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Great dealer experience in Montreal, Quebec

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Old Jul 23, 2001 | 03:17 PM
  #1  
bert's Avatar
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Well, I think I have found my new dealer. Longueuil Nissan (450)-442-2000. They are right around Pratt & Whitney on the 132. (Between the L.H. tunnel and the J.C. bridge)

I brought my 2000 SE for the brake TSB (warped) and the bumper TSB (contact with trunk lid). I am also having them check some rattles, 2 in the cabin and one under the car at low RPM.

I bring the car in with the 2 TSB notes and the service person looks at me like I am some sort of fool. "We know about the problem. There will be no problem getting the fix." No questions about checking the rattles. The parts guys took 2 seconds to find the 20th AE stainless kickplates, which are on order.

They kept me updated throughout the day as to the status of my car and when some parts didn't make it (bumper clips) no questions about getting me a free loaner.

I will never go back to my original dealer, Auto Gouverneur in Laval. (bunch of !&^*^##$^&&*&*^*!&^&^)
Old Jul 23, 2001 | 03:38 PM
  #2  
DenMax's Avatar
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Joined: Mar 2001
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Congrats !!!

Good job finding a service oriented dealer. I believe that to be a rarity in the world of Nissan.
Old Jul 23, 2001 | 05:30 PM
  #3  
bert's Avatar
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If it works out right, I may just let them strip off the old dealer plate and decal and put thier own on! So far so good.

I even spent 5 minutes in the shop shooting the **** with the mechanic, no one gave me no gripe about being in the shop. The guy was more than happy to talk about the repairs that he did. Real nice job.

I'll let y'all know how the job finishes up... it's still there, clips for the trunk TSB are B/O they are lifting them from another dealer.
Old Jul 23, 2001 | 07:27 PM
  #4  
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Joined: Mar 2001
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Wow, great service there!

Ask those guys if they would give permission for us to have them cloned. We could then send them out to all other Nissan service shops. Then we can all get service like that!
Old Jul 24, 2001 | 06:19 PM
  #5  
bert's Avatar
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Well, just to update everyone, and hopefully steer someone their way, everything wound up fine at Longueuil Nissan. There were a few things, a spot of dirt on the seat which was cleaned in 2 minutes and some dirt around the car (hand prints) which is understandable since I have a white car.

Never a question of charging me, no fast ones. Free rental due to back ordered parts.

To boot, (this is a surprise for Montreal) they are open Wednesday and Thursday nights 'till 9!!!!

Pure pleasure to work with! Any more and DaveB would be working there!

Go there.
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