Some have said new car, some have said free services. What should I ask them for? Their already doing my 30K check-up for free. I was thinking a free extended powertrain warranty, maybe free scheduled maintenance until the powertrain warranty expires, or maybe fix everything that is wrong with my car even things that broke before I took it to them.

 

That choice sounds the best.

Plus ask them for free extended warranty and what not. They actually dropped your car?

 

Well, a free 30k checkup costs them next to nothing. I would ask them to buy back the car for what it was worth before they dropped it off the lift. Then, they give you a discount on a 2k1 model that would be equivalent to yours. Your claim to force them to buy it back is further reinforced by the fact that you have brought it to them several times to fix the same problem without any resolution. It was a lemon before the accident, now it is just a crushed lemon. I would not take the same car back if at all possible. Good luck in your dealings and keep us all posted

 

HOLY COW!!! they really dropped it? how bad? from how high?
i like UMD_maxse's idea. it seems the fairest cuz you can't really tell exactly what's happened to it if the fall was bad. i crashed my parents 560 SEL (super heavy)years ago. and it wasn't until half a year later that a chassis weld that was weakened in the accident busted loose.
unless it's just body damage, i'd want some type of replacement, especially since it sounds like you were having so much trouble with it to begin with. maybe with the 2k1 discounts you'll make out okay.

 

Exactly.

 

Get a lawyer. You should be entitled to at least a new car. I think that a lawyer could get you that and probably some money for a few mods. If they droped your car, they should go out of their way to make you happy.

Good luck

 

I guess you'll be one of the first 260hp 2k2 Maxima SE's in town......w/ the 6 speed. See if they bite before you get an attorney, no use sharing the pot unless necessary. Their insurance carrier would love contact from you in reference to the drop also......their goes their premiums.

 

That's insane bro! I can't believe they actually dropped the car. Dude, I would never take that car back. Do whatever it takes to get a new one. I'd say a lawyer would get all the work done faster. But NO WAY would I take it back. That's wouldn't even be a consideration. Good luck man! Hope it all works out for you

Matt

 

At this point my lawyer said it looks like I will be getting a new car. I am going to find out what the chances are that I can wait till October to get a new one, and if so get a 2k2 6-speed. If I can’t wait then I will trade-in the 2k1 in March on the 2k2.

The car was 3 feet in the air when it fell. It landed on the 2 right wheels then tipped onto the side. My biggest complaint is the if the sides of the wheels hit first then there will be something wrong with that stupid beam in back and something really wrong with the trans/diff up front.

Body panels being replaced are 3 new doors, roof, hood, bumper, quarter panel, and headlight.

I will keep you informed.

 

I didn't know it was that serious. They HAVE to get you a new car.

 

WTF?? How'd they manage to do this? Another dumb *** case compliments of Nissan Service

Good luck in your quest for that 2k2!!

 

daggum.. that's really bad. dude, it sucks you have to deal with that. i agree with kev, they have got to replace that thing, slapping on some new body panels doesn't sound like it's gonna cut it.
i hope you get the 2k2 bro. good luck.

 

You should take a moment an register the complaint with Nissan North America also. Your file (through vin number) will be notated in case the dealer decides to play games later. That way anything that breaks until you receive the new unit will be covered under warranty also.....even if you visit another Nissan dealer or on a vacation in another area.

 

Good idea....

 

How in the hell did they manage to drop a 3,000 pound Maxima? But nevertheless, everyone is correct. Make sure you get a lawyer and contact Nissan. Technically, the dealer can be sued for gross negligence and merely repairing body panels is not going to cut it. Also, make sure that they do not try to sell this car to someone else.
They will try to fix the car up and sell it off to some unsuspecting consumer and I really don't want to see someone get burned with something like that.

If I were in your position, I'd get the cash from Arlington and head to Woodfield or Kelly.

 

I'm sure they have insurance for this. Hit them hard.

Personally, I wouldn't want the car anymore. I'm a freak about stuff like that. Who knows what's damaged.

 

I would definately let Nissan know what is going on. I don't even know if I would be negotiating with anyone at that particular dealership! There should be a factory rep or some type of roaming supervisor for a couple of dealerships, so you should probably be dealing with that person.

If sounds like it kind of slid off the rack to one side. Is there any floorpan damage to the car?

Like many others, fixing that car would not be an idea that I would entertain. Forget about all the crap like warranty they will give you etc.. You don't want to have to bring it to the shop at all, its a newer car.

 

Hope everything works out smooth.

 

About all you will get if you sue them is the amount of money to fix whatever is damaged. You'd have to prove something is damaged and that they refused to fix it. You wouldn't get squat for what "might" be damaged if you have no proof.

I'd angle for the new car, of course. But, you might want to ask them to allow someone you hire to inspect the car BEFORE they start fixing it so that person could eventually give an opinion regarding the extent of the damage. Maybe that expert could say that x y z problems will likely result from the damage done.

