Dealership and Vendor Experiences Let other Maxima owners, or potential Maxima owners, which dealerships and shops you've had good or bad luck with.

anyone order from southwestautoworks?

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Old Jul 30, 2004 | 10:00 PM
  #1  
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anyone order from southwestautoworks?

i ordered a strut bar from them on the 15th of this month...and still havent recieved it....they didnt send me a email..but they charged my card...i havent had a chance to call them cuz of their hrs and my sched...but im gonnna on monday...anyone ever order from them and it take so long????or did i get screwed here
Old Jul 30, 2004 | 10:21 PM
  #2  
scopium
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no they are legit.. .. where do u live?

they have done business with the org for a really long time.. and they support us.. so dont worry bout it
Old Jul 30, 2004 | 10:24 PM
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no never had a problem with SWA, i would recommend them to anyone

just call them and see whats going on.....i bet they will be glad to help you out
-J
Old Jul 30, 2004 | 10:33 PM
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They are awesome, but when I ordered my stillen rear lip they forgot to send it out. I waited for 2 weeks..... called...... and they had it out the next day. It should only take 10 at the most to receive it.
Old Jul 30, 2004 | 10:34 PM
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I've had no problems at all with SWA. I ordered my RSB from them. Service and shipping was top notch.
Old Jul 30, 2004 | 10:35 PM
  #6  
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Yeah, they're stand up guys. As it's been posted above call them and it will get straightened out, fast.
Old Jul 30, 2004 | 10:36 PM
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Steve at SWA is awesome. everything i ordered from him was legit.
Old Jul 30, 2004 | 10:37 PM
  #8  
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I ordered almost everything from them.

Great buisness, and steves real cool. It's nice to know you do buisness with people that are real into the car, just like you. He can give you suggestions, and was real helpful when i was having problems with paypal and stuff.
Old Jul 31, 2004 | 10:02 AM
  #9  
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Yes, they are very reputable on .org
Old Jul 31, 2004 | 11:09 AM
  #10  
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Originally Posted by joeyd
i ordered a strut bar from them on the 15th of this month...and still havent recieved it....they didnt send me a email..but they charged my card...i havent had a chance to call them cuz of their hrs and my sched...but im gonnna on monday...anyone ever order from them and it take so long????or did i get screwed here
I agree, from what I've heard from everyone and on other threads. They're a good company.

And I wouldn't complain too much. Only 15 days, and no email and a charge.

I ordered a clutch kit from Nopi back in Feb. They screwed up so bad, that the one I wanted wasn't even for my car. And sent 3 more the same way. I kept calling them and emailing, getting the same response.

"The company is sending us one, and as soon as we get it. It'll be shipped to you."

And I only waited because my friend put one in his toyota, and it works great.

And finaly at the beginning of June, come to find out, the company doesn't make my clutch anymore. So I had to order something else, and that didn't arrive till last week. That's 5 months!

And meanwhile I've been waiting to replace my axles, because I'm getting a deal to have some work all done at once. I'm only being charged for the clutch install. And I'm having the rear main replaced and the axles.
Old Aug 1, 2004 | 10:57 AM
  #11  
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SWA has really good service. They got me my parts as soon as they could.
Old Aug 1, 2004 | 12:57 PM
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was part of a group deal with swa for the still rsb/fstb/rstb and i recieved only the rsw because stillen had problems with their cnc machine. waited about a month and called steve to see whats up, and he told me that dhl had left the package on my door step. i told him that i hadnt recieved it. and he sent a replacement out to me the next day. they are really excellent in customer service. and i would recommended them to anyone. THANKS SWA!
Old Aug 1, 2004 | 04:52 PM
  #13  
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From: S O C A L
Originally Posted by joeyd
i ordered a strut bar from them on the 15th of this month...and still havent recieved it....they didnt send me a email..but they charged my card...i havent had a chance to call them cuz of their hrs and my sched...but im gonnna on monday...anyone ever order from them and it take so long????or did i get screwed here
Exactly what happened to me...I ordered a stillen lip from them around the same time and hadnt gotten any confirmation email or anything. I emaild them and they sent me the confirmation but they still havent shipped my lip
Old Aug 2, 2004 | 06:23 PM
  #14  
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ordered a rim, got invoice-wrong color, called to correct, two days later my card was doulble charged, called to correct. 15 days later- no rim. called and was told it would be shipped the next day, following week no rim, called and was told it would be shipped the next day. called and was told it wasnt in stock and they had to get from the manufacturer, this song and dance went on a couple of more times, finaly almost 2 months later i got the rim - wrong color, but that was the manufactureres fault.

The customer sevice was alright, they told me what they knew, though most of the time it was incorrect
Old Aug 6, 2004 | 05:16 PM
  #15  
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do they normally send an email invoice after you order? i ordered a cattman exhaust last night and have not recieved any sort of confirmation email from them.
Old Aug 22, 2004 | 12:21 AM
  #16  
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I am bout to order a Stillen RSB, whats the deal with that , let me know
Old Aug 22, 2004 | 02:06 AM
  #17  
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Originally Posted by SKYRockerr
I am bout to order a Stillen RSB, whats the deal with that , let me know
SKYRockerr yeah I got the same one from them, Always great service. A+ in my chart.
Old Aug 23, 2004 | 09:11 PM
  #18  
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ordered upgraded wiring harness from them about 2 years ago...quick delivery.


ordered diamond cuts....next day delivery to east coast.


good stuff
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