5th Generation Maxima (2000-2003) Learn more about the 5th Generation Maxima, including the VQ30DE-K and VQ35DE engines.

Paint chips on 5th gen unusually excessive??

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Old Jun 3, 2001 | 09:29 AM
  #201  
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Repost links

Can someone repost the links wer are supposed to go to fill out. This thread is at 14 pages and I can't find it and going through 14 pages again and again is getting insane.

I talked to my Nissan Dealership and they said they have never heard of paint issues from the Max. Their answer was bring it back, it's under warranty for 6 years (I bought the extended Gold Package, or whatever it is).
Old Jun 3, 2001 | 12:38 PM
  #202  
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Re: Repost links

Originally posted by maximaman69
Can someone repost the links wer are supposed to go to fill out. This thread is at 14 pages and I can't find it and going through 14 pages again and again is getting insane.

I talked to my Nissan Dealership and they said they have never heard of paint issues from the Max. Their answer was bring it back, it's under warranty for 6 years (I bought the extended Gold Package, or whatever it is).
www.nissanpaint.com or www.maximapaint.com

Both will get you to the same place. Be sure to have your VIN number handy. srm
Old Jun 3, 2001 | 01:02 PM
  #203  
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Family at Nissan...

Had a conversation with my Uncle who has been a chief mechanic for Nissan for 20 years. He has not seen any significant issues in the Mid-Atlantic area/DC metro with pain on the Maxima. Ironically, one of my other Uncles just bought a new Max in the same color as mine and nothing new yet as far as paint chips. These two uncles are near each other and hopefully (don't take this the wrong way) the Max will start chipping so that my Uncle at Nissan can see it. I'd like to see what he's has to say about it if his brother's car starts looking like mine. They are 3000 miles away from me so no luck on showing him mine.
Old Jun 3, 2001 | 02:47 PM
  #204  
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Re: Family at Nissan...

Originally posted by Michael98033
Had a conversation with my Uncle who has been a chief mechanic for Nissan for 20 years. He has not seen any significant issues in the Mid-Atlantic area/DC metro with pain on the Maxima. Ironically, one of my other Uncles just bought a new Max in the same color as mine and nothing new yet as far as paint chips. These two uncles are near each other and hopefully (don't take this the wrong way) the Max will start chipping so that my Uncle at Nissan can see it. I'd like to see what he's has to say about it if his brother's car starts looking like mine. They are 3000 miles away from me so no luck on showing him mine.
Michael98033

If you can, try to take some digital pics and email to your uncle. The more help we have with this, the better.

MS
Old Jun 13, 2001 | 06:12 PM
  #205  
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...a gentle reminder

That this thread exists and points to the website to file your complaints.

Please help!!!!

srm
Old Jun 13, 2001 | 07:08 PM
  #206  
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Re: ...a gentle reminder

Originally posted by Maxmann
That this thread exists and points to the website to file your complaints.

Please help!!!!

srm
Maxmann,

I just spoke to my brother-in-law and he's going to take a look at the maximapaint page. He said this could get interesting. He's going to check for precedence which would help our cause. He also said we're going to probably need to retain a law firm which is going to require us to pony up a few bucks to get one. The law firm is going to most likely need to be from where Nissan NA is registered as a corporation as this will be a Federal suit.

He thinks it's definitely class action material but says it's a major, major effort to get off the ground as it could take years to see resolution. We're going to need to probably find expert witnesses which aren't cheap either and we'll need to demonstrate the problem which I don't think we should have any issue with from what I've read in this thread.

He was talking too fast for me to take a lot of notes (all that legal mumbo-jumbo) but he said he'd do some research the next time he's in his law firm's library.

He asked if I could find out how many registrations we have to date and said we're probably going to need a whole bunch of 'em. So to all those folks that haven't signed the petition yet, get yer collective butts in gear and get on it.

What's the current count?

He's going to let me know if we should be doing/saying anything different on the web page as well as on the subject as a whole.

I'll keep you posted as the situation warrants.

