1. They all do that

2. That scratch was already there

And my favorite
3. The Maxima comes with a manual transmission?

how bout "Here's your bill, i gave you as many discounts as i could....$$$CHA-CHING"

Most used line is definitely:

Paint chips are not covered under warranty.

Personally, I like: What makes your car so loud? O, I have an aftermarket y pipe. And after explaining what exactly that means, I get-you do know that that thing will void your warranty dont you?

This conversation took place while standing right next to my car, which clearly is about 13 years old.

that SHIAT was funny

"They don't make the anniversary edition maxima in a manual."
YJ: Yes they do, you have two of them on your lot"
"where?"
YJ: There is one sitting next to your desk in your service department. The service manager owns it.
"oh... I didn't know that"

"Your engine doesn't have VTCs. They only come on the Twin Turbo Z."

I've got more

I went back yesterday, to check on an o2 sensor price, just to see how much they mark up stuff, and because I like messing with them. Anyways, I got into an "argument" with the guy at the service desk over the number of o2 sensors. He tried to tell me that there are 4 So after that, I went into the lot and looked at the used cars to see if they had a 4th gen five speed because I've never driven one. So the salesman comes up to me and asks if he can help me with anything. I ask him if they have any 4th generation five speed maximas. After explaining what a 4th generation maxima is, he said no, we dont have any 95-99s but if you want you can call your dad and drive this 2000 five speed with him. He then proceeded to point to a white 99GLE

Well at our dealerships here, the apparently have 200hp maximas but wont sell me a 5 speed 98 for less than 20k

that must be the maxima type R they talkin bout

thats just goes to show you nissan staff are just plain stupid

Two lanes please
This lane for new service requests
And over here if we've already worked on it but messed something up

what do you think of this my dealer told me they would void my warranty if i put amsoil auto tranny fluid in my car because if something happened to the tranny they would say it was my fault for using the wrong tranny fluid i mean WTF if they were changing it wouldn't you think they would check to see if it is the right type of tranny fluid or would they put 10 quarts of oil in my tranny if i said i wanted to change it out with 5w-30 oil did this happen to any others

2 hours after i drop my car off service writer calls and says "you NEED a new battery it failed the test." "you should have us replace it because if you leave your headlights on or something it may lose charge"

fellow 5th gen owners CAN we leave our headlights on?? dont think so

My personal favorite was when I bought my max...part of the deal included them installing brand new rear shocks...

(me returning): "So, yea...these new rear shocks...they're 100% ineffective."

"Oh, I don't know what happened. We must have installed them wrong. Here's some free oil change and tune-up coupons."

They must have come up with some pretty creative work to install shocks wrong.

That's why i never take my car to the dealership.

You're welcome to print out the spreadsheet with the ATF results and show them that Nissan's ATF has no business going over 30k while the Mobil 1 ATF can go over 30k and still be recommended for further use.

But that would let facts get in the way......

Then they'll say:

"We don't accept 3rd party data."

facts the only facts nissan dealers have is nissan products are the best no matter what the spread sheets and facts say they are just brainwashed with stupidity

Really you should just avoid the dealer at all costs and resolve to yourself that you don't have a warranty at all. Plus, we would've helped you out with how-to drain n' fill. It's fairly easy on the 95 and up models, as most of the ATF comes out in the first place.....unless the 2k2 automagics are really different in design, which I thought they were not. Plus, you could've had the "superior" Nissan ATF analyzed.



BTW, did you decide against selling your muffler and getting the Naxos one?

I guess I could protest by being outside the dealership with my sign: "Amsoil lasted 17,000 miles on my Maxima with nothing more than an oil filter change halfway through. I have lab proof."

Nissan: "What's a lab?
That's tranny fluid right? haha...it sucks! "

Nope, oil.

pretty much all big dealerships are like that. I haven't met a smart salesperson EVER. And service departments? They ALL suck.

Two situations at same dealer:

I took my car in for service and parked directly next to service writer:

Me: I need to drop my car off
Service guy: Is that a 98'or 99'?
Me: I said no my car is right here
Service guy: I know
Me: Its a 2000 SE
Service guy: It can't be, they didn't come with manuals
Me: Can I talk to you service manager!

Recently, I was looking for a new car for the wife and called about leasing a 02' Altima

Me: Do you have any 02' V6 Altima's?
Sales guy: yep, but they are about the same $$ as the Maxima
Me: Really, whats the difference?
Sales guy: well the maxima is about as fast as a corvette, and the altima will beat a mustang, so it depends on how fast you want to go.
Me: click

yea i was talkin to my salesguy about how quick the 6spd was and he said i should test drive the spec v sentra they do 0-60 in like 3.6 secs i said kool what an idiot

^ Me laughing so hard I cry.

i didnt know they made smart technicians...

lol

The first statement makes a lot of sense--the Maxima problems are not rocket science, they are pretty much the same across the board and consistent. Big example is power brake clicking noise at the check valve. The 2nd comment would be an issue with a particular dealer, not all dealers. Ditto on the 3rd, it makes no sense, how you say, nonsense.

Or as Russ would say, that guy is "ubnormal"

OK, us folks in east Toronto who go to Morningside Nissan must be the luckiest Maxima owners on the planet when it comes to service!

