WTF! Stillen sales reps are a JOKE! %#%!
07-03-2001, 02:16 PM
#1
ok. get this.
so i call up stillen, asking the guys to help me with my SC .. in the means of faxing over me a copy of the instructions, page 1. so i can get the complete parts listing.
so Jim, the ****er. is like.
no. ican't fax it.
i'm like. why not?
because its too long.
i'm like. huh? your just helping me out...
its different see, becuz you have to look at it in my shoes. i make a living through commission. and by u talking to me on the phone, you waste my time to get orders. its a used supercharger. not a new one. so i dont really want to help you.
i'm like... wtf. your helping a customer. whats better for you. new costomers or return customers? all i need you to do is fax me the parts listing. thats it. is that so hard for you do ?
he's like. are you a return customer. im like yes. i've purchased through stillen before. whats the big deal about helping me?
he's like. who did u deal with?
i said hamilton. so he's like. i'll give this to hamilton.
me: just fax it to me. it'll take two minutes.
no its ok.. i'll give this to hamilton.. he'll take care of it.. *click*
what a jerk off.
GAWD DAMN I HATE STILLEN!!
EVERYONE CALL UP STILLEN .. and ask for JIM.
then just waste his time .. just tell him a joke.. CLOWN ON THIS ****.
ARRRRGG>
THIS IS WAR!!!!!
so i call up stillen, asking the guys to help me with my SC .. in the means of faxing over me a copy of the instructions, page 1. so i can get the complete parts listing.
so Jim, the ****er. is like.
no. ican't fax it.
i'm like. why not?
because its too long.
i'm like. huh? your just helping me out...
its different see, becuz you have to look at it in my shoes. i make a living through commission. and by u talking to me on the phone, you waste my time to get orders. its a used supercharger. not a new one. so i dont really want to help you.
i'm like... wtf. your helping a customer. whats better for you. new costomers or return customers? all i need you to do is fax me the parts listing. thats it. is that so hard for you do ?
he's like. are you a return customer. im like yes. i've purchased through stillen before. whats the big deal about helping me?
he's like. who did u deal with?
i said hamilton. so he's like. i'll give this to hamilton.
me: just fax it to me. it'll take two minutes.
no its ok.. i'll give this to hamilton.. he'll take care of it.. *click*
what a jerk off.
GAWD DAMN I HATE STILLEN!!
EVERYONE CALL UP STILLEN .. and ask for JIM.
then just waste his time .. just tell him a joke.. CLOWN ON THIS ****.
ARRRRGG>
THIS IS WAR!!!!!
07-03-2001, 02:27 PM
#3
Originally posted by Chebosto
ok. get this.
so i call up stillen, asking the guys to help me with my SC .. in the means of faxing over me a copy of the instructions, page 1. so i can get the complete parts listing.
so Jim, the ****er. is like.
no. ican't fax it.
i'm like. why not?
because its too long.
i'm like. huh? your just helping me out...
its different see, becuz you have to look at it in my shoes. i make a living through commission. and by u talking to me on the phone, you waste my time to get orders. its a used supercharger. not a new one. so i dont really want to help you.
i'm like... wtf. your helping a customer. whats better for you. new costomers or return customers? all i need you to do is fax me the parts listing. thats it. is that so hard for you do ?
he's like. are you a return customer. im like yes. i've purchased through stillen before. whats the big deal about helping me?
he's like. who did u deal with?
i said hamilton. so he's like. i'll give this to hamilton.
me: just fax it to me. it'll take two minutes.
no its ok.. i'll give this to hamilton.. he'll take care of it.. *click*
what a jerk off.
GAWD DAMN I HATE STILLEN!!
EVERYONE CALL UP STILLEN .. and ask for JIM.
then just waste his time .. just tell him a joke.. CLOWN ON THIS ****.
