick in, took her to the dealer and it was bad coils, no cel, no sputter and no shake.

 

I thought it was part of the Federal Uniform Commercial Code that any Dealer HAD to give at least a 30 day warranty... It might be a New York ammendment... I will have to brush up on my UCC, I have not used it since my law classes in college.

 

congrats dude! threaten "nicely" and ye shall receive.

 

Way to go dude! Those were powerful letters. Post them so we all can take a look

 

http://www.ftc.gov/bcp/conline/pubs/autos/usedcar.htm

Federal law mandates there be a "buyers guide" warranty disclosure in the window of every car being sold at a dealership. When you buy a car, you sign that piece of paper saying you understand that the car is "as is" or if it is under warranty.

Some states and locales have implied warranties or warranties of merchantability/fitness. I know that in Utah, there is no such warranties.

 

That law does exist in FL. I bought my car from a small little used car lot, and on the way home the engine blew. Called the guy up at 11 that night, and he had a flat bed where it was left for dead the night before by noon the next day (Saturday, and 80 miles from him). He called me and told me to come get a vehicle to drive while he had a new motor put in. Cost me nothing.

 

The people that sell the car are good where i bought mine. Englewood Cliffs, NJ Nissan

The service techs are f*&&(ing waste of organic matter. The service managers are kkk members. They were disrespectful to me so thats why i never get my car serviced there anymore since 2000.


roger

 

off the topic, but i see a lot of ohio ppl here. is there ever an ohio meet?

 

Good for you and well deserved....its good to know that with a little persistence you can get your way...

 

Shoot. I'd like to see what you wrote in those letters. I've written letters before and threatened to report them to the BBB, state AG consumer affairs division, news media, etc. Nada.

 

Nice job! I hate the dealership!