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TSB slipping TCM in Canada dealer says no problem

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Old Oct 16, 2000 | 03:43 AM
  #1  
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anada dealer is saying no problem here for slipping TCM just in US
my dealer is saying there has been none changed in canada here. i am not sure what more to say to him i told that i would look into it more. is there any canadains out there that have had it replaced??? and was it a fight to get it changed???
he checked stock in toronto and says none have been replaced he said once it is changed then there is not going back aswell said gas mileage will change any thoughts on this this deosnt make much sense

said its a problem in states not canada ??
thanks

Rocken
Old Oct 16, 2000 | 04:00 AM
  #2  
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Canadian Maximas TCM

I have an appointment with my dealership (SouthSide Nissan, Vancouver, BC) this Wednesday regarding this (as well as the trunk scratches). Hopefully I'll get better results. I know when I step, umm, actually stomp on the gas pedal from a dead stop, it sounds like there's a high pitch rev sound between 1st and 2nd before shifting to 2nd. I can easily reproduce this, but if Nissan Canada is saying that this is normal, then reproducing this for them may be a moot point.

Did you show them a printout of the TSB?
What exactly did you tell them (how did you describe the problem)?
What was their exact response?
Did they test drive it?

Any information from Canadian owners would be much appreciated? Rocken? littledog?

Thanks.
Old Oct 16, 2000 | 04:10 AM
  #3  
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Re: Canadian Maximas TCM

yes i showed him! he said never saw it before. he checked into it said there has not been one changed yet in canada or at least ontario. he said its a usa problem becuase of the high temp changes??? what do we have then??

what do you mean trunk scratches?? herd people talking about it?

he said yours is fine and you have warranty for it i said , whatever. let me know how it goes. if you get yours done i will then go back and tell i want it changed. he also said once its done its done nothing after. i guess i cant go back? okay so i felt like saying.

Good luck

rocken
Old Oct 16, 2000 | 02:22 PM
  #4  
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I went to the dealer (Richmond Automall) on Saturday about this problem. I had the machinic test drove my car with me and he noticed that problem. He said every Maxima does that and not to worry about that. He also said that the part number is different for US and Canadian models. So that TCM listed on the service bullutent may not work for Canadian Maximas. He told me to bring the printed tsb with me next time when I go there. Maybe he could figure the stuff out. That's what he said.

littledog
2k gle
Old Oct 16, 2000 | 11:51 PM
  #5  
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Thanks. Guess I'll just cross my fingers. Did either of you get a chance to show them the service bulletin? or did you just mention it?

Rocken - There's been quite a few posts regarding the trunk scratches. Just look for it in the past week's posting and I'm sure you'll find it. Mine's barely visible (it took about a 1.5 months before the scratches started appearing), but it's definitely there and getting worst; been closing the trunk very softly since.
Old Oct 18, 2000 | 06:19 AM
  #6  
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YES I SHOW HIM

I SHOWED HE SIAD IT WAS TH FIRST OF HIS KNOWLEDGE NEVER SAW IT BEFORE . SAID IT DOESNT SHOW UP



Originally posted by 5thGen
Thanks. Guess I'll just cross my fingers. Did either of you get a chance to show them the service bulletin? or did you just mention it?

Rocken - There's been quite a few posts regarding the trunk scratches. Just look for it in the past week's posting and I'm sure you'll find it. Mine's barely visible (it took about a 1.5 months before the scratches started appearing), but it's definitely there and getting worst; been closing the trunk very softly since.
Old Oct 18, 2000 | 10:00 AM
  #7  
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SUCCESS (Nissan Canada TCM)

I took my Maxima in today. I explained the problems and mentioned that I believe there are service bulletins for the 2 problems:

1) TCM - slippage between 1st and 2nd
2) Trunk Scratches

The trunk scratches they knew of right away. I showed the service rep the bulletin for the TCM, but he indicated that he'll need to find the Canadian version of it. The service rep looked through their service bulletins and found the TCM service bulletin. Parts for both problems have been ordered and once they get in, they'll perform the fixes.

It took all of 5 minutes to explain and show the problems. NO hassles and very friendly and helpful. Did NOT use the line "it's normal" or anything along that line.

