Hey guys. I sold a forum member hubs and they arrived to him today and he is unhappy. What I want is the opinion from the Org....if you guys think the parts are bad Im going to refund him the cash. I know they are good because I replaced them....and there was no issues (noise/play/etc) while they were on my car.

Ive attached a video that he shot, you can hear them rubbing against the cardboard but he believes that they are bad because one spins more freely than the other. Now it is my experience that NEW hubs are actually MORE difficult to turn because they are not broken in but this is not the opinion of the buyer. Please settle this for us guys...

Both hubs were on my car less than 15k miles, one was replaced before the other and has less miles on it.

 

Some paper/cardboard noise is heard, but the first hub is quite clearly grinding.
You can hear it right before I try the 2nd hub and again when I go back to it before the end of the video.

This is a bit ridiculous to me.
If a buyer has a problem with an order, you should refund it not start a debate.
What kind of crap is this?

 

Because you purchased used parts...not brand new ones and these hubs are good. I delivered exactly what you purchased. The bottom line is you want good hubs to install on your car, correct? These have zero issues with noise or play....go ahead and post up another video without the cardboard noise. Please

If I sold these as brand new hubs you would be rightfully upset.....but they were sold as used hubs with 15k miles. An amount of NORMAL wear is to be expected...and that is what you received.

If the forum thinks you are correct I WILL GLADLY GIVE YOU BACK YOUR MONEY!

I dont care about $100 but do care about the principal of the thing. I sold and delivered what you purchased.

I will also offer this, if for some reason everyone agrees with you I will also GLADLY offer you an apology. Okay...no need for name calling and accusations....I am trying to be fair here and anyone reading this can probably tell that.

Thanks,
Paul

 

I've wasted enough time on you.
The noise is there, listen harder.
Gladly or not, you need to give a refund.

 

Sir. please send a video where the hub isnt rubbing against the cardboard. I hear no noise other than the cardboard rubbing against the hub. I certainly heard no noise when I INSTALLED them and drove on them for 15,000 miles!

The only thing here at jeopardy is your reputation on the board as a buyer. Its not the cash, but how likely do you think other buyers will be to sell to you if this is how you respond.

Its clear I am being fair. I will be out of town and away from my computer all weekend long until Monday. We will be in touch then.

 

You're a joke to me now.

I am not scamming anyone.
I would be out return shipping costs out of my pocket to get this junk back to you.
How is that a gain?

I don't need any more org drama, just refund as I have asked and you can have your junk back and I go away.
Quit trying to turn this into something it isn't.

I see how you do business; if a buyer has a problem, say he's wrong and insist that the world take note.
This is between you and I unless you don't pay, then it become public.

 

Look man...I didnt even mention you as the buyer in the first post. Nor am I trying to introduce drama. I put this thread on here without pulling you into it on purpose.

Im not posting on this thread again. we can keep the conversation to Private Messages.

The point is:
1. that you are claiming the hubs are bad, I know they are good.
2. you purchased used parts not new ones. thats cool...just dont expect brand new ones and then claim its junk because its not brand new. that just makes logical sense.

From here on out in the interest of not increasing org drama...locking threads etc. Lets keep this convo private, deal?

Will you please post up another video without the cardboard noises? Thanks Paul

 

Refund me as I have asked.
I fully disagree with this being in good condition, especially hub#1.

You can have these back and let the next sucker decide.

You should not have sold these IMHO.

 

Jeez you seem to have bad luck when it comes to doing dealings on the forum..

OP...as Fakie said making a poll isnt the way to solve this... but seeing thats what you considered to be the best solution.... as of this second..its 80% yes to 20% no.
So in the name of the .org refund him!

 

Thanks Fakie. PM sent to you. I dont need/want the hubs back so even if I refund the cash you can keep them and use them as a core to rebuild with brand new parts.

King Ten I appreciate the feedback. For the record it was not my intention to draw in the buyer. I wanted to opinion of the org on if the hubs were good or bad. That is why I will not be posting again in this thread as we already have enough drama

 

next time state no refund on used parts, then you wouldn't be in this situation.

 

 

you know I'm right O_O

 

Stay out of this new guy.

 

Send him a refund minus shipping, he keeps the hubs.

 

Well, I'm no expert at hubs so take what I say with a grain of salt.

I can hear grinding with my speakers turned all the way up at full blast. It also doesn't spin as freely as the one on the top. The top one appears to be silent and free of grinding.

However, like I said, I don't know how freely a new or used hub should spin. As for the noise, common sense and logic tells me there shouldn't be any grinding noise.

Fakie, step back for a moment and relax. Paul is trying to work with you. Be grateful, a lot of sellers would ignore you or tell you to take a hike.

 

Thanks Wizard, yeah I'm extra upset about this because it's another setback for me.
My car hasn't been driven since October and I just got everything fixed myself in my driveway and this was literally the last part I was waiting on before hitting the road.
I was already getting upset about the broken promise on the time frame being that I paid the 31st and seller told be he would have them off the car in a week and shipped and it was just shipped on the 21st.

I've been PM'ed and I think he's going to do right.
Too bad he insists I wait longer to get my money back.

 

Thats funny right there.... ^^^


Thanks James. Refunded $100 (cost minus the shipping - He keeps the hubs)

Fakie, sorry about the trouble. Personally I believe you will be fine with installing these....I didnt hear an issue when they were on my car but thats your call.

Good luck with getting your car back on the road.

On a note regarding the forum...dont be so quick to start calling people lairs or cheats....you did this twice with me personally regarding the part out. Im a stand up guy just busy....I sold over $5000 worth of parts when I parted out my car and your the only guy who Ive had an issue with. Further more I run a business and over the past three years have invoiced over a $250,000 through paypal and you are the very first one to ever open a claim with me.... Perhaps next time before jumping to conclusions you could try to communicate and be patient enough for the other party to respond.

James please lock this up....God knows the forum has enough B*tching going around for one more drama thread...lol

 

Glad to see this got resolved nicely

 

The "I'm busy" claim never works for me.
That's Aackshun talk.
If you say a date, stick to it or get called dishonest.
It is what it is.

We were almost at the limit of the Paypal protection, so better safe than sorry I filed after sending you video to your email, and you immediately declined so I escalated.

Thanks for the apology and the refund, but you could have conducted your business here better as well.
I guess we will have to agree to disagree on that.

I got my money, so no hard feelings.
Too bad this wasn't easier is all.

Take care.

 

Looks like this issue is resolved. Case closed.