ARRRRGG>
THIS IS WAR!!!!!
ok. get this.
so i call up stillen, asking the guys to help me with my SC .. in the means of faxing over me a copy of the instructions, page 1. so i can get the complete parts listing.
so Jim, the ****er. is like.
no. ican't fax it.
i'm like. why not?
because its too long.
i'm like. huh? your just helping me out...
its different see, becuz you have to look at it in my shoes. i make a living through commission. and by u talking to me on the phone, you waste my time to get orders. its a used supercharger. not a new one. so i dont really want to help you.
i'm like... wtf. your helping a customer. whats better for you. new costomers or return customers? all i need you to do is fax me the parts listing. thats it. is that so hard for you do ?
he's like. are you a return customer. im like yes. i've purchased through stillen before. whats the big deal about helping me?
he's like. who did u deal with?
i said hamilton. so he's like. i'll give this to hamilton.
me: just fax it to me. it'll take two minutes.
no its ok.. i'll give this to hamilton.. he'll take care of it.. *click*
what a jerk off.
GAWD DAMN I HATE STILLEN!!
EVERYONE CALL UP STILLEN .. and ask for JIM.
then just waste his time .. just tell him a joke.. CLOWN ON THIS ****.
ARRRRGG>
THIS IS WAR!!!!!
Anyone wanna guess what Nissan Dealer Service equals?
That blows Cheston....
07-03-2001, 02:27 PM
#4
whoa... Talk about a Stupid ***..
Hell, I live in PA and I will call and give him a hard time..
What an ***...
i was just gonna order a oil cap...
i will wait till i find a used one ...
Hell, I live in PA and I will call and give him a hard time..
What an ***...
i was just gonna order a oil cap...
i will wait till i find a used one ...
07-03-2001, 02:39 PM
#6
Originally posted by medicsonic
This is why I will NEVER buy new from them. Is anyone at Stillen not an a**hole?
This is why I will NEVER buy new from them. Is anyone at Stillen not an a**hole?
The only new thing i have bought from them was the front lip and i got that thru phoung..
07-03-2001, 02:57 PM
#8
Guest
Posts: n/a
I don't understand people sometimes..anyways here is a list of emails of Stillen people I have had contact with over time. I would email and cc all of them telling them who you are, your car, passion, website and this thread and see how they respond:
S. Holman (sholman@stillen.com)
Performance Specialist
Steve Millen Sports Cars
Adam Hume
Steve Millen Sportcars
Adam@stillen.com
I wonder if Steve Millen's email is:
smillen@stillen.com
steve@stillen.com
stillen@stillen.com
millen@stillen.com
stealin@stillen.com
Anyone want to add to this stillen email list go right ahead..the more people who work at stillen who see this the better! Be sure to remind them that the .org sticks together and one really pis*** off customer (especially you...a Max God!) can lead to a lot of potentially lost business let alone respect. All for a simple fax!!
My .02 cents worth...
Keep us up to date!
S. Holman (sholman@stillen.com)
Performance Specialist
Steve Millen Sports Cars
Adam Hume
Steve Millen Sportcars
Adam@stillen.com
I wonder if Steve Millen's email is:
smillen@stillen.com
steve@stillen.com
stillen@stillen.com
millen@stillen.com
stealin@stillen.com
Anyone want to add to this stillen email list go right ahead..the more people who work at stillen who see this the better! Be sure to remind them that the .org sticks together and one really pis*** off customer (especially you...a Max God!) can lead to a lot of potentially lost business let alone respect. All for a simple fax!!
My .02 cents worth...
Keep us up to date!
Originally posted by Chebosto
ok. get this.
so i call up stillen, asking the guys to help me with my SC .. in the means of faxing over me a copy of the instructions, page 1. so i can get the complete parts listing.
so Jim, the ****er. is like.
no. ican't fax it.
i'm like. why not?
because its too long.
i'm like. huh? your just helping me out...
its different see, becuz you have to look at it in my shoes. i make a living through commission. and by u talking to me on the phone, you waste my time to get orders. its a used supercharger. not a new one. so i dont really want to help you.
i'm like... wtf. your helping a customer. whats better for you. new costomers or return customers? all i need you to do is fax me the parts listing. thats it. is that so hard for you do ?
he's like. are you a return customer. im like yes. i've purchased through stillen before. whats the big deal about helping me?
he's like. who did u deal with?
i said hamilton. so he's like. i'll give this to hamilton.
me: just fax it to me. it'll take two minutes.
no its ok.. i'll give this to hamilton.. he'll take care of it.. *click*
what a jerk off.
GAWD DAMN I HATE STILLEN!!
EVERYONE CALL UP STILLEN .. and ask for JIM.
then just waste his time .. just tell him a joke.. CLOWN ON THIS ****.
