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Redlinemax.com Officially Closing

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Old Oct 9, 2006 | 01:32 PM
  #1  
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Redlinemax.com Officially Closing

Redlinemax.com is officially closing its doors to the public. Within the past few months we have lost way over $20k because of theft or fraud.

When I first purchased Redline 2 years ago I did it because I thought it would not only be a good business venture, but I had been a member of the Maxima community for years, my car had become very popular and I was screwed by another company and I felt that the community deserved better. In the first year things went very well.

We created new products and built Redline to be several times the size of what it was. By February of this year the orders had become overwhelming and I could no longer handle the orders or the daily business dealings by myself. So, I hired someone to handle the daily orders while I built the business and created new products. That went well until he deleted our customer database twice, which meant we lost all orders. Our well known hosting company did not back up their data as they were supposed to, so we lost everything. Over sometime we were able to get everything back in shape. In March my identity was stolen which meant money disappeared from our accounts, on several occasions thousands at a time. Currently, if I go to the bank right now and give them my SSN it comes up as a computer company in Miami. In April we decided to open a shop so that we could do installs, build our Maxima racecar and produce more products for a car, which is not widely supported. Addae and myself would stay up 48 hours around the clock building the storefront from the ground up.

While in the shop we had several things stolen. We had a car, which had every item stolen out of it including TV’s, radio, gauges, gauge pod, I mean everything! We also had over $4000+ in merchandise stolen including two $1500 turbos, an E-manage, brakes, HID kits, alarms, a y-pipe, a wideband 02 and countless other smaller items stolen from our shop. Some were outside theft from patrons and others were employee thefts. While at the shop I could not keep my eye on everything my day was now mostly spent in finding new distributors, creating new products and trying to work with other companies to build the community. That’s when we later found out that orders were not being processed the way they were supposed to. People who were being paid to do this job were spending their time socializing, rather than answering the phones and processing orders like they were supposed to. However I digressed I took the issue as my own fault for not paying more attention to the orders myself, and only at this point dealing with customers when they had issues. As most of you know we also were hit with having to close down our shop because the owner of NRH sold his business to new owners, which did not want tenants. Our Luck!

Also In the last few months we have been hit VERY HARD with Credit Card theft! People who we sent items to that later said they did not authorize the card. People who said they did not receive items and we have their signatures. Even people who we installed items on their cars and told their banks they never received their products. It’s more than you could ever believe!!!! This SHIT is crazy! What gets me is that some of these people are org members who call us on the phone and speak to us and tell us how they met us here or there or “oh you guys have this or that and I am so glad you guys are not that other company” and then they turn around and give us fraudulent info or later issue an unwarranted charge back. Companies cannot and will not survive when the people they are trying to support are the same ones ripping them off. Its bad enough when you have distribution issues because manufacturers just don’t stock items for a car, which does not have a huge buying market, but………………just irritating.

This post was mainly to explain to people what happened to a company that was strong in support to now have kind of disappeared Every time we seemed to be up we were kicked back down by the same people we literally at times bent over backwards for. To be honest, myself and the people who have helped build Redline have been hit very hard and are fed up. All orders that we currently have are being processed. Either being shipped or refunded. All refunds will be shipped by mail because we had to close our bank accounts this week because we had several thousand dollars more stolen out of our accounts. And I AINT RICH!!!!!

Redlinemax will still be in the community and will still be working on the new and innovative products that we had in the pipeline however we will no longer be open to the public.


Corey
Old Oct 9, 2006 | 01:45 PM
  #2  
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WERD! what he said..
Old Oct 9, 2006 | 04:21 PM
  #3  
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oh wow. To all those orger's who took advantage of you i hope there happy that they took down a huge part of the maxima community. Im so sorry to what happened to you it just goes to show what people will do to save a few hundred dollers. Makes me sick it really does.
Old Oct 9, 2006 | 06:36 PM
  #4  
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One side of me says its a dog eat dog world and the other side says its a sad day in the maxima world....

