Thanks Quick!

 

I called Brown's Nissan today and now I feel like child after a stern scolding. I talked to my service advisor and told him of the fix and he said, "how do you get this information before I do? The internet?" I said yes, that I belong to alldata.com and they provide lots of information regarding problems with cars and TSB's. He said, "TSB's are my job and for us to determine if you have the problem. TSB's are for us, not the public". I apologized and said that I didn't realize this. This is the 2nd scolding from him about informing him of TSB's. He said to bring the car in on Tuesday and he'll do the TSB.

Why do service advisors get upset when we bring up TSB's? Every dealership seems to be the same in this regard. Doesn't me pointing the problem out save them time looking it up? I feel like I've just robbed a candy store and got caught even though I've done nothing wrong.

 

My dealership did the same thing. Over the phone they were rude and stern but in person they were very nice. I was dealing with the same guy on the phone and in person. Don't let them scare you away go down there and show them that you mean business. It not their money you just bought the car with.

 

Because knowing about TSBs puts you in a better position to deal with them. They can't tell you that you are the only Max owner in the land with that problem, if you know there's a TSB on it.

That's why they're on the NHSTA web site. Weren't auto makers forced to make the TSBs public? I can't believe they did it voluntarily.

I agree with your idea. You look though the TSBs, say, "That's my problem!" and go to the dealer. Makes sense to me.

 

You did nothing wrong so I fail to see why you apologized to him. I have to be nice to the customers that call me even when they **** me off. So if a Nissan service writer was rude to me on the phone I would remind him that there are other places I could go. But fourtunately the service writers where I go are all courteous in person and on the phone.

 

Someone should dyno before and after getting the TSB taken care of. Just for curiousity's sake.

 

I would be the dyno guinea pig, but I just had the y installed and the b is getting installed also so that's just too much money. I would definately be willing to through a few bucks someones way if they did it. I was wondering if they would say, yes, your ECU was upgraded and them not actually doing it.

Unfortunately, I had a horrific experience with Sheehy Nissan in Manassas, VA with them stating that they will do no warranty work on my car and my warranty is canceled. Tom O'Connell whom works at Browns Nissan said he doesn't care about my mods, but it seems he does get a tad bit angry at me knowing about the TSB's.

 

I ve called my dealer and they did not know about it.. i gave them the reference # and they pull it up the tech read it and he told me that i have to drop the car so they can order the parts and update what ever they said... they were very nice about it, i called 3 different dealers they dont know about this because is fairly new, so i call nissan and they had a ruff time lookin for it also she ask me who gave this to me!! she was suprise i had info that they dont even have...dont they issue this stuff? but she said i was covered by my warranty, so i am a very happy camper!!! i will be at the dealer tommorrow!!

Westbury Nissan
New York! (FYI)

Thanks to the people that post this info and for everyones input this proves that .org is worth the time!!

 

virus: i think the more cars they have under warranty the worst for the profit they make, some dealers wait to diagnose the problem until your warranty runs out then, they are nice to you and tell you whats really going on! ITs all about the benjamins! its sad but thats how they meet their money goals... if they service your car under warranty that means you are taking someones spot that might not have warranty..so what about if they decide to go some where else.. the dealer lost money because you were in their spot...IMO

Playero

 

Anticipating that my service tech would likely get bent out of shape if I told him I heard about the TSB over the Internet, I said, "I've got a buddy who works for a Nissan dealership (out of state)..." The guy at my dealership wasn't upset at all. He was just like, "Huh. I hadn't heard about that yet. Let me look it up." After he found it on their diskette, he said, "Well I guess you were right!" And he booked the appointment right away (It's tomorrow by the way).

 

I guess I'm just trying not to banish myself from another dealership

 

Tom at Brown's won't banish you

 

how many of you guys got it done for the auto? And what kind of results were gained? Anyone get rejected by the dealership?

 

The TSB is good for both manual and auto trannies. I printed out the TSB last night and showed it to my Nissan service advisor today. They had previously said that the hesitation was normal. But today they couldn't deny that the problem existed. Well they kept the car for a few hours and I have to say, there is a huge difference. The hesitation is totally gone. I like my Max even more now.

 

Good news, I can't wait to take mine in now!

 

I brought my car to Hilltop Nissan in East Hanover, NJ today. Unfortunately, I forgot to bring the TSB with me, and the service rep. tried to tell me that if my SES light wasn't on, that I'd have to pay for the upgrade. I resisted that suggestion, and informed him that I would call Nissan NA to clear up the matter if he could just hand me a phone.

Thank god there was an older rep in the service dept, and he overheard the conversation. He informed the youngster that there is a TSB out, and it does NOT require the SES light to be on for them to do the work.

BTW, I also asked them to advance my timing to 17 deg BTDC. He chuckled and wrote it on the work order.

I've never used Hilltop before (I bought the car at Warnock), I hope they perform the work I requested. Is there any way to tell if they did not?

