i don't believe this....another nissan dealer story
#1
i don't believe this....another nissan dealer story
if you guys remember, I posted last week that after I got my car back from the dealer I noticed my side markers weren't working. I know they were working before I went to the dealer that day, b/c I was looking at it earlier.
I got the car back today, and the tech told me the light bulbs in there were missing. I WAS SO "F*CKING" ****ED. I "THINK" someone at Nissan dealer actually stole my light bulbs.
B/C:
1. my side markers was working before I took it in
2. If someone stole my light bulbs while I was outside, than I don't think anyone would take the time to take out the light bulb, put the light bulb connector back into the side markers and put the side markers back. B/c it would just take too much time ( both sides of my sidemakers light bulbs were stolen)
maybe I'm not right...maybe I'm right. Who knows....but I'm pretty sure it wasn't stolen outside, b/c they wouldn't take the time to put it back.
btw, the whole time, service rep was telling me my light bulbs was bad, but took the tech 1 1/2 hrs to found out the problem.(this was on the phone before I went to dealer). After I got there, I went to find the technician, he told me light bulbs was not there, its not b/c they were bad. I was able to get the labor from $135 down to $45.00, b/c I aruged with him that it doesn't take 1 1/2 hrs to figure out light bulb were missing.
Another thing (sorry this is long), they couldn't duplicate the problem on why my car wouldn't start.....its working fine now
I got the car back today, and the tech told me the light bulbs in there were missing. I WAS SO "F*CKING" ****ED. I "THINK" someone at Nissan dealer actually stole my light bulbs.
B/C:
1. my side markers was working before I took it in
2. If someone stole my light bulbs while I was outside, than I don't think anyone would take the time to take out the light bulb, put the light bulb connector back into the side markers and put the side markers back. B/c it would just take too much time ( both sides of my sidemakers light bulbs were stolen)
maybe I'm not right...maybe I'm right. Who knows....but I'm pretty sure it wasn't stolen outside, b/c they wouldn't take the time to put it back.
btw, the whole time, service rep was telling me my light bulbs was bad, but took the tech 1 1/2 hrs to found out the problem.(this was on the phone before I went to dealer). After I got there, I went to find the technician, he told me light bulbs was not there, its not b/c they were bad. I was able to get the labor from $135 down to $45.00, b/c I aruged with him that it doesn't take 1 1/2 hrs to figure out light bulb were missing.
Another thing (sorry this is long), they couldn't duplicate the problem on why my car wouldn't start.....its working fine now
#2
makes ya not ever to buy another Nissan huh
when I go to the Lexus dealer.. it makes me wana buy another Lexus... even when I dont like most of the ones out
when i go to a Nissan dealer.. it makes me not wana buy the cars I like
dude thats some shiet about figuring the bulb was missing they are so scandalous
when I go to the Lexus dealer.. it makes me wana buy another Lexus... even when I dont like most of the ones out
when i go to a Nissan dealer.. it makes me not wana buy the cars I like
dude thats some shiet about figuring the bulb was missing they are so scandalous
#3
this is a little background story...if you can't understand what i'm talking about
http://forums.maxima.org/showthread....hreadid=157979
http://forums.maxima.org/showthread....hreadid=157979
#4
Thats BS. Approach the technician and ask for your bulbs back. THreaten with a better business report, talk to the service manager, please don't let it go, thats messed up. My starter was bad (the car didn't start, I thought it was the battery but my load was fine, the next time it wouldn't start I tapped the starter with a screw driver and it started right up, a little tip for those who need to diagnose a bad starter.) While at the dealer this redneck mechanic tells me I need new brakes (just the pads are over 200 an axle) he said the back ones where really bad and the front had about 25% left, he also said I needed new belts which were 112.00. The starter was covered under warranty or I would have switched it out myself, as for the brakes they were pushing me to get them and said that if I damaged the rotors I would be looking at an expensive job (which is true but over 200 an axle for pads isn't expensive?) I told them they were f_cked up if they thought I was going to pay that much for pads, I'll go get kevlar pads for the kind of money their talking about. Anyway I got home and jacked the car up to look at the brakes. The front has about 80% left, and the back has about 70%. Just to make sure I took it to a local shop I have had a great relationship with and just asked them to check my brakes. They said the exact same thing, it would take more than 100,000 miles to wear out the brakes I have. The Nissan Dealer Service Manager will be getting a loud letter from me, and I will confront the p_ssy who tried to screw me out of over 400.00, that guy was just plain dumb for trying to pull that crap, I only hope he tries to give me lip about it, we'll be doing the three legged hop to the hospital, (me with one foot up his @ss to get it removed.)