I am sad to here you guys are shutting your doors and that the support from the org is less than favorable, as I have read many feedback's about you and other companies on here and all I have to say is get a clue or get a Honda. People on here expect a lot from Smaller businesses such as your own, yes a few strikes of bad luck here and there, but when people do not realize that maximas are not the hot ticket in the eye of the automotive industry then we all lose. Especially when a vendor such as yourself shuts its doors and takes all the knowledge and products with them.
Old Oct 10, 2006 | 08:19 AM
  #5  
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Ummmm does this mean my sponsorship is over?!?!
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lol, just kidding, best of luck in your future endevors
Old Oct 10, 2006 | 10:06 AM
  #6  
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Sad to read all of this, remembering when you guys were a much smaller operation that supplied & designed hard to get items for this community. Redline & CM were the only two major players providing aftermarket support for us.
Old Oct 10, 2006 | 12:59 PM
  #7  
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Those customers that screwed you over.... You still have all their info, don't you?

Post it up here. The community owes them some thanks.
Old Oct 10, 2006 | 03:19 PM
  #8  
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Originally Posted by d00df00d
Those customers that screwed you over.... You still have all their info, don't you?

Post it up here. The community owes them some thanks.

awhile back I tried to buy something (Y-pipe) but was refunded. I am sorry to hear about this business closing, POST INFO OF .ORG SCAMMERS! FTW!
Old Oct 10, 2006 | 04:43 PM
  #9  
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This is sad... It should read; "Custom Maxima officially closing".

Good luck with whatever comes next for you.
Old Oct 10, 2006 | 07:10 PM
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Hopefully there aren't too many folks awaiting their refund from you guys!
Old Oct 10, 2006 | 07:12 PM
  #11  
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Originally Posted by upstatemax
This is sad... It should read; "Custom Maxima officially closing".
Seriously! Where the hell is the justice...
Old Oct 10, 2006 | 07:54 PM
  #12  
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Originally Posted by d00df00d
Seriously! Where the hell is the justice...

I guess this is what happens when you treat people decent and work hard for them... You just get walked on and cheated.

Anyone on here that had anything to do with defrauding Redline should feel like $hit; because in fact, you are $hit.
Old Oct 10, 2006 | 08:53 PM
  #13  
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Sorry to hear about all of this Corey. You guys have supported the Maxima community for quite awhile and have always been a provider of top notch aftermarket parts for our cars. Its a shame to see that we have people here on the org who would scam and deceive and claim they didn't receive their goods or after having things installed would cancel the tranaction. IF YOU BUY IT, PAY FOR IT, SIMPLE AND PLAIN. This **** pisses me off because I had the pleasure of meeting you and all I can say is you are a standup guy. It's one thing to have people outside doing you in but to have an inside job too man it ain't right.

Whatever the future holds for you guys I know it will be good. Be strong and be vigilant. You will be sadly missed.
Old Oct 11, 2006 | 05:54 AM
  #14  
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darn your shop was so close to me too....why steal from someone who has helped our community so much?
Old Oct 11, 2006 | 07:55 AM
  #15  
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I don't believe all of this.....

If you have read ANY other threads from customers, you would have seen more unhappy threads than any other. I tried contacting Redline even after they asked me to and sent me a pm to do so. They NEVER answered their phones with the number THEY provided me.

I have to believe that somewhere in there, there are people that were legitimately robbed by Redline. When I read their statement, all I heard was 'poor us, everyone has misstreated Redline'. (stolen money from bank accounts.....UPS, max owners canceling transactions....Just too many excuses). If Redline was legimately ripped off, there are recourses within our judicial systems that are relatively inexpensive to pursue, so that they might have reclaimed stolen money. That is why I find this so unbelieveable.

How many times did people ask 'has anyone heard from Redline', or 'how do I get a hold of someone at Redline'? What about the folks that are STILL awaiting their parts and/or refunds?

I do believe Redline has had a tough run, but I also believe they are partly to blame. They would come up with reason after reason for not sending the product, but were quick to collect the money, and slow to issue a refund......