Cheers!
Old Jun 13, 2001 | 07:16 PM
  #207  
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hmmmm...

pony up for a class action suit? isnt that were we get $76.12 to get our cars painted and a $100 coupon toward a new maxima and the laywers get 7 million?
Old Jun 14, 2001 | 11:07 AM
  #208  
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FYI....

The registration count has barely gone up in the last few weeks. I hit 50+ on the Maximas and about 10+ on the Sentras quickly, but nothing major since then.
Old Jul 10, 2001 | 10:59 AM
  #209  
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Update

I'm having the dealer look at my paint on Thursday morning.

I called for a meeting with the Serv Mgr at Jeff Wyler Nissan in Cincinnati (eastgate) to look at the paint and he started with the "Well Nissan is very proud of their paint & I haven't heard of any problems blah blah blah". But then I mentioned this board and all of the compaints about paint and he bacame more agreeable to taking a look.

So for now we are meeting Thursday morning for him to review the paint and "take it up the ladder" if need be. I'll update the board when I know more.

Old Jul 10, 2001 | 11:06 AM
  #210  
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Re: Update

Originally posted by jopa
I'm having the dealer look at my paint on Thursday morning.

So for now we are meeting Thursday morning for him to review the paint and "take it up the ladder" if need be. I'll update the board when I know more.

Let me know how it goes. I got mine from Kings and was basically blown off. I would like to compare cars if possible as well. I look at every single Max in my area and they don't seem to have the same issues. I would like to rate to see how good or bad mine really is.
Old Jul 10, 2001 | 11:54 AM
  #211  
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Hello everyone, I am new to this board and I live in houston,Tx. I just recently purchased a 2001 A.E. MAXIMA I love the car and have had it for two weeks only and I have three chips on the paint already. And I will be damned if they will tell me that it was because of me following to close behind trucks. First off I try not to and second off to many people are complaining about this and we all paid enough money for our cars that the paint shouldn't be chipping off so easily. My Contour SVT didn't have chips on it till after one year of ownership and that was from a long road trip. Something has to be done I could have bought a 325i for the price I paid for my car. I'm steamed to hear and see so many complaints. This seriously bites.
Later
Old Jul 10, 2001 | 12:04 PM
  #212  
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Don't forget to

Originally posted by SVTTODAMAX
...Something has to be done I could have bought a 325i for the price I paid for my car. I'm steamed to hear and see so many complaints. This seriously bites.
Later
Register at NISSANPAINT.COM Its a way to help us all!
Old Jul 10, 2001 | 12:41 PM
  #213  
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I've had my max for about 4 months and noticed paint chips immediately, I bought it used and it had a few little chips but after about 2 weeks a noticed more on the front bumper, hood, and side mirrors, I'm going to register at Nissanpaint.com now and hopefully something can be done....
Old Jul 11, 2001 | 12:20 PM
  #214  
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Re: Same problem here

Originally posted by Maximam
I own a Super Black GLE which has an unbelievable amount of chips in just 5 months. The paint is very thin and not very resistant to anything. The paint job on my Ford Taurus is more quality, but that is the only thing on that Taurus that is more quality.

Mark
I've got a Sterling Mist and there's a ton of paint chips.. I think any large bug can hit the car and take some paint with it... I've got one or two on the roof of my car as well.. it's terribly irritating...

I got mine in Sept. of '99 so it's almost 2 years old...

Before this car I had a '91 Saab 900s. The paint on that thing was awesome..
Old Jul 11, 2001 | 07:35 PM
  #215  
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Re: Don't forget to

Originally posted by Colonel


Register at NISSANPAINT.COM Its a way to help us all!
Has anyone being able to register on that website?

I get the following message

FrontPage Error.

User: please report details to this site's webmaster.

Webmaster: please see the server's application event log for more details.
Old Jul 12, 2001 | 11:30 AM
  #216  
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Update

Well, I met with the dealer about the paint chip problem today. He basically said that it would be up to Nissan USA to decide so he called them.

Their reply, "We don't care if there's 1 chip or 1 million chips, we don't cover stone chips on cars", then they berated the service manager for even asking.

So there it is, 16 chips in 4500 miles, compared to my jeep with 4 chips in 20,000 miles and girlfriends honda with 3 chips in 18,000 miles.