Now I have to find a new Nissan dealership to get my warranty work done.
Now I have to find a new Nissan dealership to get my warranty work done.
#5
As I'm still devoid of tools, I've taken my car to the local Infiniti dealership here twice now. Funny, the guy was like "Can I ask why you're coming here?" "Wasn't happy with Stan Olsen Nissan's service". "Yea, we get a lot of those." Though I wasn't too impressed by his "I don't believe in synthetic oil" quips.
It's too bad I messed up and missed an appointment with them the last time and never rescheduled - he's probably got me on the blacklist
The nissan dealership quoted above managed to somehow install a "new set of OEM rear shocks" wrong when I bought the car. Or just used shoddy eq....seeing as how they were able to replace them right away, then once I brought it back in 3 days later, they had to wait a week for a new set . They double as a Hyandui dealership, they were prolly so intent on getting it on the month's commission (rushed me to buy on the 31st) that they stuck a pair of Accent shocks in or something. This is the same dealership that refused to let me test drive an 02 Spec V because they were "such rare cars". That was it for me.
It's too bad I messed up and missed an appointment with them the last time and never rescheduled - he's probably got me on the blacklist
The nissan dealership quoted above managed to somehow install a "new set of OEM rear shocks" wrong when I bought the car. Or just used shoddy eq....seeing as how they were able to replace them right away, then once I brought it back in 3 days later, they had to wait a week for a new set . They double as a Hyandui dealership, they were prolly so intent on getting it on the month's commission (rushed me to buy on the 31st) that they stuck a pair of Accent shocks in or something. This is the same dealership that refused to let me test drive an 02 Spec V because they were "such rare cars". That was it for me.
#6
Originally posted by blizz20oma
As I'm still devoid of tools, I've taken my car to the local Infiniti dealership here twice now. Funny, the guy was like "Can I ask why you're coming here?" "Wasn't happy with Stan Olsen Nissan's service". "Yea, we get a lot of those."
As I'm still devoid of tools, I've taken my car to the local Infiniti dealership here twice now. Funny, the guy was like "Can I ask why you're coming here?" "Wasn't happy with Stan Olsen Nissan's service". "Yea, we get a lot of those."
#7
Originally posted by carnal_c30
makes ya not ever to buy another Nissan huh
when I go to the Lexus dealer.. it makes me wana buy another Lexus... even when I dont like most of the ones out
when i go to a Nissan dealer.. it makes me not wana buy the cars I like
dude thats some shiet about figuring the bulb was missing they are so scandalous
makes ya not ever to buy another Nissan huh
when I go to the Lexus dealer.. it makes me wana buy another Lexus... even when I dont like most of the ones out
when i go to a Nissan dealer.. it makes me not wana buy the cars I like
dude thats some shiet about figuring the bulb was missing they are so scandalous
#8
Join the nissan = customer disatisfaction club! Figures why nissan continues to rank at the bottom of the list in customer satisfaction with sales and leasing. I've love to see what their ranking is for service, parts, etc. I refuse to buy anything from my local dealer anymore. Ever since we got into a huge fight over a $20 part, I wound up winning anyway after I got my credit card company involved. I even know former people who worked there before who even admit they treat their customers like crap. Infact nissan sucks altogether, never again will I buy such a pi$$ poorly made car again!