I know there are folks who have had a fantastic run with Redline. I am truly happy for them, I really am. I feel for those who haven't though. I'm sure they would like to have been in those other folks shoes!

When Redline said they were moving, I predicted this would be the outcome....

I truly wish Corey and Addae and the rest of the crew there, the absolute best life has to offer. I hope they find what it is they love to do and to do it with a passion. I also wish them to be wildly successful at any endeavor they pursue.

Swee (I know the flaming is coming.......just think about it)
Old Oct 11, 2006 | 08:03 AM
  #16  
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Originally Posted by d00df00d
Those customers that screwed you over.... You still have all their info, don't you?

Post it up here. The community owes them some thanks.
I'll be waiting for this.........Will they (Redline) actually post?
If what Redline is saying, issuing this info will be no problem, and they will have my sincerest of apologies, and I will purchase EVERYTHING for my car from them. Cash up front.........


Old Oct 11, 2006 | 08:25 AM
  #17  
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Man.. Sorry to hear about all the BS you guys have gone through. Unfortunately, I can relate to the same situation with a few members not claiming to have received parts. Fortunately for me, I had my **** covered and I haven't had the same problems you have... But I know what you're going through on those accounts. It's part of the reason I'm slowly phasing out BlehmCo as well. I just don't have the 80 hours a week to dedicate to it anymore, and don't feel like my dignity taking an **** raping every time a customer doesn't like something and starts posting on here... kissing people's ***** is hard enough via email, let alone doign it in public..

Anyway, I'm sorry to see you guys having such problems. good luck getting everything sorted out, and I hope you guys will still hang around.
Old Oct 11, 2006 | 08:57 AM
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Sorry to hear about this!

BTW, I also think that you should post a list of those who screwed you over. They deserve it, and you will do a big favor to the community.
Old Oct 11, 2006 | 11:26 AM
  #19  
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4myswee. I have no reason to lie about any of this. As a matter of fact I ended up in the hospital 2 times in the last month and a half due to stress from it. I like breathing and rather not deal with the stress. Before I posted this thread I contacted all of our sponsored cars to let them know what was going on, and one of them told me that you know i should have just posted we are gone!!! BYE!! for the simple fact that some people will post that they thought the whole thing was farce and we are making excuses but I decided to post any way to give people a why. Which is what I felt people deserved. I think I know who you are, however when I have asked you your name in the past you have never come from behind your screen name that you bash us from. All is well, This thread is not for flaming nor bashing.

Also one of the other maxima companies has been a witness to some of the fraud because they shipped a set of $1500. coilovers for us to a guy who recieved them, signed for them and said he never made the order. however in us fighting this particular one we have already lost 5 grand. NO, I cannot post names of the customers because there is a legal side to that. So, no no reason to lie. Also Ripp people off? Not in my make up. However, if you are the person I think you are, You did recieve your refund. Other companies are taking peoples money keeping it for 6 months, never delivering products and then telling the customers they have to use a store credit. Not the kid.

For everyone else, Redline was something I did because of the love of the car and the community, I made 6 figures before Redline and risked everything I have for Redline. I made alot less money to run and build Redline. Redline was something i put my heart into and was kicked in the azz so I feel more hurt in the process than any one. Oh and its no poor poor Redline. **** happens Ms SWEE
Old Oct 11, 2006 | 11:38 AM
  #20  
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Originally Posted by Matt93SE
Man.. Sorry to hear about all the BS you guys have gone through. Unfortunately, I can relate to the same situation with a few members not claiming to have received parts. Fortunately for me, I had my **** covered and I haven't had the same problems you have... But I know what you're going through on those accounts. It's part of the reason I'm slowly phasing out BlehmCo as well. I just don't have the 80 hours a week to dedicate to it anymore, and don't feel like my dignity taking an **** raping every time a customer doesn't like something and starts posting on here... kissing people's ***** is hard enough via email, let alone doign it in public..

Anyway, I'm sorry to see you guys having such problems. good luck getting everything sorted out, and I hope you guys will still hang around.


