i know many of u guys have had problems with MobileTek but i have to say that I AM one happy customer!!!!! i sent my core in on Thursday and got it back today as promised by Don. he answered all my emails and was polite though i know i was a PITA at times for emailing a whole bunch. i have too say one thing though


THANK YOU DON!!!!!!

 

i know he went on a trip just recently which is why he was in a hurry to get my back to me. should be back this week.

 

Trip eh? Must make good money to pay for his trips... wish I was so lucky..

Dario, help the other members out and send Don an email asking him to look at the forum and respond to all these threads that say he sucks. He needs to be a little more pro-active I think..

 

ill try to help u all out. i sent him a couple of emails just thanking him but he hasnt responded yet. i know he mentioned going out of town for a couple of days. so ill wait until then to send him an email about the situation going on over here.

 

i dont want to start anything but i know he goes to 5thgenmaximas.com now that its back. i believe he and russ are in some joint ownership on the site.

best of luck to you and sorry all this is happening.

 

Did you really?




Did you phrase your issues straight up or did profanities/unkind words enter into your comments (understandable from your experience, but that does give legitimacy to having your post deleted......)?

 

oh man thats not good. if the statement is like Bill said then i can understand but if it was a civil statement than thats not good at all.

 

I looked at your post history there as well, and saw no track record of anything but good posts.

No, I just go out of my way to try and protect/shield the guys here who have their own businesses and are trying to get Maxima aftermarket products introduced. I don't want someone's character unnecessarily attacked from a bitter few. Clearly, while you have been animated in past discussions, I don't consider you in that same vein. I don't mind admitting that I believe the business people BEFORE members here, unless the evidence indicates otherwise. Here, it appears the evidence indicates otherwise.

You have a legitimate complaint, and your issuing it on that site which is partially owned by Don now and to have it "deleted" raises red flags in my book. Also, the lack of participation/explanation by Don here and his seeming desire to concentrate on another Maxima site only makes him appear more guilty, even if that isn't necessarily the case.

The whole situation stinks at this point.

 

I have seen all of the posts by ssiperko on this forum, and have been following this too see what happens.
I have also seen what ssiperko has wrote on www.5thgenmaximas.com, and nothing was written in bad taste by him
http://www.5thgenmaximas.com/vbb/sho...?threadid=1836

both of his responses have got deleted by Don i assume, and now the post is all the way at the bottom. Its getting quite pathetic by Don, by avoiding the whole situation.
ssiperko, you have gone about things the right way, and i wish you luck, i wont make a post on the 5thgen website, cause i can fairly correctly assume that it would be deleted in 10 minutes

quite sad don

 

Who says that I own the 5thgenmaximas.com site? I don't own that site, Russ does. I was going to "share" his server for another site, but it didn't pan out. I don't own that site, Russ does. I don't own that site, Russ does. Its amazing how much BS gets thrown around on this site.

 

My impression from the unsolicited e-mail I received from 5thgenmaximas.com alluded to your helping out financially. I got the impression that you were going to take a more proactive role behind the scenes. I apologize for my jumping to conclusions.

It's kind of unusual that it's the only inaccuracy in this whole fiasco that is pointed out here. I have to ASSume the rest of the account is factual.


Perhaps BS wouldn't be thrown around if ANY explanation was given for your actions, which have come under question and a lack of response/communication on your part only makes things appear worse than they probably are.

I don't know all the details because you choose not to give them. That's fine, that's your decision and right to do so.

Unfortunately, you have damaged your reputation here in my book and now my reputation will be tarnished as well because of my association and defense of your actions.

Hopefully I'll choose whom I defend better in the future.

The not giving someone an agreed upon refund in the same form that you received the funds loses me completely and is not akin to any business that I am aware of.

 

We do not comment on any of our customers details/issues/problems/personal information good/bad or both. Sorry, thats the way its always been.

Its always assumed that because this is a forum, everything is on-topic, and everyone has a right to everyone elses privacy. If someone feels the need to post their issues, thats their business. We will not post a customers issue publicly.

 

I would prefer you just edit your posts appropriately to show the time line and what was required on your part to get a refund or serivce. This whole fiasco will certainly allow people to make a choice with knowledge rather than being in the dark about what could happen.

