So this may be a rant, but i do want some opinions on this. So i finally found time to get my car service. 45k miles and a list of fixes such as, shifter broken, hazards not working, random rattles, weather stripping and severe shimmy when breaks are applied. I dropped my car off last night, was off of work all day and free besides for class, so seems simple right? Aparantly not.

I got a call while in class at 3 pm saying to call back, i called back by 4, when i told them i was available. They commented about the car and how they liked it and then came the fun part. Service was fine, but offered cleaning of cabin filter and engine flush. Decided on engine flush being i'm yet to get one.

They cut my rotors, fixed the weather stripping. Hazards were due to someone disconnecting them when i had the system installed. Shifter they thought i took apart myself, told me just to get an aftermarket one. The rattles were my struts, but didn't tell me if they were fixing that.

And of course didn't notice some things. They said the tsb for the rear shelf was really nothing, but i insisted them doing it anyways. Then he said nothing would be covered under warranty because i was passed 36,000. Good try, i have the extended, so they changed that.

I figured he would just say ok come get it by 6 or whenever, and then he goes ok i'll call you tomorrow when its all done. Tomorrow? I dropped it off the night before, they never got to it till the afternoon, and then there service people left early for the night?

Awsome so now i don't have a ride to work tomorrow, and none of my friends want to wake up at 9am to drive me. They said they tried to reach me, but i clearly wrote that i would be in class from 1130-4. Why couldn't they have just called before then being i did tell them when i was available. Any comments on this? Sorry for the long post.

Oh yeah they didn't say anything about the intake or y-pipe either.

 

if you have the nissan extended warranty, doesn't it provide a rental car?

 

Under certain circumstances yes. They said because of age, 21, and lack of cars to provide me with they couldn't do that.

 

I had a similar experience with my dealer. Reg 7,500 mile service + Skyview rood leaked, and rattle with the rear power shade (Elite Package). It took two days. After calling them, and leaving several messages for the Service Manager, stating I needed to know when my car would be ready. I recieved a call back at 4:50 saying that they needed another day. When I dropped it off, they assured me that it would be done by 2:00.

I received the survey from Nissan, and tore the dealer a new one. They probably do not want to see me ever again, but I wouldn't take it back to them anyway

 

This is the first time i've ever had a problem with "time" to fix. But the real problem i think is not telling me it would take longer earlier. Actually its probably both of them who am i kidding

 

I still say the local Nissan dealer in my area sucks. Sad when you buy a car that is now about 7000 miles on it and you do not want to go to the dealer.

 

I am just curious if either of you that had these "time to fix" problems made appointments to take the car in or just drove up and dropped it off.

 

Made the appointment over a week ago. And as i mentioned it was dropped off the night before. So much for the early/late bird service.

 

wow, sorry to hear that. i would be calling Nissan immediately. so sad Nissan has such horrible/ignorant dealers. I would look for another one.

 

This would actually be my third dealer i've gone too. So far they sadly are the best. I must say i never new this part of the forum existed until you moved my ish here. Go figure.

 

I see how you got your name Mystery Man. How could you possibly have 45,000 miles on a 2004 Maxima when you go to class and work on weekends (whenever?). Are you the 2nd owner? How could the car possibly have 45,000 miles on it otherwise.

 

Very simple actually. I live in NY i got to school in NJ. So for the first summer i commuted from NY to NJ a good 1 and half hours each way at least 5x a week for work and summer classes. Then i always drive alot period. I'm always on the move. Drove to NC for the NCAA tournement last year. First owner, just do a lot of driving. This year i've had my car on campus, and i drive home at least twice a week, plus i work down here now, and i still drive all over the state at times.