Thanks MATT, We will still be around and will still help org members with different things. I was out untill 1am lowering an org members car last night and had to be to work this morning.
Old Oct 11, 2006 | 12:32 PM
  #21  
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Ms Swee it is, thank you for the formality!

Where to start?

My real name will do you no service considering you don't know who I am, and you have never issued me a refund. How could you when I could never order anything from you! When I was pm-ed, there was a number left, and an individual who asked me to call you. I tried that number, because I had felt you were getting a bad rap. NOBODY EVER ANSWERED..... Everything I had read was coming true for me. I wanted to defend you, but you hadn't given me that opportunity, by proving others wrong.

Corey, I believe that is your name, I have nothing to hide. You and I have NEVER been able to do business together. Not through my choosing by the way.

My bashing you? Again, I wanted you to be proven fair, and I was never given the way to do so. So because I called you out on the carpet, suddenly I'm 'bashing you'? Because I doubt SOME of what you say I'm 'bashing you'? All this from behind some mysterious screen name? Talk about false accusations!!! You wonder why I doubt your belivability....because now you are falsely accusing me with who you think I am. You don't know me. We have never had the pleasure of doing business together.

Irish/Deuce/RideTuner/TeK/NCSU/Ritz and many others know my real name. No mystery there. Everyone uses screennames, you should know that, you've read these threads longer than I have.

And yes, I do doubt SOME of what you are saying. The whole bank account thing, I can empathize, but I also take a pro-active stance. Money has been taken from my account as well. It was only $100 but I took the steps to ensure that it didn't happen again, (And got it back from the bank). It can be prevented. You mentioned you had it happen multiple times. For the love of Pete, it doesn't cost a dime to file affidavits with your local FBI office. They can direct you from there and watch your accounts. In my case, they caught the forgery scam artist. I can relate to this, but many times at thousands of dollars each time? There were/are ways to get that back!

Reversal of card charges? I had read that folks weren't getting their parts, but in defense of you, you said you had signatures from the carriers. I would've faxed that signature to the credit card companies. That puts it back in the cardholders lap to defend their deceitfulness.

Your identity stolen, again, I can relate. I merely reported it as fraudlent activity and blocked all my cards contacted my card companies and they issued new numbers IMMEDIATELY. I put a fraud alert on all three of my credit reports. DONE THERE!!!

You lost 20g's? I can only imagine if I took 20g's from ANYONE, they would want that back, and would use all legal recourse necessary to get it. You didn't? You don't just fold a company because this happens, you fight back.
I am a business owner as well. I would do more to keep my company afloat than throw in the towel.

There are so many ways to be proactive, and that you were 'taken' over and over again tells me you didn't take a pro-active stance against it. That or it didn't happen to begin with. That is what makes me doubt it.

Even in your responses to folks, that were asking about their parts and such, they were told that there was a backorder, or it was shipped with no tracking number, or that the manufacturer did it wrong. There was always some reason or another that things couldn't get done. And yet, I wanted to defend you. If I were in those folks shoes, I would be HOT under the collar that it wasn't delivered.

About names....What legalities? What can they do? If they owe you money and haven't paid, what's the issue? Gee, they could sue you for saying on an open internet, where they frequently visit, that perhaps they can forward some dough to you that is owed? And if there is no Redline Max, who can they tangle with legally? Sue a company that has openly folded? I just don't buy it! I don't.....Call me short sighted, I just don't see it.

It is not my goal to shred you as a man! You have accused me of 'bashing' you. And behind the secrecy of a screenname? That is why I write this retort.
I have done no wrong and owe nobody an explanation, but because you felt I was unduly harsh, I write this to you.

Again Corey, I truly do wish you the best and I hate to see anyone go under, especially as a result of fradulent behavior. I hope you find what it is you'd like to do again, and excel with a vengance.

Swee-
Trish
Old Oct 11, 2006 | 01:18 PM
  #22  
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Thanks Trish, I have said about you bashing because it has seemed to me that in other threads you were always one to post. I have also PM'ed you before, asking who you were and if we had done anything wrong to you and you never responded. That is why I said what I said.