 

Actually he did not post, but he had the comments made in his sig. Very negative remarks towards Don when it should have been kept private.

Like I explained to this guy, Don does this MobilTek on the side he has a REAL JOB. He takes the time to help other maxima owners as well, but his REAL job comes first.

Most of it falls on you not willing to deal with him correctly.

He travels alot and doesn't have much time anymore (why he is selling the 95 max) because he doesn't have time to take care of it anymore.

 

To bad that Don doesn't have access to delete posts. I am the only one and my other Moderators. Don just helps with the site, but doesn't have admin rights on my forum.

This guy had it in his SIG, I removed it and told him to deal with it privately. It just so happens Don DID contact him again yesterday I believe to help fix this issue with him. Remember you are hearing one side only, you are not hearing both. Don has been with the maxima club for a very LONG time, he will never screw anyone period. I trust him more than I trust this other guy.

 

Russ,


Have you read the entire account? If so, I'm lost as to how an order placed in April, with a refund agreed upon in 08/09/02, and yet still no refund as of 10/15/02 and an apparent unwillingness to refund someone in the manner that funds were received is considered one sided.

Remember, Don chose to make it one-sided, and your saying he won't screw anyone just isn't so. Keeping someone's money for 6 months IS screwing people, period.

There's no excuse. It takes 5 minutes to write a check and send it in the mail. Not doing so for 6 months for a service he was unable to provide is unacceptable.

[speculation]
With his Maximas being for sale, etc. MAJOR RED FLAGS are raised as to whether Don could write a check in my book. The lack of action and apparent willingness to bartyr another product but not give a cashier's check refund leaves one with no other recourse than to believe ssiperko's actual money was gone a long time ago......
[/speculation]


Your claim of ssiperko "not willing to deal with him correctly" is just laughable. What more do you want him to do? He sent nearly 100 e-mails to Don over several MONTHS, with virtually no replies. If you had actually studied the accounts before the knee-jerk reponses, I don't see how you could make such a statement.


Your defense of Don in this case is indefensible in my view.

ssiperko went to 5thgenmaximas.com hoping to seek recourse and help. You deleted his posts without much consideration, and that's fine as it is your site.

However, that action also stinks to high heaven, calls your character into question, and makes people wonder why that degree of protection is needed if a member truly does "never screw anyone".

 

Like I said, HE NEVER MADE A POST ON MY SITE. HE changed his SIG. I removed it FROM HIS SIG. That was all.

Again anotehr lie, because records show on the forum he never made any REAL POST.

 

Not according to ssiperko and Stillmatic, both of whom claim a post was made first, but was summarily deleted.

ssiperko can better clarify this, but from what I understand if he put the contents into his sig after his post was deleted and then you removed that from his sig, then that's understandable. That isn't appropriate.

However, since at least one witness here knows the thread in which ssiperko's complaint was registered, it becomes difficult to take "HE NEVER MADE A POST ON MY SITE" at face value.




My opinion is that it calls your character into question as well, NOT that it definitively makes you out to be an accomplice.

ANOTHER lie? What other lies have I told, Russ? And please, break it down to EXACTLY where I am lying, as I don't like deceiving people. If there is a mistake, I'm happy to admit it and correct such discrepancies.

 

Bill likes being

 

Don,

The below is great to hear, but some of us are still waiting to see what you are going to do about this refund situation, and for an explanation of why you are dragging your feet for so long.

Thanks..

 

http://www.5thgenmaximas.com/vbb/sho...?threadid=1850
looks like he made a post !!!

I saw what he wrote...

Russ ask Don why it takes 7 months for a refund.. get back too us, cause he mught not for another 3 months. You can trust him all you want, but consumers should be well aware of this, dont you think???? Just because you might be friends with him, does not mean that his business practises are quite shady, and that you cannot admit that

 

1. A false statement deliberately presented as being true; a falsehood.
2. Something meant to deceive or give a wrong impression.
3. To present false information with the intention of deceiving.
4. To convey a false image or impression: Appearances often lie.
5. To cause to be in a specific condition or affect in a specific way by telling falsehoods: You have lied yourself into trouble.

