Great dealer experience in Montreal, Quebec
07-23-2001, 03:16 PM
#1
Senior Member
Thread Starter
Join Date: Jan 2001
Posts: 1,361
Well, I think I have found my new dealer. Longueuil Nissan (450)-442-2000. They are right around Pratt & Whitney on the 132. (Between the L.H. tunnel and the J.C. bridge)
I brought my 2000 SE for the brake TSB (warped) and the bumper TSB (contact with trunk lid). I am also having them check some rattles, 2 in the cabin and one under the car at low RPM.
I bring the car in with the 2 TSB notes and the service person looks at me like I am some sort of fool. "We know about the problem. There will be no problem getting the fix." No questions about checking the rattles. The parts guys took 2 seconds to find the 20th AE stainless kickplates, which are on order.
They kept me updated throughout the day as to the status of my car and when some parts didn't make it (bumper clips) no questions about getting me a free loaner.
I will never go back to my original dealer, Auto Gouverneur in Laval. (bunch of !&^*^##$^&&*&*^*!&^&^)
I brought my 2000 SE for the brake TSB (warped) and the bumper TSB (contact with trunk lid). I am also having them check some rattles, 2 in the cabin and one under the car at low RPM.
I bring the car in with the 2 TSB notes and the service person looks at me like I am some sort of fool. "We know about the problem. There will be no problem getting the fix." No questions about checking the rattles. The parts guys took 2 seconds to find the 20th AE stainless kickplates, which are on order.
They kept me updated throughout the day as to the status of my car and when some parts didn't make it (bumper clips) no questions about getting me a free loaner.
I will never go back to my original dealer, Auto Gouverneur in Laval. (bunch of !&^*^##$^&&*&*^*!&^&^)
07-23-2001, 03:25 PM
#2
Senior Member
Join Date: May 2001
Posts: 116
Originally posted by bert
Well, I think I have found my new dealer. Longueuil Nissan (450)-442-2000. They are right around Pratt & Whitney on the 132. (Between the L.H. tunnel and the J.C. bridge)
I brought my 2000 SE for the brake TSB (warped) and the bumper TSB (contact with trunk lid). I am also having them check some rattles, 2 in the cabin and one under the car at low RPM.
I bring the car in with the 2 TSB notes and the service person looks at me like I am some sort of fool. "We know about the problem. There will be no problem getting the fix." No questions about checking the rattles. The parts guys took 2 seconds to find the 20th AE stainless kickplates, which are on order.
They kept me updated throughout the day as to the status of my car and when some parts didn't make it (bumper clips) no questions about getting me a free loaner.
I will never go back to my original dealer, Auto Gouverneur in Laval. (bunch of !&^*^##$^&&*&*^*!&^&^)
Well, I think I have found my new dealer. Longueuil Nissan (450)-442-2000. They are right around Pratt & Whitney on the 132. (Between the L.H. tunnel and the J.C. bridge)
I brought my 2000 SE for the brake TSB (warped) and the bumper TSB (contact with trunk lid). I am also having them check some rattles, 2 in the cabin and one under the car at low RPM.
I bring the car in with the 2 TSB notes and the service person looks at me like I am some sort of fool. "We know about the problem. There will be no problem getting the fix." No questions about checking the rattles. The parts guys took 2 seconds to find the 20th AE stainless kickplates, which are on order.
They kept me updated throughout the day as to the status of my car and when some parts didn't make it (bumper clips) no questions about getting me a free loaner.
I will never go back to my original dealer, Auto Gouverneur in Laval. (bunch of !&^*^##$^&&*&*^*!&^&^)
07-23-2001, 05:25 PM
#3
Senior Member
Thread Starter
Join Date: Jan 2001
Posts: 1,361
I went by Spinelli when I was looking for my car. I really hated the salesman evaluation card that they gave me. Not to mention that I knew more than the salesman. (which is not hard in these internet days) But above all they did not want to try to find the car I wanted, a manual non-black.
Gouverneur Botched the delivery, dirty car (demo), 2 days late, 1/8th a tank of gas, mispelled my name and got my address wrong (which they had photcopies of original records. Not to mention everything that I mentioned was wrong, and knew was covered under a TSB "Oh no, that's normal wear and tear."
