Dealership and Vendor Experiences Let other Maxima owners, or potential Maxima owners, which dealerships and shops you've had good or bad luck with.

Anyone use Haldeman Nissan in Hamilton, NJ?

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Old Apr 13, 2001 | 09:34 PM
  #1  
Scooter's Avatar
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Joined: Mar 2001
Posts: 62
They are the nearest dealership to me - I didn't
buy my car there (too pricey), but they would
be convenient.

Any experiences?
Old May 7, 2001 | 07:40 AM
  #2  
kejace's Avatar
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Joined: May 2001
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Bad Experience at Haldeman

Originally posted by Scooter
They are the nearest dealership to me - I didn't
buy my car there (too pricey), but they would
be convenient.

Any experiences?
I purchased my 90 SE new in Flemington, but I now work and live in the Hamilton area. I started using Haldeman for work, as I wanted my maintenacne done by a dealer cuz I had the extended warranty. They did a few tune ups without any problems, then they jammed me.

I had the famous "broken exhaust stud" problem that plagues 3rd Gen Maximas, and they quoted me $800 to fix. I reluctantly agreed, but they charged me $1200!!! I fought and fought with the service manager (the actual guy who quoted me the price) and they knocked of about $100 after a month of wrangling. I went all the way to Nissan corporate with this one.
Furthermore, at the same visit they did the timing belt, and they never tightened the pulley. A few days later, I nailed the gas, and the belt jumped. Result: my valves met my pistons. New valve train was installed at Haldeman cost, I had a loaner for a week. Then they tried to charge me for the loaner.

So, I do not like Haldeman. I now only use them for parts, as there is a shortage of Nissan dealers in the Trenton area.

I get my work done at Suburban Wrench in Pennington (Honda specialists, but they have done my Nisan fine.)

Sorry for rambling.
Old May 7, 2001 | 05:23 PM
  #3  
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Joined: Mar 2001
Posts: 62
Re: Bad Experience at Haldeman

Hey, don't apologize for rambling - it's good
to know. This is the kind of stuff I hate to
hear about, buy it's better to find out up
front. It's very telling about the "character"
of the organization when it comes to stuff like
that. I always explictly state the max I will
authorize before I require a phone call. $400
over on a $800 repair estimate should have
been a phone call to you.

I bought my Max at Windsor Nissan, so I'll
try them out for awhile. There's another
post in here that says they are pretty
decent.

Thanks for the data point & sorry to hear
about your experience.

I used to take my Civic to Suburban Wrench
in Pennington. It was an inconvenient drive,
but I really liked the mechanics up there.
I sold them my car instead of trading it in
when I bought my wife's Accord wagon.
Old May 8, 2001 | 08:48 AM
  #4  
kejace's Avatar
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Joined: May 2001
Posts: 7
Re: Re: Bad Experience at Haldeman

Small world - I just bought my wife an Accord Wagon.

I should add that the parts department at Haldeman is pretty good. They have a young guy named John there that is pretty sharp and willing to go the extra mile. He has given me some decent advice on doing my own repairs; he will come out and look at my car and discuss it and such.

But they will never see my cars in their garage again.
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