Now it looks to me based on the above post that a lie has taken place but by who? And who is defending who? Hum, makes one wonder who is the teller of truths.

l8tr -- SS

 

ssiperko, has Don got in contact with you yet, since replying to this thread yesterday???

 

Bill its about time you took a step back and realize about don.

 

i too have to apologize for commenting on the fact that don owns a part of 5thgen. i guess i was just under the impression that both Russ and Don owned it. so my fault and sorry for the mix up. hope everything clears out for you ssiperko.

again don and russ i apologize for that mishap

 

hmmm....this customer received a refund about 30 days ago. drag this

 

Cool! I wonder why he was still complaining on 10/15 if you refunded 30 days prior to 11/06 (my reading of your reply).

I guess some of those posts people make drag it along when you push the "send" button and take several weeks to get posted

 

I'm not sure I would imply so much pride in my post if the refund being granted took 6 months to issue.


And since when is doing the LEGAL thing something to openly take pride in?


It's something you should do as a matter of law, not as a chance to proclaim how wonderful you are because you conducted business like you should have in the first place without all the fan fare.

 

I don't think the refund came from JER, did it? What are the words "inbetween the lines" that you read that would imply this?

It makes me unconfortable to know that so many others live vicariously through me.

 

Well, I'll give it a shot for those who don't see it:



A) Good.
B) 30 days ago does not coincide with the timing of ssiperko's post, but maybe you don't exactly remember when it took place.



Lots of things can be inferred from this.

A) [3 year old]NYAH NYAH NYAH NYAH NYAH NYAH[/3 year old]
B) UP YOURS, MAN! SEE! SEE! I GAVE A REFUND JUST LIKE I PROMISED! WHO CARES IF IT WASN'T PROMPTLY GIVEN AND I WAITED FOR MONTHS TO DO WHAT I AM OBLIGATED TO AS A BUSINESS.
C) Elitism: I can screw customers because I offer a service not immediately available and a business not easily controlled by a legal authority becuause of its lack of organization.

I vote for all 3. Again, it's my opinion, but I have links and statements to back up my contentions.


It bothers me the way people respond to customer issues, given the amount of time, e-mail, publicity, and effort that needed to occur over a whopping 450 bucks.

And with a whole half dozen or so posts from you on the whole matter, none of which attempted to address the customer issues or tell your perspective on why things occurred the way they did. Most responses seemed bitter in nature and deflected blame.

There's a clear pattern of behavior to what you did and did not respond to. It's available for all to see and make their own conclusion and choose whether to do business with you in the future.

 

Good guesses! But I think you're right, noone else see's this...

Although, the "drag this" comment I was more or less thinking "mind you own business...", but you were close.

And "...It makes me uncomfortable to know that so many others live vicariously through me..." is referring to YOU, not a customer.

I have to do something productive, when I get back, could you please give yourself something else to talk about?

 

Don,

I assume you are just going to continue to ignore my emails?

Aaron
adogg18@yahoo.com

 

Why not? He ignored mine for a year.

Save your e-mails. Down the line he'll lie on you and say it was YOUR fault. Kinda like he did me. heh

 

 

WTF is that for?

 

Because some people know the truth about what happened .

Don doesn't lie to customers, customers are the oens that like playing games and trying to screw Don instead of going by the agreement he has.

Btw, Don does this on the side, he has a life and a real job. He often doesn't get back to me either since he is out of town alot.

I have known him since 1996...he is a good guy.

 

I'm sure Don might be a good guy. But, he's a pain to do business with. I have been dealing with him for 2 and a half months now and it's been full of headaches. I will be posting a full review with nonbiased information within the next week.

 

Personally, you shouldn't post ****. Because customer information is private, and so should your business relations.

No, I think you and many others expect to much out of him when he is just doing this as a favor to the max community.

 

I believe this forum is called "Dealership and Shop Experiences". I am enlightening the community on how Don has conducted business with me in the past 2.5 months.

 

I have always had a great customer service experience when dealing with mobiletek, don has always been very helpful even when I had problems removing my VB (sold 4th gen). My emails have even been answered in a timely manner. Thanks for your services don.

1 happy customer.