ARRRRGG>
THIS IS WAR!!!!!
ok. get this.
so i call up stillen, asking the guys to help me with my SC .. in the means of faxing over me a copy of the instructions, page 1. so i can get the complete parts listing.
so Jim, the ****er. is like.
no. ican't fax it.
i'm like. why not?
because its too long.
i'm like. huh? your just helping me out...
its different see, becuz you have to look at it in my shoes. i make a living through commission. and by u talking to me on the phone, you waste my time to get orders. its a used supercharger. not a new one. so i dont really want to help you.
i'm like... wtf. your helping a customer. whats better for you. new costomers or return customers? all i need you to do is fax me the parts listing. thats it. is that so hard for you do ?
he's like. are you a return customer. im like yes. i've purchased through stillen before. whats the big deal about helping me?
he's like. who did u deal with?
i said hamilton. so he's like. i'll give this to hamilton.
me: just fax it to me. it'll take two minutes.
no its ok.. i'll give this to hamilton.. he'll take care of it.. *click*
what a jerk off.
GAWD DAMN I HATE STILLEN!!
EVERYONE CALL UP STILLEN .. and ask for JIM.
then just waste his time .. just tell him a joke.. CLOWN ON THIS ****.
ARRRRGG>
THIS IS WAR!!!!!
07-03-2001, 03:09 PM
#9
Same dam thing...
I called about the same dam thing and got the same run around. I did finally talk to my sales person but he never faxed me the sheet so I can order the parts I need, WTF?
Cheston if you get that sheet please send me a copy, If I get it I'll send you a copy.
Cheston if you get that sheet please send me a copy, If I get it I'll send you a copy.
07-03-2001, 03:39 PM
#10
Senior Member
Join Date: Sep 2000
Posts: 720
Although everytime I have called stillen they have given me outrageous prices, they were actually really nice to me on the phone. The guy I talked to, I cant remember his name, actually gave me a call back about a week later and asked how I was doing and if I had gotten the part I was interested in yet. I told him I did get it cheaper from somewhere else and he was like Oh. Well thats cool, if you need anything though heres my name and extension give me a call then he took my info for a catalog. Its too bad there prices suck, cause this dude I talked to was actually cool.
07-03-2001, 03:42 PM
#11
Guest
Posts: n/a
Ya they are really nice when they are waiting to take your money for over priced product. In this case it was a fax...I have had some problems with them as well. I don't know if they understand what customer service really is???
Originally posted by MaxiPad96
Although everytime I have called stillen they have given me outrageous prices, they were actually really nice to me on the phone. The guy I talked to, I cant remember his name, actually gave me a call back about a week later and asked how I was doing and if I had gotten the part I was interested in yet. I told him I did get it cheaper from somewhere else and he was like Oh. Well thats cool, if you need anything though heres my name and extension give me a call then he took my info for a catalog. Its too bad there prices suck, cause this dude I talked to was actually cool.
Although everytime I have called stillen they have given me outrageous prices, they were actually really nice to me on the phone. The guy I talked to, I cant remember his name, actually gave me a call back about a week later and asked how I was doing and if I had gotten the part I was interested in yet. I told him I did get it cheaper from somewhere else and he was like Oh. Well thats cool, if you need anything though heres my name and extension give me a call then he took my info for a catalog. Its too bad there prices suck, cause this dude I talked to was actually cool.
07-03-2001, 05:09 PM
#14
Senior Member
Join Date: Feb 2001
Posts: 2,087
Sorry to hear that Cheston. Personally, even though some people might have had acceptable service, the fact that so many have had complaints against Stillen should be enough for them to do something. Do they care about their loyal customers at all? 
07-03-2001, 05:11 PM
#15
Senior Member
Join Date: Mar 2001
Posts: 200
u know what chebo?
It's too bad that you have to suffer with these bozos, but we all gain through your experience. There are so many who just don't even bother with that co. because of interactions like yours. There was a thing that got popular about 6 or 7 years ago called the faxserver. Believe it or not, all a person needed was Windows 3.11 and 2 mouse clicks and the info was sent in less than 4 or 5 seconds.
07-03-2001, 05:15 PM
#18
Originally posted by LoveSick
Hmmm, my friend bought a set of springs for his Civic CX and he said the service was excellent. He said he would get a set of shocks and exhaust from him again.
