Injen Intakes GB Free Shipping
Don't tell me what Injen says. I'm telling you straight up thats what the person told me. Seems a little rediculous on your part that Injen would tell you not to take a return? The problem DOES in fact stand with you because you are a reseller of a product. How can you sell a product and not stand behind it 100%? And about posting my previous message...why don't you post the whole thing? I specifically asked for a REFUND. If you wan't to give me that Injen VP's number i'll be happy to call him. I'll also be happy to mention 101 reasons why you should not be selling products for them.
Originally Posted by aggressivemport
Just off the phone with Injen...
If you are having a problem with the fitment of your intake call them directly. I know one of you stated that you called Injen and they were unwilling to help. I talked with the VP today and needless to say he is not to happy about the response you recieved. He has asked you to call and let them know what is going on. They have told me that they are aware of this issue, and have a replacement part for you that need it. Give them a call and they will be happy to help you.
If you are having a problem with the fitment of your intake call them directly. I know one of you stated that you called Injen and they were unwilling to help. I talked with the VP today and needless to say he is not to happy about the response you recieved. He has asked you to call and let them know what is going on. They have told me that they are aware of this issue, and have a replacement part for you that need it. Give them a call and they will be happy to help you.
Originally Posted by WaydeMax
Well, i just got off da phone wit Injen. I was callin about the fitment issue and the replacement part like u said above. They said they didn't know what i was talkin about and that I should do everything through u. They also said that they had no knowledge of this group deal and do not even participate in any group buys. I told him that u called them and had it worked out and he said he knew nothing. So what now......
I just called back and asked for Phil. Apparently, that was the same person i talked to yesterday. He checked and said that u weren't an authorized dealer so he couldn't do it. I dont know whats goin on but maybe u should talk to him again because he is not doing it.
Rd1940
I received my Injen RD1940 on Monday and tried to put it into my 2002 maxima and it did not fit. It is about 3/4" too long and it will not reach the bolt to tie it down to the engine block. I worked at it for couple of hours and took it apart and put it back and nothing. What are my options?
The Injen I received was not opened and had a red and whie tape which stated that if the tape was broken, to contact the dealer. It was intacted. The second aluminum extension may be the problem to where it is longer than it should be since it hits the fan shoud and the welded piece does not reach the bolt to be attached as it shows on the Injen instruction picture #11 I believe. Dave, please reply asap. Thanks, Ed.
Originally Posted by WaydeMax
thats what i thought at first but it says 5/98 on da sticker inside da door
All 5/97+ Maximas need the RD1930..the hole style, instead of the "screw-in" style adapter on top of the upper intake pipe
Someone needs to get this straightened out. I called Injen twice and both times they said to talk to you because there was nothing they could do. Stop BSing here and either give us some new parts or a refund.
Originally Posted by zachary1988
The number you have posted 1-(909) 893-0706, I called twice just before writing this message and received a computer message stating "the number you have reached is not in service". WHAT IS GOING ON!?
This is because the number is (909) 839-0706, not 893
You are absolutely correct. Sorry for the confusion. I did talk to Phil at Injen and he recommended that I take a picture of the two aluminum pieces and send it to him via phillipp@injen.com. He did say it has two "p"s in phillipp. He thinks that I was sent an older model for the RD1940 but cannot do anything until he sees the picture.
I talked to Paul at Injen who is a designer there and while I was talking to him, he stated that someone had just brought in a 2002 Maxima with the same problem of the welded bracket on the longer aluminum piece to be bolted down on the water inlet did not reach. It is presently secured by about 1/8". Paul stated that Nissan has done this on occasins where they may change a piece here and there and stated that on my Maxima which has a manufactured date of 12/01, they did this. Paul believes that the water inlet is the problem here and not their product. Paul stated that he would fix the problem and send out a new piece to me. I am glad that majority of the people who bought the Injen from Aggressivemports at a good price and did not have a problem. I guess in the end result, Injen would be helping out the ones who did have a problem, but I did not like the way Aggressivemports handle this situation by telling us that they were "figuring out what is going on with the fitment", "awaiting a resolution that will be solved by Injen and my distributor" and "You can all rest assure that once this is reached you all will know" and their resolution after all was to give us the name and number of Injen when we could have done that on our own and I did.
I talked to Paul at Injen yesterday and he claims that the person who has the same problem now will be bringing in their Maxima on 6/28, then he claims that production will go into effect. I asked why all that work and he claims because there may be others involved that may have the same problem. Unless shortening the longer aluminum piece will be a big problem or cause the intake to not do it's job, I can't see why he just can't cut one longer piece by about 1/2", flare it out as original and send it out to me which I did ask first before he did the explaining of what they have to do for the future problems. Not good. By the way, what does it mean by "I need to read the FAQ and IMPORTANT threads before posting a question"? I emailed both Kevin and Jane the past two days and have not received a reply from either. Thanks, Ed.
Actually, easier than that would be just to reweld the "U" shaped bracket that the unit is to be tied down to the water inlet by let's say 3/4" to 1". Again, I don't know what all the fuss is because of all the units they have sold, only one other person and I have complained about it so why go through all that cost and production when I would be happy for them to send out a piece with the different weld. Hopefully this is not a run around since I do recall Paul stating that they had in one Maxima in their shop with the same problem on 6/16 (my note above) so why I'm just wonerding now while I write this why they have to look at it again on 6/28? Hmmmmm.
This is for Dave H. at Aggressivemport: I still do not have a resolution from Injen and still have the RD 1940 that does not fit properly. I have been dealing with Paul Ho(who is an Injen designer that I was referred to) and it's not working out. Paul said that a car with the same problem was to be in his shop on 6/28, 7/2 and still no results. If you have read the post, a car was in the shop on 6/16. I am getting tired of the run around and I believe I am entitiled to a full refund since I have tried to get my problem resolved. Please reply!
Well, I finally got my problem resolved. I had some assistance from another member who took some pictures of his Injen and it turned out to be a flaw in the bracket that ties down the whole thing. Mine happened to be welded in the wrong spot by about 1.25" off the correct spot which is why I could not tie it down. I sent my original piece to Paul Ho at Injen and he sent a new one back in 3 days. Yes, 3 days as promised. Not like the 3 days promised which turned into 8 days for my Injen when purchased(5/17-5/24). Two months later but it worked out well thank to members of this organization. No thanks to "you know who".
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