 

So what was the talk about the increase in HP from this upgrade? Has this been confirmed by anyone? Anyone ask the Nissan techs if it does that?

If so, how much HP?

I'd be really interested in this. My 6sp doesn't exhibit the hesitation, but if I can get "extra" hp, I'm in!

 

Called my dealership and explained about the TSB. My main service advisor (whom I usually work with). Said sure we'll look at it, but was very specific in saying " We will have to see the problem before we'll do any TSB work". This is a very subjective problem. THe TSB basically just says a "slight hesitation". Being an auto, they could just say any hesitation is due to the shifting. I haven't made an appt/ yet. Maybe next week.

I wonder how flexible the dealership in Sanford is - Raleigh is so literal in everything (including mods).

 

BTW, I also asked them to advance my timing to 17 deg BTDC.


What does advancing timing do to the car??? my car is in the shop so i will appreciate the fastest response also do they charge extra for it?

 

I HATE NISSAN!!!!!!!!!

Those ****ers said my car is not the one for the change...
I bought my car in november 2001 so i should be in there should i?

Any one Please? iam taking it somewhere else....

 

Did they say they couldn't replicate the required conditions or did they simply say that your ECU ID didn't match up? I got the latter and plan on going to a 2nd dealer to get it done. I understand your feelings though. You'd think after buying Nissan's flagship, they wouldn't be such ****** about updating the dam ECU for us.

 

they said my ecu # is not applicable so what i am going to do is get it in writing my ecu and check with NISSAN i hate this ****ersss

 

Sorry about going off topic but I'd like to know what advancing the time to 17 degrees would do... I'm going in to get my idle RPMs bumped up and hopefully get an appointment for the TSB. If advancing the timing is safe I'd get that done too. Thanks.

 

Guess What!

They just call me and said there is an admentment to the TSB and they are ordering an maf flow thing... so at least i get something out of it!!!
I wish i will have the upgrade software.....

 

UPDATE TO ALL!!!

"If your dealer bull****ts with you" i told them that NISSAN said i was include in the TSB they call me back after they said NO, in 30 minutes i had a different approach from the mananger he said that after looking at the TSB they are going to order a Air flow Something and they will do the UPGRADE!!! hooo hooo!! i am happy again! so remember dont let then give you ****ts Fight until the END!!!!

Playero

 

Here, check out these threads on advancing your timing:

http://forums.maxima.org/showthread....advance+timing

http://forums.maxima.org/showthread....advance+timing

http://forums.maxima.org/showthread....advance+timing

http://forums.maxima.org/showthread....advance+timing

 

Thats BS, it should be, ask them to let you see the ecu printout like i did mine....

 

Thats BS, it should be, ask them to let you see the ecu printout like i did mine....

BTW, i had it done on my auto, i can feel a difference.. a good kind.

 

Yeah, Southern States are a bunch of a$$holes. I hate to drive all the way to Sanford for this upgrade but I might have to do it as well. Let me know if you are successful with Southern States. Have you considered Micheal Jordan RPM in Durham?

 

Thanks 03! Those threads were very informative.

 

How's the gas mileage after doing the update?

 

Lumbee799, why are you on my ignore list??

 

Yeah,everytime he/she posts. I get a " Lumbee799 is on your ignore list,click here to view post"...

 

so wait, what is the outcome of this mess? If I baught an 03 6spd off some of someone and are the 2nd owner can I go into the dealership and ask for this? Also, what does this ecu thing do? Also how much does it cost to get it done and what should I ask for if they say I dont need it, what ways can I go bout getting it done instead of them saying oh I dont need it. Thanks guys

Sterling

 

-Outcome: No more hesitation between 2k-3k rpm's
-Yes you can go to the dealer for this. The TSB applies for all 2002-2003 maximas and **altimas with manual/automatic transmissions(**only equipped with the VQ35 engine)
-The ECU gets reprogrammed so there will be no hesitaion between 2k-3k rpm's
-Cost is nothing. It's a "TSB"
-Make a copy of this TSB and bring it to your dealer.

 

So I dont get it, just go to any nissan dealership and be like reprogram my ecu and its free?, and what do you mean make a copy of "this" tsb?

Thanks again in advance

Sterling

 

If you don't understand. I "highly" suggest you start reading this 16 page thread from the beginning. You'll have a better understanding on the whole ordeal once read.

 

BTW,Quick question for those who have had this done already. Which TSB should I bring in???
-This one
*NTB03-023: Page 1
*NTB03-023: Page 2
*NTB03-023: Page 3
*NTB03-023: Page 4
*NTB03-023: Page 5
-or This one
*NTB03-022: Pages 2-4

Just for the record,I own a 2003 Maxima SE 6spd that is displaying the symptoms of the "hesitation problem". Just wanted to know which TSB to bring in to the dealer.

 

Anyone????

 

You may take a copy of either one since you are a 6-speed, NTB03-022 describes the procedure for the manual tranny only, NTB03-023 describes the procedure for both the manual tranny and automatic.