For me it's simple, respect the warantee and keep me happy. That simple.
Where in Montreal are you? I am in Laval and work on the southshore.
Gouverneur Botched the delivery, dirty car (demo), 2 days late, 1/8th a tank of gas, mispelled my name and got my address wrong (which they had photcopies of original records. Not to mention everything that I mentioned was wrong, and knew was covered under a TSB "Oh no, that's normal wear and tear."
For me it's simple, respect the warantee and keep me happy. That simple.
Where in Montreal are you? I am in Laval and work on the southshore.
07-23-2001, 05:30 PM
#4
Senior Member
Join Date: May 2001
Posts: 116
Originally posted by bert
I went by Spinelli when I was looking for my car. I really hated the salesman evaluation card that they gave me. Not to mention that I knew more than the salesman. (which is not hard in these internet days) But above all they did not want to try to find the car I wanted, a manual non-black.
Gouverneur Botched the delivery, dirty car (demo), 2 days late, 1/8th a tank of gas, mispelled my name and got my address wrong (which they had photcopies of original records. Not to mention everything that I mentioned was wrong, and knew was covered under a TSB "Oh no, that's normal wear and tear."
For me it's simple, respect the warantee and keep me happy. That simple.
Where in Montreal are you? I am in Laval and work on the southshore.
I went by Spinelli when I was looking for my car. I really hated the salesman evaluation card that they gave me. Not to mention that I knew more than the salesman. (which is not hard in these internet days) But above all they did not want to try to find the car I wanted, a manual non-black.
Gouverneur Botched the delivery, dirty car (demo), 2 days late, 1/8th a tank of gas, mispelled my name and got my address wrong (which they had photcopies of original records. Not to mention everything that I mentioned was wrong, and knew was covered under a TSB "Oh no, that's normal wear and tear."
For me it's simple, respect the warantee and keep me happy. That simple.
Where in Montreal are you? I am in Laval and work on the southshore.
07-24-2001, 06:17 PM
#5
Senior Member
Thread Starter
Join Date: Jan 2001
Posts: 1,361
Well, just to update everyone, and hopefully steer someone their way, everything wound up fine at Longueuil Nissan. There were a few things, a spot of dirt on the seat which was cleaned in 2 minutes and some dirt around the car (hand prints) which is understandable since I have a white car.
Never a question of charging me, no fast ones. Free rental due to back ordered parts.
To boot, (this is a surprise for Montreal) they are open Wednesday and Thursday nights 'till 9!!!!
Pure pleasure to work with! Any more and DaveB would be working there!
Go there.
Never a question of charging me, no fast ones. Free rental due to back ordered parts.
To boot, (this is a surprise for Montreal) they are open Wednesday and Thursday nights 'till 9!!!!
Pure pleasure to work with! Any more and DaveB would be working there!
Go there.
07-24-2001, 08:21 PM
#6
Senior Member
Join Date: Mar 2001
Posts: 200
Vive la Québec
Originally posted by bert
Well, just to update everyone, and hopefully steer someone their way, everything wound up fine at Longueuil Nissan. There were a few things, a spot of dirt on the seat which was cleaned in 2 minutes and some dirt around the car (hand prints) which is understandable since I have a white car.
Never a question of charging me, no fast ones. Free rental due to back ordered parts.
To boot, (this is a surprise for Montreal) they are open Wednesday and Thursday nights 'till 9!!!!
Pure pleasure to work with! Any more and DaveB would be working there!
Go there.
Well, just to update everyone, and hopefully steer someone their way, everything wound up fine at Longueuil Nissan. There were a few things, a spot of dirt on the seat which was cleaned in 2 minutes and some dirt around the car (hand prints) which is understandable since I have a white car.
Never a question of charging me, no fast ones. Free rental due to back ordered parts.
To boot, (this is a surprise for Montreal) they are open Wednesday and Thursday nights 'till 9!!!!
Pure pleasure to work with! Any more and DaveB would be working there!
Go there.
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