Also this issue is something we are taking up with our credit card companies. I don't know if you deal with accepting credit cards either on the internet through a merchant bank or not but I have found that their is a REALLY EASY way to defraud any company that accepts credit cards, especially on the internet. As I said this was not something I wanted to get to involved in on the internet.
Old Oct 11, 2006 | 03:25 PM
  #23  
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Sorry it didn't work out for you Cory. I know when I needed parts I called you first and if you didn't pick up all someone had to was leave a message but most people I guess didn't understand that. Best of luck with whatever you do.
Old Oct 11, 2006 | 03:35 PM
  #24  
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Originally Posted by Redmax
That went well until he deleted our customer database twice, which meant we lost all orders. Our well known hosting company did not back up their data as they were supposed to, so we lost everything.
You can sue hosting company for any lost you had if they didn't backup the data they suppose to. Also, you should have backup the data yourself, every night. Nowadays, it is pretty easy. All it take is one 2 GB flash drive and a free backup software.

For the guy who delete your database TWICE, did you fire him on the spot after the second time happened? If you don't want to fire him, at least transfer him to something else, if his labor is still needed.

Originally Posted by Redmax
People who were being paid to do this job were spending their time socializing, rather than answering the phones and processing orders like they were supposed to.
I am sorry, but I see bad management here. It sounds like you are the type of person who like to roll up your sleeves and get work done, but then once you become a manager, you have to supervise them, otherwise, they will just be lazy...

As for store theft, all it takes is a CCTV (close circuit TV) and you are good to go. Install one in the installation bay as well and you have video footage as proof of parts being install on someone's car.

Like Trish said, there are other ways you can protect yourself and your company. You just have to deal with them. Otherwise, words will spread and your business will be targeted for fraud/theft...
Old Oct 11, 2006 | 05:16 PM
  #25  
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Originally Posted by Zach95SE
Sorry it didn't work out for you Cory. I know when I needed parts I called you first and if you didn't pick up all someone had to was leave a message but most people I guess didn't understand that. Best of luck with whatever you do.
Hey there Zach,

I would hope you weren't referring to me, but in the off chance you were, if a machine were to be had, I would've left a message.......

Corey,

The only pm I have ever received from you was one asking me to call, if indeed you were the person who sent it.

In all fairness Corey, I have responded in the past, to people frustrated with not getting their orders. I was able to play a middle ground for a bit, because I had nothing to gain on either end.

Swee
Old Oct 11, 2006 | 07:56 PM
  #26  
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Hey corey if ya get this still wondering about my order??? i know im not trying to screw you because i gave money up front you said it was going to be here by last tuesday. let me know how it goes.
Old Oct 12, 2006 | 07:35 PM
  #27  
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Corey,

Clear out some space in your PM box. I need to PM you bout something very important.
Old Oct 13, 2006 | 09:12 AM
  #28  
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..(sigh) sry Corey you always seemed a good fellow to me. I'm sorry for the loss. As far as these different "people" bashing you saying you're un-honest, does everyone forget the wonder days of RedlineMax where every customer was happy and satisfied?.. Well apparently. Anyhow, I ordered a PRCAI from you a long time ago for a friend and tried another for myself but they were out of stock, so in turn I went Cattman. In short I talked with you on the phone and was pleased with your overall demeanor. I can only hope you continue to design awesome new products paving the way for innovation, because as far as I'm concerned new mods are getting more and more scarce for my year.
Old Oct 13, 2006 | 09:30 AM
  #29  
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I have dealt with Corey personally and wasn't always pleased with my service. My honest opinion is that things became to much for him. I wasn't pleased with my most recent transaction but I will say that I don't think he is a dishonest person looking to rip people off. I hope you regroup and come back better prepared. I can understand the issues with service but as a person he isn't dis honest and isn't out to cheat us. This coming from a non friend that has had issues with Redlinemax.
Old Oct 13, 2006 | 07:11 PM
  #30  
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Originally Posted by Apparition
..(sigh) sry Corey you always seemed a good fellow to me. I'm sorry for the loss. As far as these different "people" bashing you saying you're un-honest, does everyone forget the wonder days of RedlineMax where every customer was happy and satisfied?.. Well apparently.
Apparition,

Someone called him 'unhonest'? I know I didn't.