The employee parking area has 3 modded Maximas in it every time I'm there. They'll order parts from Stillen and other aftermaket suppliers and give you a better price than you could get if you ordered direct. They do big brake kits, NOS and S/C installs and WON'T void your warranty on anything they install.

I called them the other day to enquire about RSB's. They asked me what year my Max was and told me that another Maxima.org member (small world, or what!!!) was there to order the newest Stillen RSB for his 4th Gen Maxima and was looking to sell his older (2y/o) Stillen RSB for $125CDN (approx $80US). I jumped on the deal faster than a grasshopper on crystal meth.

They're going to call me when his RSB comes in and we'll meet up. They'll put us both up on hoists and take the old RSB off his car and put it on mine as they install his new one. The bonus - we split a one-hour labour charge and I pay him cash (no tax) for the RSB.

So I get a slightly used Stillen RSB including installation for about $50CDN less than the best price I could find on an Addco RSB without installation - all because they have a service department that doesn't suck.

nissan service sucks and most fo the salesman are morons. i'm not even gonna get into it.

"That's not stock."

Well, after taking my car in for new brakes, I kept being told that it wasnt ready and to call back in an hour. After 3 more hours, I just went down there. They had lost the keys to my car. I suggested they ask the guy who worked on my car where he put them...they were in his toolbox.

This same dealer (formerly known as Sutherlin Nissan in Marrietta, GA) did this to my dad too. Punks!

Won't void warrenty!??!?!!
Is this a Canadian thing? or are there other dealerships here that can do that? That would be worth the drive for me.

"your 99 maxima doens't have VQ engine, only 2000+ maximas have VQ, which is a lot better than your VE engine, you should buy this 2k1 here!(pointing)"

Below is an example of a letter that Amsoil sends out to people about the motor oil. If you have your dealers address, I will have Amsoil send out one similar about ATF. That should get there attention. I can't stand truly incompetent people
----------
It has come to our attention that a member of your staff (name) has been informing customers that the use of synthetic motor oil, or the practice of extending oil drain intervals, voids manufacturers' warranties. Neither claim is true. Please review the following facts about synthetic motor oil and put an end to these false statements.
Synthetic motor oil was introduced to the automotive public in 1972 by AMSOIL INC, with its introduction of the world's first API (American Petroleum Institute) rated synthetic motor oil. Since then, every major oil manufacturer has followed AMSOIL's lead and has introduced synthetic motor oils of their own. The performance benefits are indisputable, as evidenced by the fact that every jet engine in the world today uses only synthetic oil.
Vehicle manufacturers recommend lubricant according to their viscosity grade and service classification. Any oil, whether it's conventional petroleum motor oil or synthetic, meeting the correct viscosity grade (5W-30 for example) and the current API SH and ILSAC GF-1 North American service classifications, may be used without affecting warranty coverage. In fact, synthetic oils labeled GF-1 are recommended, but in many applications, actually required.


Furthermore, the practice of extending oil drain intervals does not void warranties. Original equipment manufacturers pay or deny warranty claims based on the findings of failure analysis. To affect the vehicle warranty, the lubricant must be directly responsible for the failure. If the oil didn't cause the problem the warranty cannot be voided, regardless of brand or length of time in use.
Note also that a warranty cannot be voided by verbal instruction only. If voiced, it must be done in writing, stating the specific reason.


The fact is, AMSOIL Synthetic Motor Oils exceed the most demanding worldwide performance standards, including the API SH and ILSAC GF-1 North American standards, and meet all original equipment manufacturer warranty requirements. AMSOIL Synthetic Motor Oils are specifically formulated for long drain service and provide superior performance and protection to that provided by conventional motor oils. AMSOIL Synthetic Motor Oils may be recommended and installed with complete confidence and at no risk to warranty coverage.

We appreciate your attention to this matter and anticipate no further misunderstanding regarding synthetic motor oil.


AMSOIL INC.
Customer Service Division
c.c. legal department

Why would you take your car to Nissan for brakes? You can do it yourself for $45 OEM pads and 20 minutes.

Anyway, this thread seems to be belly-aching to the extreme. If a Nissan dealer doesn't know that a Maxima comes with a 5-spd, doesn't know that a VQ engine came in the 95+, yada yada, who's the fool, the dealership or the person who pays such a dealership and then complains on a forum? I don't know, yes, there are dishonest dealers, yes, there is incompetence, but one has to wonder how much of this is just puffing. If that's what you fellas really think, then why in the world would you ever consider another Nissan product? Where I bought my car it's also an Infiniti dealership, same service dept. So they would also not know what motor or tranny is available in a G35, Q45, right?

Remember, you have to be a wolf to protect the sheep. This thread is really a bit bizarre if you ask me. If you wanna be a sheep, then post away. You'd probably get more satisfaction by switching to A) another dealership b) another make of car, maybe Acura or BMW .

the sales man at the dealership where i got my car couldnt tell me what a skyline was 6mths later i went in to test drive a SE-R he told me it was running 13's in the qt mi...how stupid are these ppl

on the other hand the local dealship where i live in a small town they actually know what there talking about when it comes to nissan vehicles and the owner is a member here on the org he luvs it when i bring my max in to the shop