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Nissan and its dealers

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Old Dec 8, 2000 | 06:42 PM
  #1  
martinf's Avatar
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This web site is like no other I know. Great enthusiasm, and sincere complaints. Nissan and its dealers should be accepting the criticisms as pearls, in other words a wonderful opportunity to improve. Nissan and its dealers should be participating, not totally absent.
Martin
Old Dec 8, 2000 | 06:54 PM
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Y2KevSE's Avatar
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Originally posted by martinf
This web site is like no other I know. Great enthusiasm, and sincere complaints. Nissan and its dealers should be accepting the criticisms as pearls, in other words a wonderful opportunity to improve. Nissan and its dealers should be participating, not totally absent.
Martin
Yeah, too bad Nissan doesn't give a hoot about us. It's nice to see everyone give their opinions/advise because I wouldn't have accumulated this much knowledge if it wasn't for you guys. Thanks all!
Old Dec 8, 2000 | 07:04 PM
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Some try to...

When I talked to Dave Burnette from Southpoint Nissan (Austin, TX) the other day, he said that he tries to participate whenever he can. I know that many of you, including Paul, and myself have received a wealth of knowledge from him. Dave is known for his sincerity when dealing with customers, and maybe that has stemmed from posts such as these.
Old Dec 8, 2000 | 08:25 PM
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Just because

you don't see them here by name, don't discount the fact that they are probably here lurking around...when the 2 Nissan Field Engineers were out looking at my car a month ago...I slipped up and mentioned Maxima.org in one of my beefs...That sort of looked at each other like "Oh thats a new site...we've never heard of that one...wink, wink) Actually on of them was the Manager of Parts and Service for the New England region..Patrick Hoyles or Coyles..something like that. This is probably the largest gathering of Maxima owners on the net so I don't think Nissan NA doesn't know this site exists...
Old Dec 8, 2000 | 08:25 PM
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Hey MV & all- Thanks for the kind words, I do try to take care of the Nissan enthusiasts, I'm one myself! So many folks seem to have negative experiences with their dealerships, I'm proud to say that I work for an organization that actually gives a damn what the customer thinks, and one that rewards originality & gumption in it's employees. Hopefully, caring dealerships will rise to the top & multiply! Until then, keep the faith!
Regards, David Burnette, South Point Nissan
Old Dec 8, 2000 | 09:23 PM
  #6  
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So far my dealer, Rosenthal Nissan of Gaithersburg, Maryland, has been very good in the service department. I give them a B+. Sales department is wasy too aggressive. Give them a F. The parts department never gives me a discount and sometimes kind find parts, give them a C-. I keep my distance from sales, enjoy the service department and get my parts from South Point.
Old Dec 8, 2000 | 09:49 PM
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well, I am careful what I say...

Nissan of NA does read this. Not sure all of it, but they do check it. Jambo has some connections (I mean contacts) with Nissan NA. They know its here. They dont know how to react to it... I cant blame them.. its not like the lawyers would let them (PR) respond here. Albeit with help, I was put in contact with someone on the 2K engineering team from a post here. Shows that its a smaller world then we think.. and not as anonymous as we may think as well.

Personally, I think using your name and mod list *could* jeapordize your warranty should something catastrophic happen. Or bragging about your 1/4 mile times, then asking for a new tranny...

Old Dec 8, 2000 | 09:58 PM
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Re: well, I am careful what I say...

Originally posted by TimW
Personally, I think using your name and mod list *could* jeapordize your warranty should something catastrophic happen. Or bragging about your 1/4 mile times, then asking for a new tranny...
I totally agree with that statement.
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