Hmmm, my friend bought a set of springs for his Civic CX and he said the service was excellent. He said he would get a set of shocks and exhaust from him again.
07-03-2001, 05:18 PM
#19
Senior Member
Join Date: Mar 2001
Posts: 1,142
Originally posted by infinitiblast
Civic cx is that the 50hp model or the 65hp model. Dang people will mod anything
Civic cx is that the 50hp model or the 65hp model. Dang people will mod anything
Also, I saw people modding those big huge phone. Those water bottles.....
People will mod anything these days. Even their Max. Oh wait!
07-03-2001, 05:22 PM
#20
Senior Member
Join Date: Mar 2001
Posts: 1,142
btw, a guy with a 7000 bucks computer. He said the computer pumps out more juice than a Ferrari F50. He also said that his computer would beat anything on the planet when it comes to speed. :rolleye:
I was like, ok.
his site is www.pcoverkill.com
take a look at the insane people.
I was like, ok.
his site is www.pcoverkill.com
take a look at the insane people.
07-03-2001, 06:23 PM
#22
Moderator running more PSI than all the boosted Maximas... combined
iTrader: (5)
Join Date: Aug 2000
Posts: 6,345
Good luck guys. There are currently three of you guys looking for supercharger parts. Your best bet is to get the original owner to do the leg work. Get whoever to call their sales rep and get the parts for you. You won't get anywhere by telling Stillen you got the supercharger used and you are missing parts.
07-04-2001, 01:13 AM
#24
Question.... WHY ARE YOU ASKING FOR SOMETHING YOU ALREADY HAVE?
All the instructions are on YOUR LINK in the HOW2 pages... All 7 pages... courtesy of SKIMAX...
Is our memory going? hehe
BTW - I've mostly had mostly good experiences with STILLEN (except for the time I had to get the plug of the Y-Pipe for the extra O2 hole... but the eventually came through)
All the instructions are on YOUR LINK in the HOW2 pages... All 7 pages... courtesy of SKIMAX...
Is our memory going? hehe
BTW - I've mostly had mostly good experiences with STILLEN (except for the time I had to get the plug of the Y-Pipe for the extra O2 hole... but the eventually came through)
07-04-2001, 02:26 AM
#26
Who needs to scan them when we have them on the web? Duh!!! 
http://www.geocities.com/y2kevse/images/sc_instructions
Guess what Turbo95Max and I (with some help from mingo and Evil Yak... and CalsonicSE, wmax2k, Jane97SE as observers)installed this weekend? Can you say 3.25" goes ppppppsssssshhhhhhhh?!?!?!?!?!
http://www.geocities.com/y2kevse/images/sc_instructions
Guess what Turbo95Max and I (with some help from mingo and Evil Yak... and CalsonicSE, wmax2k, Jane97SE as observers)installed this weekend? Can you say 3.25" goes ppppppsssssshhhhhhhh?!?!?!?!?!
07-04-2001, 08:05 AM
#27
Originally posted by Y2KevSE
Who needs to scan them when we have them on the web? Duh!!!
http://www.geocities.com/y2kevse/images/sc_instructions
Guess what Turbo95Max and I (with some help from mingo and Evil Yak... and CalsonicSE, wmax2k, Jane97SE as observers)installed this weekend? Can you say 3.25" goes ppppppsssssshhhhhhhh?!?!?!?!?!
Who needs to scan them when we have them on the web? Duh!!!
http://www.geocities.com/y2kevse/images/sc_instructions
Guess what Turbo95Max and I (with some help from mingo and Evil Yak... and CalsonicSE, wmax2k, Jane97SE as observers)installed this weekend? Can you say 3.25" goes ppppppsssssshhhhhhhh?!?!?!?!?!
07-04-2001, 08:27 AM
#28
Senior Member
Join Date: Sep 2000
Location: NJ
Posts: 5,630
Sorry to hear about that Cheston. 
Boo this man! (Jim)
Does anyone talk to Adam Hume @ Stillen? I have been dealing with him back since 96. I have never had a problem with him and he has always provided great service for me. He has even sat on teh phone for a great amount of time trying to explain or help me out. I know he use to be back on Evan's board way back then. Always gave us group deals too.