Definitely made the right choice going with SouthSide Nissan in Vancouver! Got the lowest price quote in all of BC for my Maxima and now they've followed up with excellent service. Guess that's why they're the #1 Nissan Dealer in Canada.

Once I get the parts installed, I'll ask to see if I can get a copy of the service bulletins and the part #. If I do, I'll put up scans of it.

Hopefully this will help out other Canadian Maxima owners. Best of luck!
Old Oct 18, 2000 | 10:10 AM
  #8  
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(Nissan Canada TCM)

great let us know! did you drive it for him??or did he drive it?? also what is your date code or manuf date. i can use this to find out aswell

rocken
Old Oct 18, 2000 | 06:35 PM
  #9  
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Canada TCM

The tech didn't even drive it. I think because all Maximas are affected, they're just going to replace it. My manufacturer date is 02/00. :-)
Old Oct 19, 2000 | 03:49 AM
  #10  
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Re: Canada TCM

YEP CALLED MY DEALER KITCHNER NISSAN HE SAID OKAY LETS CHNAGE IT I HAVE THE TRUNCK SCRATCHES TOO . BUILD DATE IS

03/2000
ROCKEN
Old Oct 19, 2000 | 06:11 AM
  #11  
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About the slippage...

I have noticed that when i step hard on the gas from a stop that sometimes...if not most times...the car is some what slow to shift from 1st to 2nd...I am assuming that this is the same problem you are describing(I am in the US)? What is TCM and TSB stand for? Do you know where I can get a copy of those bulletins? I am taking my car monday to get the trunk scratches fixed so I may as well get them to look at this also...

This website is a terrific arena...It seems I find problems before they become a really big problem...gotta love it.
Old Oct 19, 2000 | 10:40 PM
  #12  
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TCM

Welcome Mabfnar. I agree with you that this site is great; very useful since we want to get the most out of our warranty before it expires. <grin>.

Anyway, if you browse through the posts in the last 2 weeks or so, there's a lot of discussion on the TCM (Transmission Control Module I believe) and there's a TSB (Technical Service Bulletin I believe) that you can download and print out and it's one for the US Maximas; perfect for you.

If you have problems finding the post, let me know and I'll email you the TSB.
Old Oct 20, 2000 | 12:09 AM
  #13  
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5thGen

Thanks for your info and I think I will bring my maxima to southside nissan to let them fix it. Actually southside nissan is the cloest nissan dealer to my home, so i guess i'll drop by on the weekend to get it fixed. Can you kindly tell me the part number for it? Thanks again.

littledog
Stering Mist 2k GLE
made 04/99
Old Oct 20, 2000 | 10:12 AM
  #14  
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Littledog

I didn't get the part #; I was in a bit of a hurry to get to work so I didn't get a chance to ask. They just told me they've put in the order and will contact me when the parts come in.

I didn't have any hassles though. They just looked for the TSBs, wrote up the order form with the parts to be ordered, and asked me to sign it. I don't know if they treat everyone like this or if it's just because I bought my Max there. I'm actually closer to the Richmond Automall, but my experience with the people there have all been negative.

Anyway, here's hoping they treat you just the same! And if you get any further info, please share. Us Canadians have to stick together eh? <grin>
Old Oct 20, 2000 | 10:32 AM
  #15  
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Pain in the ***



I have to let the service guy drive it before they order the part...cause parts won't put it in stock. Pain in the *** I tell ya. I told the guy..."Look I am bringing in my car...why do I have to bring it in again if this apparently is not a unusual occurance. Can't you just order it so I can get it replaced." They wouldn't do it...Bastards. Now they will probably be keeping my car even longer. I guess I will at least get a rental car or at least I better.

Old Oct 20, 2000 | 04:28 PM
  #16  
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5thGen

What model and color is your maxima?
I can say that they fixed your car so they know what I am talking about. Thanks. I'll probably go today or this weekend. Hope they treat me like as they did. Thanks again.

littledog
2k GLE
Old Oct 20, 2000 | 05:01 PM
  #17  
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Littledog

I have a black Maxima GXE. Note that they HAVE NOT fixed my car yet; just ordered the parts. Also note that I had an appointment. If I didn't have an appointment, they may be too busy to really address my concerns (they were really busy and it was only 8am). They have my information in the computer so that's probably how they know that I bought the car from them.