So because 'people' question him, they are suddenly 'bashing' him?

Corey understood my concerns. He also read my well wishes in more than one post. Yet they have been lost in some concerns over 'bashing'.......
Old Oct 13, 2006 | 08:40 PM
  #31  
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Originally Posted by 4MySwee
Apparition,

Someone called him 'unhonest'? I know I didn't.

So because 'people' question him, they are suddenly 'bashing' him?

Corey understood my concerns. He also read my well wishes in more than one post. Yet they have been lost in some concerns over 'bashing'.......
In no particular way did I say your name or hint at you in any way shape or form. Your conclusion, in any sense, is entirely out of context. I'm sry if you felt that I was attacking you. Also, I feel this thread does not pertain to matters you, and/or others have with Correy; rather an issued statement that RedlineMax will be closing to the public.
Old Oct 16, 2006 | 08:34 PM
  #32  
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So for the people that have been waiting for a refund or for their parts, whats going to happen with them???

Im just curious because I have been paitienly waiting for my part since april and now im just waiting for a refund since its coming close to the end of October.

Can I please get an answer corey??

Thanks
Old Oct 16, 2006 | 10:50 PM
  #33  
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Damn Correy I never saw it coming.....

James
Old Oct 17, 2006 | 05:05 AM
  #34  
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Majestic Max, you beat me to it. I think we're in the same boat, time wise. Corey, if you can give us some feedback it would be greatly appreciated.
Old Oct 17, 2006 | 05:22 AM
  #35  
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From: Displaced New Yorker in Southern, MD
Corey, god speed and thanks for all the things you did right, something people tend to overlook!!!
Old Oct 17, 2006 | 07:48 AM
  #36  
jsmithsole's Avatar
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From: So Cal
+1 to what Chernmax said. Obviously we were the first 2 6th gens sponsored by Corey. He has done a lot for me (and other 6th gens) and made my Max what it is today. I throughly enjoyed helping to develpp the front bumper and grill, this is the first time I've ever done anything like this with a sponsor. I have learned so much. It is sad to see things go down the way they did. Corey is a good guy and he will get everybody covered eventually once he digs out!!
Old Oct 17, 2006 | 10:09 AM
  #37  
Defiant_Max04's Avatar
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From: NJ
Will corey make just ONE more RLM bumper & grille for me?
Old Oct 17, 2006 | 10:10 AM
  #38  
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From: NJ
Good guy, just unfortunate things happened the way they did. You need to have someone manage your finances closely, like your PayPal account for instance so nothing gets stolen.

Hell id even help.
Old Oct 17, 2006 | 04:39 PM
  #39  
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From: nowheres, CA
I agree with the majority sentiment that it is truly a sad thing that you guys are going to close. I never actually bought any products from you guys, seeing as though my max is old, but I was glad that there was a company paying attention to this car that so many other companies just brushed aside. I do hope the best for you in any other business endeavors you take, and I will have a voodoo curse placed on all those people who defrauded you and stole your money/merchandise, no promises it will work though .
Old Oct 18, 2006 | 03:01 AM
  #40  
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From my experience with you in the past, I think you meant well. I can say that now from reading different threads. I ordered a part from you a few months ago and that was the most unique service I have ever recieved. I was really scared that I was going to loose my money. Only because you did not pick up the phone or respond to emails after the purchase was made. I didn't know when to look for my order or if perhaps it was shipped and got lost or stolen or whatever. You didn't send a tracking # or shipping confimation. Over $200 bucks for overnight shipment and time went by and I didn't know what to think.

One day out of no where the door bell rang and it was the package by Ups. I could have not signed for it and sent it back. I ordered the same part on Ebay and recieved it first. I just felt that you didn't mean any harm and was trying to provide service, So I signed for it and kept the product. I had just purchased my car and this my second order.



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