I buy a car every two years and I'm afraid that this will be my first & last Nissan.

I'm just going to pay to paint the thing myself, and have them put on a few extra coats of paint & clear.

Good luck to the rest of you.
Old Jul 12, 2001 | 03:46 PM
  #217  
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Re: Re: Don't forget to

Originally posted by eortiz15


Has anyone being able to register on that website?

I get the following message

FrontPage Error.

User: please report details to this site's webmaster.

Webmaster: please see the server's application event log for more details.
try typing www.nissanpaint.com or www.maximapaint.com. For some reason, if I just type in nissanpaint.com or maximapaint.com, I get the same error. Gotta put the www prefix in there. Try that and let me know if it does NOT work. Thanks! srm
Old Jul 12, 2001 | 04:44 PM
  #218  
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Just imagine how sh*tty our resale/trade-in value is going to be with all these f*ckin paint chips!
Old Jul 12, 2001 | 07:28 PM
  #219  
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Re: Re: Re: Don't forget to

Originally posted by Maxmann


try typing www.nissanpaint.com or www.maximapaint.com. For some reason, if I just type in nissanpaint.com or maximapaint.com, I get the same error. Gotta put the www prefix in there. Try that and let me know if it does NOT work. Thanks! srm
I guess I did not explain myself very well. I get
that error *after* entering my data :-)
Old Jul 13, 2001 | 07:18 AM
  #220  
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Yeah I'm getting my front bumper repainted.. This body shop said they would do it for $200-$250. That includes repairing a deep scratch which my brother did while trying to park.. He just got his permit last month.. I really wasn't that mad since I had a lot of paint chips on it, and I wanted to get it repainted anyway.. Since he's paying for it, I'm cool.. That saves me some money, ha ha, Then after its painted I'm getting a bra...
Old Aug 25, 2001 | 02:19 PM
  #221  
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In case anyone is interested I did have SOME luck getting my super black GXE repainted by the dealer here on Long Island. He bought off on the fact that the paint on the rocker panels, lower doors,and rear door edge was being sandblasted off, and it's going in for respray next Tues. But, he didn't buy off on the hood or front bumper chips! So it was a partial victory. I have the Carflector waiting, as well as some small mudguards, and I'm thinking about the 3M clearmask. But I also think I will be ending up with a max that looks like a truck. Seriously thinking about selling!
Old Aug 25, 2001 | 02:27 PM
  #222  
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Which Dealership on Long Island?

??

GC

Originally posted by kel26
In case anyone is interested I did have SOME luck getting my super black GXE repainted by the dealer here on Long Island. He bought off on the fact that the paint on the rocker panels, lower doors,and rear door edge was being sandblasted off, and it's going in for respray next Tues. But, he didn't buy off on the hood or front bumper chips! So it was a partial victory. I have the Carflector waiting, as well as some small mudguards, and I'm thinking about the 3M clearmask. But I also think I will be ending up with a max that looks like a truck. Seriously thinking about selling!
Old Aug 25, 2001 | 04:31 PM
  #223  
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Re: Which Dealership on Long Island?

Originally posted by Cisco
??

GC

ATLANTIC AUTO MALL in West Islip. It only took them 5 months to make a decision.(Maybe the call to 1.800.nissan had something to do with it.)
Old Aug 25, 2001 | 06:23 PM
  #224  
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I also had luck getting the same parts as kel26 painted. I live in Nova Scotia and had the Eastern Canadian Rep look at my car. It took over a month to meet with him but it was worth it. His name is Gord Linkletter and is the fixed operations manager. I hope this helps someone else. Lets go get them!!
Old Aug 25, 2001 | 07:33 PM
  #225  
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error submitting

I am trying to register at nissanpaint.com and am getting this error when i click on the submit form button:

FrontPage Error.
User: please report details to this site's webmaster.


Webmaster: please see the server's application event log for more details.


HELP! I want to complain!
Old Aug 25, 2001 | 07:57 PM
  #226  
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Re: error submitting

Originally posted by Rob'sAE
I am trying to register at nissanpaint.com and am getting this error when i click on the submit form button:

FrontPage Error.
User: please report details to this site's webmaster.