Boo this man! (Jim)
Does anyone talk to Adam Hume @ Stillen? I have been dealing with him back since 96. I have never had a problem with him and he has always provided great service for me. He has even sat on teh phone for a great amount of time trying to explain or help me out. I know he use to be back on Evan's board way back then. Always gave us group deals too.
07-04-2001, 08:28 AM
#29
Originally posted by MardiGrasMax
Way cool, What fuel presure are you getting with the 3.25 and how do your plugs look? Is the 3.25 really supplying 10psi?
Way cool, What fuel presure are you getting with the 3.25 and how do your plugs look? Is the 3.25 really supplying 10psi?
I am currently at 37-42 depending on throttle, on the Fuel pressure. I think that is about right on the stock pulley, hey Mardigras do you know what is may load? Or will it differ with my 5th gen, if so how do you find out what my max load is ? THanks
07-04-2001, 08:36 AM
#30
Senior Member
Join Date: Aug 2000
Posts: 137
Same thing here.....
I was trying to place an order with them just last night. I am not a new customer, and I had order stuff from them a few times in the past, and I keep getting the catalogs, so I ASSUMED (yeah I know, assumption is the mother of all fu.ck-ups), that I was a valued customer. I got bounced to no less than 5 people! When I said that I wanted to order some t-shirts, the put me on hold for someone else. I guess my puiny order didn't count in their eyes......plus the long distance!! Finally I got very first jerk that picked up and he FINALLY took my order. So from now on FU.CK THEM!!! When $teallin comes out with something, I will wait till someone copies it, then I will buy it. They just don't get it. But that is ok, tyhey will learn the hard way. As long as they keep this shiet up, people like Cattman will reap the benefit.
FU.CK 'um.....Fu.ck'um with barbed wire.
Lovejoy
FU.CK 'um.....Fu.ck'um with barbed wire.
Lovejoy
07-04-2001, 11:27 AM
#32
Originally posted by The New CLIMAX
Yeah I would like to know how much the 3.25 pulley makes, 4DSC was only able to get 7 PSI out of the V2 3.25 pulley.
I am currently at 37-42 depending on throttle, on the Fuel pressure. I think that is about right on the stock pulley, hey Mardigras do you know what is may load? Or will it differ with my 5th gen, if so how do you find out what my max load is ? THanks
Yeah I would like to know how much the 3.25 pulley makes, 4DSC was only able to get 7 PSI out of the V2 3.25 pulley.
I am currently at 37-42 depending on throttle, on the Fuel pressure. I think that is about right on the stock pulley, hey Mardigras do you know what is may load? Or will it differ with my 5th gen, if so how do you find out what my max load is ? THanks
07-04-2001, 11:52 AM
#33
THATS A V1
BLAAAHHH!!
i need v2.
thanks KEv! you da bomb
BLAAAHHH!!
i need v2.
thanks KEv! you da bomb
Originally posted by Chunger
Question.... WHY ARE YOU ASKING FOR SOMETHING YOU ALREADY HAVE?
All the instructions are on YOUR LINK in the HOW2 pages... All 7 pages... courtesy of SKIMAX...
Is our memory going? hehe
BTW - I've mostly had mostly good experiences with STILLEN (except for the time I had to get the plug of the Y-Pipe for the extra O2 hole... but the eventually came through)
Question.... WHY ARE YOU ASKING FOR SOMETHING YOU ALREADY HAVE?
All the instructions are on YOUR LINK in the HOW2 pages... All 7 pages... courtesy of SKIMAX...
Is our memory going? hehe
BTW - I've mostly had mostly good experiences with STILLEN (except for the time I had to get the plug of the Y-Pipe for the extra O2 hole... but the eventually came through)
07-04-2001, 02:15 PM
#34
Originally posted by yo_its_ok
Cheston, dang man, I thought I had it bad. Jeff, the sales director gave me a piece of his mind by blasting my Body Kit GD, that went sour. He continued on to talk so much garbage, and when I told him I'd be in CA in August, I told him I'd kick his A**....his next words....Bring it on...
I told him, when 3 Marines come up to you in dress blues, prepare yourself for a beating of your life...he said...yeah do what you have to, I did what I had to...
