I got a neg
Thread Starter
I tend to get a bit irritable
iTrader: (151)
Joined: Feb 2002
Posts: 17,672
From: Central Jersey
I got a neg
feedback that is...
Buahahahahahaha based on some REALLY funny ****, that a few people here know the story behind.
Any ways to summarize it was from...Elvito...yup the one that wanted DLS Iridiums and to run em off a Sony HU. I know you regs remember this.
Well his irritation began when I supposedly took too long to do his install, but as we all remeber, he changed his mind like most change their drawers about the HU. His original was then return to order the lower model.
Then I had to wait for him to get his door panels, which I did. He finally got em and called me about 6:30PM on a Tuesday and said, well Im gonna come up Thursday morn....Whoa way too short notice for a semi large job. I also told him to call me the following week and well get it done. He never did and claimed I was to call him...eh Ok maybe I did, but seriosly doubt it as alot people know I can easily get sidetracked and I inform everyone of that.
He then demands that I Refund All of his money. I graciously declined as it is my policy and always has been. Shared with 99% of independant retailers across the globe. I mean what am I, Best Buy? He of course disagrees and states that Everyone gives Cash Back refunds especially if unsed. Sorry 18yrs in the industry I have not seen One person, Ever.
So after relentlessly trying to convince me that refunds were normal he agreed to just have me ship him the products. BUT Not without DEMANDING and in a threatening manner that I "Better send it all Overnight for Saturday Delivery". Again declined but shipped it Monday.
I then told him that I could grant him a partial refund Just for the labor that he paid for. Apparently patience is not with him as he chose to wait no longer and decided to give me a negative rating, with a simple follow up of "Forget it then".
Just wanted to vent, as Im sure hell chime in with more BS. But in well over 4.5 Years Never once did I get a negative, so yes Im gonna air it out...
Buahahahahahaha based on some REALLY funny ****, that a few people here know the story behind.
Any ways to summarize it was from...Elvito...yup the one that wanted DLS Iridiums and to run em off a Sony HU. I know you regs remember this.
Well his irritation began when I supposedly took too long to do his install, but as we all remeber, he changed his mind like most change their drawers about the HU. His original was then return to order the lower model.
Then I had to wait for him to get his door panels, which I did. He finally got em and called me about 6:30PM on a Tuesday and said, well Im gonna come up Thursday morn....Whoa way too short notice for a semi large job. I also told him to call me the following week and well get it done. He never did and claimed I was to call him...eh Ok maybe I did, but seriosly doubt it as alot people know I can easily get sidetracked and I inform everyone of that.
He then demands that I Refund All of his money. I graciously declined as it is my policy and always has been. Shared with 99% of independant retailers across the globe. I mean what am I, Best Buy? He of course disagrees and states that Everyone gives Cash Back refunds especially if unsed. Sorry 18yrs in the industry I have not seen One person, Ever.
So after relentlessly trying to convince me that refunds were normal he agreed to just have me ship him the products. BUT Not without DEMANDING and in a threatening manner that I "Better send it all Overnight for Saturday Delivery". Again declined but shipped it Monday.
I then told him that I could grant him a partial refund Just for the labor that he paid for. Apparently patience is not with him as he chose to wait no longer and decided to give me a negative rating, with a simple follow up of "Forget it then".
Just wanted to vent, as Im sure hell chime in with more BS. But in well over 4.5 Years Never once did I get a negative, so yes Im gonna air it out...
If only 1% of your customers have complaints and the rest are very satisfied, I think thats pretty good. Nobody can doubt your knowledge in car audio, experience, and integrity. Very very very few other retailers that I know of actually have such a selection of actual good produsts avaliable (most have NONE) and at reasonable prices. Uhh I think you and I can both get testy at times, but I'd never and have never hesitated to recommend you and the stuff you sell.
I understand your need to vent when your pissed too....
I understand your need to vent when your pissed too....
Thread Starter
I tend to get a bit irritable
iTrader: (151)
Joined: Feb 2002
Posts: 17,672
From: Central Jersey
Originally Posted by deftpunk
You took the time to type all of this out but you didn't take the time to answer my PM?
I copied and resent my original reply from last night. Dunno why you didnt get it and please let me know if still didnt...
Thread Starter
I tend to get a bit irritable
iTrader: (151)
Joined: Feb 2002
Posts: 17,672
From: Central Jersey
Originally Posted by BBOYSTEVIE
If only 1% of your customers have complaints and the rest are very satisfied, I think thats pretty good. Nobody can doubt your knowledge in car audio, experience, and integrity. Very very very few other retailers that I know of actually have such a selection of actual good produsts avaliable (most have NONE) and at reasonable prices. Uhh I think you and I can both get testy at times, but I'd never and have never hesitated to recommend you and the stuff you sell.
I understand your need to vent when your pissed too....
I understand your need to vent when your pissed too....