Webmaster: please see the server's application event log for more details.


HELP! I want to complain!
It has been like that for a while. I guess no one here
knows the webmaster.
Old Aug 25, 2001 | 11:39 PM
  #227  
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I just wanted to rant...

I have a bunch of chips on my bumper and hood (side too), and a big'o crack on my windshield, and the car is about 3 months old with <3300 miles on it. Grr...
Old Aug 26, 2001 | 12:21 AM
  #228  
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Re: I just wanted to rant...

Originally posted by hawk
I have a bunch of chips on my bumper and hood (side too), and a big'o crack on my windshield, and the car is about 3 months old with <3300 miles on it. Grr...
Ouch...it's not as bad for me...I can see about 4 to 5 chips on the hood, 2 door scratches from irresponsible door openners, and a small pit on the windshield. This is after about 9000 miles of mostly highway driving.
Old Aug 26, 2001 | 05:22 PM
  #229  
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Re: Re: I just wanted to rant...

Originally posted by Green_2


Ouch...it's not as bad for me...I can see about 4 to 5 chips on the hood, 2 door scratches from irresponsible door openners, and a small pit on the windshield. This is after about 9000 miles of mostly highway driving.
Yeah, I am pretty sad my "new" car looks like crap already. Dang, and does anyone know how to get that nissanpaint site to work? I get the same error mentioned above. Thanks. =)
Old Aug 27, 2001 | 05:09 PM
  #230  
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Hey guys, I started this thread and subsequently supplied the material for the web site that Michael made operational. I have sent emails to him requesting an update on the registrants. I have not heard anything from him. This issue is getting moldy and I'd like for us to take some action quickly.

In the meantime, if you scroll up, maybe the preceeding page and go to the site via the links I embedded in a reply you should get there.

Thanks for your patience and support!

Scott
Old Aug 31, 2001 | 08:50 PM
  #231  
murillo
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Add me to the list

I know this is preaching to the choir, but in a nutshell here it is:

For over a year the 2000 Max has been leading a garaged, very low use existence while I continued to run my little 1994 Geo Prism into the ground.

The Max now has huge scratches on the now, once-replaced bumper, and countless chips on the doors. My Prism on the other hand, was involved in a moderate rear-ender and doesn't have a scratch on it. The Prism also sleeps outside in whatever Chicagoland weather arrives.

Long story short, I parked the just washed Max next to the just washed Prism the other day and the Prism's paint looks better up close! Damn Nissan, with all the good stuff about the engine, I didn't think to check the paint, I didn't think I had to! If I could do it over again, I would not buy the Maxima. In everything else, I love the Maxima but paint is as important as overall styling and performance. Who wants to ride around in a car that looks years older than it is?

Note to Nissan: Nissan, if you do nothing to improve this problem in the cars you have already sold, (note I did not say solve, I don't think you can) then I will never buy another Nissan car nor will anyone else who bothers to listen to me. This is not a threat, just honest customer feedback you didn't even have to pay to get.
Old Sep 1, 2001 | 06:35 AM
  #232  
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Paint

I have the 95 max and 2000 I30 and my paint looks fantastic!
I have been using Zaino from day one every month. Those who don't like the way their paint looks should try it.

Recently I stated using it on my wife's black 96 accord. All the scratches were gone after the first application!
I only use z-1 and z-2 on all my cars, and don't bother with the clay bar.

Try it, you will be impressed. You can only get it on line direct from the manufacture:http://www.zainobros.com/
Old Sep 1, 2001 | 02:41 PM
  #233  
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I regret my decision to buy a Maxima and I am currently looking to cut my losses on this car and find another. I do not normally trade or sell a car after 1 and 1/2 years but the paint chip problem on this car has driven me to this point. I had my last car (a '90 Integra) for 10 years and had hoped that I would do the same with this Max. In all of 10 years under similar driving conditions, I never once got a paint chip that went down to the primer. I like the engine and refinement of the Maxima but I can't see keeping it with this problem. I found that the paint on this car was so soft that there was a scratch left on the hood after I wiped a leaf off. A LEAF scratched the paint on this car. That is just damned pathetic.
Old Sep 1, 2001 | 05:19 PM
  #234  
chris4o1
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no paint chips.......yet

my car is 1 week old with 300 mi, no paint chips.. just a small scratch on the right mirror. and a scratch near the front license plate.. and a hell of a lotta water spots.. i need a car wash
Old Sep 3, 2001 | 10:12 AM
  #235  
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damn paint chips