 

I say screw them like they have been screwin us. File a report with the Better Business Bureau, notify your insurance company as well as theirs, call your local news channel and open a file on the dealer for complaints, and then maybe tell a newspaper. Calling Nissan NA won't do jack as we all know, so take matters in to your own hands. They will offer to replace/fix the car because it comes out of the dealers pocket rather than notify the insurance comapnies, which will increase their rates. Get 'em.

 

I second this. Document as much as possible before they start fixing. Take pictures. Have it inspected, etc. I would want a new car. Think about it, if you jumped your car 3 feet in the air that would void your warranty right? Its not like the General Lee or anything.

 

Hey! The General Lee never broke no matter what it jumped, barns, creeks, trees and what not. I know thats why punkdork said it though!

Seriously though have it inspected for sure before ANYBODY touches your car. I would have it done two separate independant places. More documentation for you makes a better case!

 

Great point! If you sneeze on your car, Nissan will try to void the warranty, but if they drop it from 3 feet from the air, they say.... "ohhhh, no problem. Let's put a little touch up paint on there."

 

First off lets be glad no one was hurt when your car fell off. I wouldn't want to be near a 3,000lb rolling car. Scary stuff.

Ok second thing, get a 36 roll of film and use up the entire roll of film on the car. This is great $8 worth of insurance.

Third thing, document document document. Write down everything that happened, time you dropped off the car, phone call's, peoples names etc. Documentation and pictures are what's going to help you out.

Fourth thing, figure out what you want? I'd go for a discount on a new car. Make sure you know what invoice is (www.edmunds.com) and figure out what they paid for the car. Check for dealer incentives etc...

Fifth thing. I'd hold off on the threats, right now they know what you have the ability's to do. You hold the cards. Lets see what they offer you. Once you call the "dogs" in they have to become defensive and that's really not what we want. Unless court sounds like fun to you.

Sixth thing, once you come to negotiations. Get them in writing. Words are useless, writing is what your after.

Good luck.

 

Take pictures. Let your attorney handle it. Your attorney should know the proper remedy for this situation. If it were my car, however, there's no way in the world I would take it back. You drop my car you own it. Your car was damaged by their own doing, not yours. Let them repair their own car. The remedy for your situation should be a lot greater.

 

Your car probably sustained axle and frame damage. I wouldn't blindly expect that an inspection will necessarily reveal it. Even if it did and the dealer offered to repair it, your car will never be fixed quite right. Ask for a new car.

 

What I'm saying is that the law only provides for damages that flow from the accident. Just like if you got hit by another car - all you get is what it cost to fix. You don't get a new car. So what he needs to do is get himself in a position where he can document the damages - and he wants those to be as high as possible. GET SOMEONE TO LOOK AT THE CAR BEFORE IT IS FIXED so he can get an opinion that the accident resulted in more damage than the dealership will claim. THAT will be your leverage.

If you work it right, it might be cheaper for the dealer to take your car, fix what they want and then sell it, while making you a deal on a newer car.

I'd hold off on the lawyer and document as fully as possible until you get to the point where Nissan tells you to take a walk - "we aren't giving you anything else." Lawyers are expensive and they aren't going to take this on a contingency fee basis. I'm betting that Nissan tells you, "look, we'll fix what we did and give you a little something for your trouble BUT we aren't giving you a 2002 6spd for free!"

Having said that, you have equity on your side and a dealer who might want to make you happy (um well it's nissan so maybe not)so use that to your advantage.

 

Also when you get pics, post them here so we could see

 

I went to the dealer today because the "service engine soon" light came on in my rental. The service rep. said their ins. company came out today and the est. is $7000 and thats just what they can see from walking around the car.

 

Did you talk to your lawyer after this "revelation?"

 

Thats some crazy ****! Don't settle for anything less then a new Max, good luck bro.

 

Get a new maxima urs has alot of miles on it anyways

 

Once the car is fixed , what will happen to trade-in value? I would bet that it will be on the history of the car at Nissan and services such as CarFax. Take your car to Carmax and get an appraisal(sp).then get the exact car (if possible) and have it appraised. I'd guess yours will be lower. I would want that difference . I know when I look at used vehicles I look for original paint or i won't buy it. 5 years from now it will be even easier to tell. Some person I used to work with sued to get more money from the insurance compay for his 540 after it was fixed because of this issue. He won! I think it was 7 or 12 k, then he was "whole" again as the insurance company must make you, probably not as much difference in cash but get a lawyer!

Mark
PS anybody need a room for Maxus? a bed and a hose is all I am offering but free

 

my dealer lowered my car soo fast and soo hard, both my front springs were unseated from the shocks...:P

 

I went to the dealer to try and get a bigger car since they gave me a Sentra, and of course they said no. So then I asked how many miles I could put on the car because I was going to be going to Florida this weekend, and guess what they told me. I cant leave the state with this car because of the dealer plates. So I told them to get me a car that I can leave the state with, because its not my fault or problem that they dropped my car off the lift. I told them if I didnt have a different car by Friday that they would be hearing from my lawyer.

Just keeping you informed.

 

Your Nissan Dealership

 

hahah, i bet they're sh1tting in their pants now

well, sorry to hear about your incident and i hope you get a brand spankin new car. i really wanna hear the end of this, i wanna know what they are gonna do for you...