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Southpoint Nissan - 2001 AE Parts - Dave B's the man

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Old 12-01-2000, 07:54 PM
  #1  
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Join Date: Sep 2000
Posts: 191
This past weekend was my birthday and my girlfriend
Michele checked the Maxima site about the parts I've
been ranting and raving about. She called Southpoint
Nissan and spoke to David Burnette to order me the AE
chrome door sills and automatic shifter ****. At first
he told her it might take a few weeks, it turns out
they came in a little early and the turnaround on
Dave's part from that point on was great. He called
her several times to let her know the parts were in
and also helped her with several questions she had.
There also happened to be a shipping problem with
UPS (UPS screwed up) and they told her to call
Southpoint Nissan and have them call them (UPS) and
handle the situation. Once again, Dave was a great
help and made sure to call and keep us informed
on the outcome. After he called and solved the problem,
I received the package the next day. He even threw in
a couple of shirts.
I've dealt with other Nissan dealerships who have not
been half as helpful as Dave was. I recommend going
through Dave for any upcoming mods that can be bought
through Nissan.

One last thing Dave, if you happen to see this
I got a brief question for you. Do they make the
steering wheel stereo control part(does it have a
part number)and will it fit on a 2000?
If so what type of installation will it call for?

Thanks,
Howie


[Edited by MAXIN24-7 on 12-01-2000 at 10:12 PM]
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Old 12-01-2000, 08:30 PM
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Wow, thats really cool of your girl to do that for you!
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Old 01-21-2001, 05:10 PM
  #3  
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Displeased

I think I speak for all of us (AE auto shifter
owners) when I say how disappointed we are
with the wait on any answers as far as the
shifter goes and how to install it without
problems. I understand Dave was waiting on
parts to narrow down the problem, but many of
us purchased this part and are waiting patiently
for some answers. It may not be his problem that
the part is on back order, but being that so many
people are waiting and he is a parts distributor,
I would think he would try anything in his power
to satisfy all the customers waiting on his
answer. I've read that someone got it installed
but in order to shift from reverse to drive he
had to slide his hand down and manually push it
to get it into gear. I don't want to have to
do this everytime I drive my car. There has
got to be something else that can be done, and
hopefully soon. I was very satisfied with
everything Dave has done thus far, but keeping
us all waiting is not my idea of good customer
service.
Keeping my fingers crossed that I can use my shifter
soon and not send it back for a refund.

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