Thanks for bringing this up. I bought my Y2K GXE brand new in August of 2000. First chips appeared before the first oil change. When I complained to the service advisor (Nationwide Nissan in Timonium, MD) he said it is a "normal wear and tear". Screw that! I've owned other cars, but when the drying cloth is causing the scratches on the paint, that's too much. To save my car's paint, I got an OEM full nose mask for $110. Now at 17K miles and 13 months old, I have more than a few chips, and several huge ones with rust coming through. Also, the area around the license plate, paint chiped off on the moldings, and the windshield is scratched by car's own wiper blades(?!) Not counting numerous "wear and tear" as a result of my handwashing.

Guys we gotta stand up to this. When test-drove my car, the salesperson said Nissan is using the revolutionary 7-step paint process...which may have influenced my buying decision...misleading advertising...do we have any lawyers or law school students here???? If there's a class action suit, my signature would be there.
Old Sep 7, 2001 | 11:11 AM
  #236  
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Re: working on getting some advice

Count me in too.. and I'm in Canada. I had so many chips pop up in the most incredibly least-likely-to-chip places! The side fender for example..

I owned 2 GM's before this and I baby this car when compared to how/where I drove the GMs : they had maybe 2-3 chips over a few years, where with the max I have a good dozen after just over a year!

Originally posted by Maxmann
Hey gang, I'm working on getting some advice about what to do to get this complaint organized and documented in a professional and impactful manner. Just KEEP THE COMMENTS COMING!

And those of you that are reading and not replying...are we to assume you do not have any concerns on this matter? If you do, Please comment. I have over 450 views of this post and about a 5% reply rate...I can't believe we're the only ones with this problem. The more numbers...the more likely Nissan will do something across the board for us.

Thanks, and appreciate the attention to this thread...this is terrific.

Scott
Old Sep 7, 2001 | 11:30 AM
  #237  
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How to drum up support

Next time you all park in a large lot, post a few stickies on other Maxes explaining the problem and include the URL to this forum. We need to get the word out to Max owners that don't know about Maxima.org or this issue. I have made a point to check out the chips on all the other Maxes I walk by and found there are some that look like they have been driven down gravel roads behind 18 wheelers all their lives.

P.S. Post that sticky *very lightly* on the car so you don't damage the paint or window.
Old Sep 8, 2001 | 12:08 PM
  #238  
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instead of a stickie...

that might upset people or just blow off. Just make a flyer and tuck it under the winshield wiper. Good idea.
Old Sep 8, 2001 | 12:41 PM
  #239  
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From: Owings Mills
Scott and others
I started my own tread called Gen 5 paint issue. After speaking with two local service advisors, I spoke to David Manzano @ Nissan Consumer Affairs 800-647-7261x3784. He said this is the first time anyone complained about this issues, and there're no recalls on the paint. In my case, he LM for my dealer's service dept to inspect my vehicle. It is going to be very hard to argue for us. They have lawyers and all. We have to prove beyond reasonable doubt that Nissan didn't use quality materials in cars, or that our damage is other than "reasonable wear and tear".

Then I called my lawyer. She said that she could take some pics and write a letter to Nissan but it'll cost me. On my own I could contact BBB, State's Atty's office. From what I see, the cost of me engaging into litigation exceeds the benefit I may get as a result. And whats up with whoever started nissanpaint.com gotta get his act straight and fix the site.
Old Sep 8, 2001 | 01:26 PM
  #240  
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NY lemon law info

I'm starting to work on a buyback thru the NY lemon law. It has a clause which states, in part,"if the problem substantially impairs the value of the car to the consumer,the manufacturer, at the consumers option must either refund the full purchase price, or offer comparable replacement car." So there's no doubt in my mind that this problem is affecting the value of the car. keep in mind this is if the dealer (or nissan rep) "refuses to make repairs".



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