What do I do now...:confused:
04-27-2001, 11:59 PM
#1
Senior Member
Thread Starter
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Join Date: Mar 2001
Location: So Cal. (951,909)
Posts: 1,257
I ordered a FSTB from a place in a Mall called Custom Images for a little less than what courtesy nissan sells it for. The guy said that it would be one week before it came. Shhhhh 
I called a week later and they say it's on back order and I keep calling or I stop by and same story. I would ask for my money back but they give store credit. No refunds. I paid with Visa and their policy is no Credit Card refunds. I went there last week and they said that it's on back order still 
Then the guy calls somebody to inquire about the order and confirms that it is on back order and tell me that if I pay $30 more that they can have one from some other manufacture and I can get it next week. I told him that I wasn't going to pay more money for a bar and the only reason I opted to buy one from there was because it was the lowest price I could find. I told him that I would call back but I didn't this week and I'm getting very impatient that it hasn't arrived. What would you guys do if this were you? Thanks in advance for your advice and opinions. You guys are the best. 
I called a week later and they say it's on back order and I keep calling or I stop by and same story. I would ask for my money back but they give store credit. No refunds. I paid with Visa and their policy is no Credit Card refunds. I went there last week and they said that it's on back order still Then the guy calls somebody to inquire about the order and confirms that it is on back order and tell me that if I pay $30 more that they can have one from some other manufacture and I can get it next week. I told him that I wasn't going to pay more money for a bar and the only reason I opted to buy one from there was because it was the lowest price I could find. I told him that I would call back but I didn't this week and I'm getting very impatient that it hasn't arrived. What would you guys do if this were you? Thanks in advance for your advice and opinions. You guys are the best.
04-28-2001, 12:37 AM
#2
Guest
Posts: n/a
Originally posted by Menacer
I ordered a FSTB from a place in a Mall called Custom Images for a little less than what courtesy nissan sells it for. The guy said that it would be one week before it came. Shhhhh I called a week later and they say it's on back order and I keep calling or I stop by and same story. I would ask for my money back but they give store credit. No refunds. I paid with Visa and their policy is no Credit Card refunds. I went there last week and they said that it's on back order still Then the guy calls somebody to inquire about the order and confirms that it is on back order and tell me that if I pay $30 more that they can have one from some other manufacture and I can get it next week. I told him that I wasn't going to pay more money for a bar and the only reason I opted to buy one from there was because it was the lowest price I could find. I told him that I would call back but I didn't this week and I'm getting very impatient that it hasn't arrived. What would you guys do if this were you? Thanks in advance for your advice and opinions. You guys are the best.
I ordered a FSTB from a place in a Mall called Custom Images for a little less than what courtesy nissan sells it for. The guy said that it would be one week before it came. Shhhhh
I called a week later and they say it's on back order and I keep calling or I stop by and same story. I would ask for my money back but they give store credit. No refunds. I paid with Visa and their policy is no Credit Card refunds. I went there last week and they said that it's on back order still Then the guy calls somebody to inquire about the order and confirms that it is on back order and tell me that if I pay $30 more that they can have one from some other manufacture and I can get it next week. I told him that I wasn't going to pay more money for a bar and the only reason I opted to buy one from there was because it was the lowest price I could find. I told him that I would call back but I didn't this week and I'm getting very impatient that it hasn't arrived. What would you guys do if this were you? Thanks in advance for your advice and opinions. You guys are the best.
The credit card company would help you settle the case worry-free!!!
Tim
04-28-2001, 03:16 AM
#4
Donating Maxima.org Member
Join Date: Sep 2000
Posts: 4,604
Originally posted by Menacer
I ordered a FSTB from a place in a Mall called Custom Images for a little less than what courtesy nissan sells it for. The guy said that it would be one week before it came. Shhhhh I called a week later and they say it's on back order and I keep calling or I stop by and same story. I would ask for my money back but they give store credit. No refunds. I paid with Visa and their policy is no Credit Card refunds. I went there last week and they said that it's on back order still Then the guy calls somebody to inquire about the order and confirms that it is on back order and tell me that if I pay $30 more that they can have one from some other manufacture and I can get it next week. I told him that I wasn't going to pay more money for a bar and the only reason I opted to buy one from there was because it was the lowest price I could find. I told him that I would call back but I didn't this week and I'm getting very impatient that it hasn't arrived. What would you guys do if this were you? Thanks in advance for your advice and opinions. You guys are the best.
I ordered a FSTB from a place in a Mall called Custom Images for a little less than what courtesy nissan sells it for. The guy said that it would be one week before it came. Shhhhh
I called a week later and they say it's on back order and I keep calling or I stop by and same story. I would ask for my money back but they give store credit. No refunds. I paid with Visa and their policy is no Credit Card refunds. I went there last week and they said that it's on back order still Then the guy calls somebody to inquire about the order and confirms that it is on back order and tell me that if I pay $30 more that they can have one from some other manufacture and I can get it next week. I told him that I wasn't going to pay more money for a bar and the only reason I opted to buy one from there was because it was the lowest price I could find. I told him that I would call back but I didn't this week and I'm getting very impatient that it hasn't arrived. What would you guys do if this were you? Thanks in advance for your advice and opinions. You guys are the best.
STORE CREDIT??????? You never even took delivery of the item!!! Talk to the manager. That's lame. I can understand store credit on a RETURN, but this isn't a return.
Be very nice, talk to the manager, say you and your friends do a lot of business in the car stuff, and you'll be back but this won't work for you. If you're cool you'll probably get a refund. If the manager still won't, nicely advise him your credit card company will refund it (save this for last) if he will not... then take it up with your credit card company.
04-28-2001, 10:23 AM
#5
Senior Member
Join Date: Aug 2000
Posts: 3,528
Originally posted by MaineI30
STORE CREDIT??????? You never even took delivery of the item!!! Talk to the manager. That's lame. I can understand store credit on a RETURN, but this isn't a return.
Be very nice, talk to the manager, say you and your friends do a lot of business in the car stuff, and you'll be back but this won't work for you. If you're cool you'll probably get a refund. If the manager still won't, nicely advise him your credit card company will refund it (save this for last) if he will not... then take it up with your credit card company.
STORE CREDIT??????? You never even took delivery of the item!!! Talk to the manager. That's lame. I can understand store credit on a RETURN, but this isn't a return.
Be very nice, talk to the manager, say you and your friends do a lot of business in the car stuff, and you'll be back but this won't work for you. If you're cool you'll probably get a refund. If the manager still won't, nicely advise him your credit card company will refund it (save this for last) if he will not... then take it up with your credit card company.
04-28-2001, 12:09 PM
#6
Originally posted by Menacer
I heard that I only have thirty days and it's been over a month now. I will call on Monday which is my day off. Thanks Tim
I heard that I only have thirty days and it's been over a month now. I will call on Monday which is my day off. Thanks Tim