#9
Actually Nissan is NOT on the bottom of the customer service satisfaction according to JD powers I believe. But I do have to say some Nissan techs and service managers are morons. They try to prey on consumer ignorance and get ripped a new one when they try that shat on knowledgable people
#10
Originally posted by Jeff92se
Actually Nissan is NOT on the bottom of the customer service satisfaction according to JD powers I believe. But I do have to say some Nissan techs and service managers are morons. They try to prey on consumer ignorance and get ripped a new one when they try that shat on knowledgable people
Actually Nissan is NOT on the bottom of the customer service satisfaction according to JD powers I believe. But I do have to say some Nissan techs and service managers are morons. They try to prey on consumer ignorance and get ripped a new one when they try that shat on knowledgable people
#12
Originally posted by BioMaxDDS
does anybody agree me with that Nissan dealer (tech probably) was the one that stole my light bulbs?
does anybody agree me with that Nissan dealer (tech probably) was the one that stole my light bulbs?
#13
I dunno how many times I have to say it, but it's not just Nissan dealerships that suck. Pretty much ALL dealerships suck. Back when my mom had an Acura Vigor...the dealership left food and napkins in her engine bay...among other stories.
#15
Originally posted by redmaxpa007
i only do to the dealer for keys and gaskets... and or the techs to drool over my car..
i only do to the dealer for keys and gaskets... and or the techs to drool over my car..
#16
I love my dealership....
Originally posted by Lime
I dunno how many times I have to say it, but it's not just Nissan dealerships that suck. Pretty much ALL dealerships suck. Back when my mom had an Acura Vigor...the dealership left food and napkins in her engine bay...among other stories.
I dunno how many times I have to say it, but it's not just Nissan dealerships that suck. Pretty much ALL dealerships suck. Back when my mom had an Acura Vigor...the dealership left food and napkins in her engine bay...among other stories.
#17
Re: I love my dealership....
Originally posted by 2003MaximaSE_TE
Never had a problem with them except my sales guy debated me on if my tweaters were covered for three years, I was right they are. My BOSE sub cut out once in a while and they said they could not duplicate it but they bought me a new one anyways. But, again my Nissan dealer is a Nissan First dealer.
Never had a problem with them except my sales guy debated me on if my tweaters were covered for three years, I was right they are. My BOSE sub cut out once in a while and they said they could not duplicate it but they bought me a new one anyways. But, again my Nissan dealer is a Nissan First dealer.
Brian
#18
I gotta say when i take my car to Jerry Rome Nissan here in MA, they always treat me good, never had to deal with getting ripped off... hell they looked at my girlfriends nissan for free to check if the shop that did her clutch f'ed up and gave her a written report of the problem. They are on the ORG and sell discounted parts too. I cant say one bad thing about them. Ive heard my share of horror stories though.
#19
Originally posted by Krash513
I gotta say when i take my car to Jerry Rome Nissan here in MA, they always treat me good, never had to deal with getting ripped off... hell they looked at my girlfriends nissan for free to check if the shop that did her clutch f'ed up and gave her a written report of the problem. They are on the ORG and sell discounted parts too. I cant say one bad thing about them. Ive heard my share of horror stories though.
I gotta say when i take my car to Jerry Rome Nissan here in MA, they always treat me good, never had to deal with getting ripped off... hell they looked at my girlfriends nissan for free to check if the shop that did her clutch f'ed up and gave her a written report of the problem. They are on the ORG and sell discounted parts too. I cant say one bad thing about them. Ive heard my share of horror stories though.
#21
was this by any chance at the Gwinnett Place Nissan......If it was dont ever go there those guys are *** holes they will look at your car and if it looks modded they will find something wrong with it...to get some money out of u it has happed to my friend in his MAX and me 1 time......so i say **** those guys. Sorry to here about what happend to u.
#23
Originally posted by BioMaxDDS
yup Gwinnett Place Nissan
yup Gwinnett Place Nissan
I wouldn't spit on that place if it was on fire.
#24
maximas are nice cars, but i've had bad experiences with nissan.
It makes me not want to buy another nissan ever.
I wrote nissan a letter about how dissapointed i was with nissan service and i don't think they cared because i never got a reponse.
f-them.
It makes me not want to buy another nissan ever.
I wrote nissan a letter about how dissapointed i was with nissan service and i don't think they cared because i never got a reponse.
f-them.
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bk2k3max
7th Generation Maxima (2009-2015)
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09-17-2015 09:39 PM