How do technical service bulletins work?
#1
How do technical service bulletins work?
I'm having this rear suspension rattle and harsh transmission 1-2 upshift problems in my 02 I35. I found TSBs for these problems on www.infinitihelp.com and already made an appointment with my dealer and mentioning the TSBs. But this will be the first time I'm taking a car in for warranty related stuff, and was wondering if there any hidden fees I should be aware of? If they disagnose the problem to be what the TSBs apply to, then it is free under warranty right? Thanks for the help.
#2
TSB's are only guidelines for the techs to help them diagnose known problems. They do not automatically imply warranty coverage. However, if you are still within your 3/36 or have a Nissan extended warranty, then you should be covered. I had my Bose fixed (common TSB) and it was covered because I was within my Nissan extended warranty. If not, I would've probably had to pay out of my pocket because I was out of my 3/36 warranty that automatically comes with the car.
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