Good dealer experience--Finally!
#1
Good dealer experience--Finally!
I live at Bay Area(SF). Today I sent my 2K SE to
Stanford Nissan for an oil change. I mentioned to the service manager that my car's steering wheel vibrates during highway speed braking. He said fine he would have a Tech to check it out. About 30 minutes later, he came back to me and told me that my front rotors are warped and need to be replaced. They are ordering the parts for me and it is covered under Warranty. I was like "Damn, this is too good to be true!" cause last time I went to Daland Nissan(another dealership nearby)
with the Rotor TSB, they first claimed that I need to pay for the rotors to be replaced, I then showed them the TSB, and they were like "never heard of it, we will check it out". Then after 6 hours they called me saying that my rotors are fine, the reason the steering wheel vibrated was because the ABS kicked in during braking and it was fine. What a BS!!!! I didn't want to waste time arguing with them. It was them who also refused to fix my Tranny slip problem.
At least now I find a good Nissan dealership.
Just want to share my experience. For those Maxima drivers around bay area, Stanford Nissan is worth to try if you are trying to fix your TSB work.
Stanford Nissan for an oil change. I mentioned to the service manager that my car's steering wheel vibrates during highway speed braking. He said fine he would have a Tech to check it out. About 30 minutes later, he came back to me and told me that my front rotors are warped and need to be replaced. They are ordering the parts for me and it is covered under Warranty. I was like "Damn, this is too good to be true!" cause last time I went to Daland Nissan(another dealership nearby)
with the Rotor TSB, they first claimed that I need to pay for the rotors to be replaced, I then showed them the TSB, and they were like "never heard of it, we will check it out". Then after 6 hours they called me saying that my rotors are fine, the reason the steering wheel vibrated was because the ABS kicked in during braking and it was fine. What a BS!!!! I didn't want to waste time arguing with them. It was them who also refused to fix my Tranny slip problem.
At least now I find a good Nissan dealership.
Just want to share my experience. For those Maxima drivers around bay area, Stanford Nissan is worth to try if you are trying to fix your TSB work.
#6
I guess I was just lucky then.
BTW, I saw your home page, your car looks really cool!
SO where did you get your Rotors and TCM fixed?
BTW, I saw your home page, your car looks really cool!
SO where did you get your Rotors and TCM fixed?
Originally posted by Y2KevSE
Bob is cool... just the service department.
They didn't fix my warped rotors and didn't fix my TCM... but my car "looks nice"
Bob is cool... just the service department.
They didn't fix my warped rotors and didn't fix my TCM... but my car "looks nice"
#7
Originally posted by xinl2KMaxAutoSE
I guess I was just lucky then.
BTW, I saw your home page, your car looks really cool!
SO where did you get your Rotors and TCM fixed?
I guess I was just lucky then.
BTW, I saw your home page, your car looks really cool!
SO where did you get your Rotors and TCM fixed?
Thanks for the compliment! How'd I get those fixed? I bought the TCM and went with a 300ZX brake conversion.
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