I suggest you make an appointment and then take it in. The service area of most dealerships are busy around the clock and they have to deal with the customers who have already booked an appointment.

I wan't confrontational either as that usually never works at any place (be it a car dealership or a retail store or a restaurant).

Hope this helps. :-)
Old Oct 21, 2000 | 02:55 PM
  #18  
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5thGen

I took my car to southside Nissan today. The service manager test drove the car with me. In my opinion, he let off the gas BEFORE the car shifts from 1st to 2nd and said that there was no slippage. I told him that but he said he did. He explained that the slippage's symtoms were that when it shifts it has a high-pitch sound and the rpm's going up and the car doesn't go. Then he went with a transmission technicial and testdrove the car without me. They came back and said the slippage doesn't happen. I explained that the slippage occurs more often when it's going uphill. But he said that the problem should exist all the time both uphill and downhill. So I didn't get it fixed and tried it out myself. BUT...there's no slippage, I tried 10 times but the slippage doesn't exist. Anyways, the service manager and the technician were both nice guys and maybe I would take my car for services at southside nissan from now on.
Richmond nissan sucks big time by saying that there is no TSB for 2000 Maxima A/T and it's only the problem in the United States. I don't think I will ever take my car for service at Richmond Nissan anymore.
That's my story at the dealer today.

littledog
Sterling Mist 2k GLE
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Old Oct 22, 2000 | 08:31 PM
  #19  
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Littledog

What the tech/mgr told you is correct (at least for me). When my car shifts from 1st to 2nd during semi-hard to hard acceleration, there's a high pitch whine (revving) and the car's not accelerating. When it finally catches into the 2nd gear (~2-3 seconds later), there's a grunt and the car lurches forward. I can reproduce it quite easily (flat or uphill). I didn't notice this early on 'cause I was taking it very easy on the car for the 1st 1600km. Once break in was done, I started driving it normally (at least normal for me <grin>). That's when I started noticing it.

I wouldn't call it slow shifting; more like delayed shifting.

I'm assuming yours doesn't make the high rev sound between 1st and 2nd with no acceleration. What are you experiencing with your 1st/2nd shifting?

In case it makes a difference, mine's an auto.
Old Oct 22, 2000 | 09:23 PM
  #20  
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5thGen

I do experience that delayed shift from 1st to 2nd as described by the service manager. BUT, my car only does that every once a while. Does yours do it every time you accelerate hard? Or once in a while? I tried to reproduce it by I failed. There's nothing I can do now until the problem gets more severe. Or let's hope that the delayed shift would go away!

littledog
2k Sterling Mist GLE
A/T
Old Oct 22, 2000 | 09:33 PM
  #21  
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Re: 5thGen

Originally posted by littledog
I do experience that delayed shift from 1st to 2nd as described by the service manager. BUT, my car only does that every once a while. Does yours do it every time you accelerate hard? Or once in a while? I tried to reproduce it by I failed. There's nothing I can do now until the problem gets more severe. Or let's hope that the delayed shift would go away!

littledog
2k Sterling Mist GLE
A/T
Try taking it hard up a hill (doesn't have to be steep). You'll get it most of the time.
Old Oct 23, 2000 | 01:05 AM
  #22  
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I tried to go hard uphill after I got back from the dealer on Saturday, but didn't work. But then, as the service manager said, when the car does the delayed shift EVERY time it shifts from 1st to 2nd, they will change it for me. (Or at least when he test drives the car). So..no luck for me. I guess I'll have to live with it.

littledog
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Old Oct 23, 2000 | 10:57 AM
  #23  
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Littledog

Mine does it every time (or about 90%). I can definitely reproduce it without a problem.

When it does happen to you, do you get a high pitch revving/whining sound? or just slow/delayed shifting?

Old Oct 23, 2000 | 07:58 PM
  #24  
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Re: Littledog

I get the high pitch revving/whining sound. But it only happens like 1 in 10 times.

Originally posted by 5thGen
Mine does it every time (or about 90%). I can definitely reproduce it without a problem.

When it does happen to you, do you get a high pitch revving/whining sound? or just slow/delayed shifting?

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