I do my best to accomodate everyone and yes I wholeheartly admit to forgetting or missing some people on occassion.
Hey Don, got the message....don't know why I didn't get it last night. Thanks. You know I'm not trying to be a jerk....it's just been a couple months so I need to get it worked out. Thanks for replying.
Originally Posted by Pearl96Max
I copied and resent my original reply from last night. Dunno why you didnt get it and please let me know if still didnt...
Thread Starter
I tend to get a bit irritable
iTrader: (151)
Joined: Feb 2002
Posts: 17,672
From: Central Jersey
Originally Posted by djfrestyl
I enjoyed this transaction. It was fun. Too bad though, I was looking forward to helping with his install 

You Know I definately was, I Really wanted to get that in.
Some individuals just don't get it, try as you might to help them.......
The guys here know that you are a cool person to deal with. That undeserved negative does not change that. I look forward to doing more business with you in the future.

The guys here know that you are a cool person to deal with. That undeserved negative does not change that. I look forward to doing more business with you in the future.
Thread Starter
I tend to get a bit irritable
iTrader: (151)
Joined: Feb 2002
Posts: 17,672
From: Central Jersey
Originally Posted by TheBigDu
Hey Don, can you ship out that thing before you get another neg???




Thread Starter
I tend to get a bit irritable
iTrader: (151)
Joined: Feb 2002
Posts: 17,672
From: Central Jersey
Originally Posted by nismos14
I'm surprised me you or nilesh didn't call it. What a bafoon.
I knew some crap would be coming, just didnt expect that. I have not one blemish on ANY forum or Fleabay in over 5 years. And thats ALOT of people on alot of forums.
Thread Starter
I tend to get a bit irritable
iTrader: (151)
Joined: Feb 2002
Posts: 17,672
From: Central Jersey
Also forgot to mention I called him on his instant turnaround and he reluctantly admitted to it being on his part the change of faith.
I questioned him basically saying " I dont feel that youve been honest with me. You made a Huge deal about getting and having top of the line products even to the extent of poking other members,then all of a sudden you want money back. Not installed by me or anyone else. I think theres alot to your story that your not telling me."
He simply replied with " Yes your right, I ran into money issues and just need to have the cash back."
For this crap I get a neg?
Please note: This is not Verbatim.
I questioned him basically saying " I dont feel that youve been honest with me. You made a Huge deal about getting and having top of the line products even to the extent of poking other members,then all of a sudden you want money back. Not installed by me or anyone else. I think theres alot to your story that your not telling me."
He simply replied with " Yes your right, I ran into money issues and just need to have the cash back."
For this crap I get a neg?
Please note: This is not Verbatim.
I've found you very informative and knowledgable of your products, and I havn't even bought anything from you (YET!!). This sounds more like a big ol' scam to me. How can he blame you for forgetting something when you get God knows how many e-mails, PM's, calls, local business asking you a million questions.




