anyone order from southwestautoworks?
anyone order from southwestautoworks?
i ordered a strut bar from them on the 15th of this month...and still havent recieved it....they didnt send me a email..but they charged my card...i havent had a chance to call them cuz of their hrs and my sched...but im gonnna on monday...anyone ever order from them and it take so long????or did i get screwed here
They are awesome, but when I ordered my stillen rear lip they forgot to send it out. I waited for 2 weeks..... called...... and they had it out the next day. It should only take 10 at the most to receive it.
I ordered almost everything from them.
Great buisness, and steves real cool. It's nice to know you do buisness with people that are real into the car, just like you. He can give you suggestions, and was real helpful when i was having problems with paypal and stuff.
Great buisness, and steves real cool. It's nice to know you do buisness with people that are real into the car, just like you. He can give you suggestions, and was real helpful when i was having problems with paypal and stuff.
Originally Posted by joeyd
i ordered a strut bar from them on the 15th of this month...and still havent recieved it....they didnt send me a email..but they charged my card...i havent had a chance to call them cuz of their hrs and my sched...but im gonnna on monday...anyone ever order from them and it take so long????or did i get screwed here
And I wouldn't complain too much. Only 15 days, and no email and a charge.
I ordered a clutch kit from Nopi back in Feb. They screwed up so bad, that the one I wanted wasn't even for my car. And sent 3 more the same way. I kept calling them and emailing, getting the same response.
"The company is sending us one, and as soon as we get it. It'll be shipped to you."
And I only waited because my friend put one in his toyota, and it works great.
And finaly at the beginning of June, come to find out, the company doesn't make my clutch anymore. So I had to order something else, and that didn't arrive till last week. That's 5 months!
And meanwhile I've been waiting to replace my axles, because I'm getting a deal to have some work all done at once. I'm only being charged for the clutch install. And I'm having the rear main replaced and the axles.
was part of a group deal with swa for the still rsb/fstb/rstb and i recieved only the rsw because stillen had problems with their cnc machine. waited about a month and called steve to see whats up, and he told me that dhl had left the package on my door step. i told him that i hadnt recieved it. and he sent a replacement out to me the next day. they are really excellent in customer service. and i would recommended them to anyone. THANKS SWA!
Originally Posted by joeyd
i ordered a strut bar from them on the 15th of this month...and still havent recieved it....they didnt send me a email..but they charged my card...i havent had a chance to call them cuz of their hrs and my sched...but im gonnna on monday...anyone ever order from them and it take so long????or did i get screwed here
ordered a rim, got invoice-wrong color, called to correct, two days later my card was doulble charged, called to correct. 15 days later- no rim. called and was told it would be shipped the next day, following week no rim, called and was told it would be shipped the next day. called and was told it wasnt in stock and they had to get from the manufacturer, this song and dance went on a couple of more times, finaly almost 2 months later i got the rim - wrong color, but that was the manufactureres fault.
The customer sevice was alright, they told me what they knew, though most of the time it was incorrect
The customer sevice was alright, they told me what they knew, though most of the time it was incorrect
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