My Sales Rep Ryan B. was excellent, he let me go on a few things, he even gave me a break on pricing on occassions. Al from Big Brakes also helped me out. Adam was a jerk, but eventually realized who I was when he saw my picture when I met Ryan a few months back when his friend graduated USMC Boot Camp.
-Never Get (Asian)Marines Angry.
Cheston, dang man, I thought I had it bad. Jeff, the sales director gave me a piece of his mind by blasting my Body Kit GD, that went sour. He continued on to talk so much garbage, and when I told him I'd be in CA in August, I told him I'd kick his A**....his next words....Bring it on...
I told him, when 3 Marines come up to you in dress blues, prepare yourself for a beating of your life...he said...yeah do what you have to, I did what I had to...
My Sales Rep Ryan B. was excellent, he let me go on a few things, he even gave me a break on pricing on occassions. Al from Big Brakes also helped me out. Adam was a jerk, but eventually realized who I was when he saw my picture when I met Ryan a few months back when his friend graduated USMC Boot Camp.
-Never Get (Asian)Marines Angry.
I believe we'd get lots of requests to watch it 
07-04-2001, 07:30 PM
#35
Moderator running more PSI than all the boosted Maximas... combined
iTrader: (5)
Join Date: Aug 2000
Posts: 6,345
Oh man...Jeff was the ******* I dealt with. I would love to go kick his ***.
Originally posted by yo_its_ok
Cheston, dang man, I thought I had it bad. Jeff, the sales director gave me a piece of his mind by blasting my Body Kit GD, that went sour. He continued on to talk so much garbage, and when I told him I'd be in CA in August, I told him I'd kick his A**....his next words....Bring it on...
Cheston, dang man, I thought I had it bad. Jeff, the sales director gave me a piece of his mind by blasting my Body Kit GD, that went sour. He continued on to talk so much garbage, and when I told him I'd be in CA in August, I told him I'd kick his A**....his next words....Bring it on...
07-04-2001, 11:13 PM
#37
I am seriously going to go down to costa mesa and ****ing blow up jim's car.
i have in my closet, the plans for the ultimate 6-shooter, revolve-loading potato gun.
im going to mount that cannon, onto my spoiler, and do the best drive by in town.
**** stillen's sales reps. **** their whole organization.
i can't believe people can actually conduct business the way they do and get away with it.
i mean, seriously. i'm going to call the better business beaurau and file a formal complaint.
NO customer should be treated the way i was.
i have in my closet, the plans for the ultimate 6-shooter, revolve-loading potato gun.
im going to mount that cannon, onto my spoiler, and do the best drive by in town.
**** stillen's sales reps. **** their whole organization.
i can't believe people can actually conduct business the way they do and get away with it.
i mean, seriously. i'm going to call the better business beaurau and file a formal complaint.
NO customer should be treated the way i was.
07-06-2001, 04:01 PM
#39
Originally posted by yo_its_ok
Cheston, dang man, I thought I had it bad. Jeff, the sales director gave me a piece of his mind by blasting my Body Kit GD, that went sour. He continued on to talk so much garbage, and when I told him I'd be in CA in August, I told him I'd kick his A**....his next words....Bring it on...
I told him, when 3 Marines come up to you in dress blues, prepare yourself for a beating of your life...he said...yeah do what you have to, I did what I had to...
My Sales Rep Ryan B. was excellent, he let me go on a few things, he even gave me a break on pricing on occassions. Al from Big Brakes also helped me out. Adam was a jerk, but eventually realized who I was when he saw my picture when I met Ryan a few months back when his friend graduated USMC Boot Camp.
-Never Get (Asian)Marines Angry.
Cheston, dang man, I thought I had it bad. Jeff, the sales director gave me a piece of his mind by blasting my Body Kit GD, that went sour. He continued on to talk so much garbage, and when I told him I'd be in CA in August, I told him I'd kick his A**....his next words....Bring it on...
I told him, when 3 Marines come up to you in dress blues, prepare yourself for a beating of your life...he said...yeah do what you have to, I did what I had to...
My Sales Rep Ryan B. was excellent, he let me go on a few things, he even gave me a break on pricing on occassions. Al from Big Brakes also helped me out. Adam was a jerk, but eventually realized who I was when he saw my picture when I met Ryan a few months back when his friend graduated USMC Boot Camp.
-Never Get (Asian)Marines Angry.