$100 DIGITAL SLIM HID KITS 35W - NOT ANALOG
2 years.
Well, I am not very happy at this point in time. My hid kit is not working properly. When I first hooked it up the driver's side color was not the same as the passenger side. It looked 6000K with 3000K on the passenger side. I have sent 2 or 3 pms to the seller with no response. Then a few days ago I noticed the driver side bulb is pink. I decided last night to take a picture and found that the drivers side is dead. So no use in taking photos of a light that doesn't work. I should have held off on my iTrader feedback until they were installed.
I have not received any replies. I find it very odd that when I was deciding to buy these there were no problems with communicating. But as soon as I pm with a complaint pm's miraculously stop working. Seems to me the only reason you finally responded was because I posted in the thread. How do I know it is not a bad ballast? I will go through the rigamarole and swap the bulbs. And it would be a good idea to tell me where to send the bulbs I think. BTY who pays for shipping the bulbs back? Me I suppose?
Last edited by knight_yyz; Oct 17, 2008 at 02:26 AM.
Please email us directly to umnitzaship@gmail.com with your information.
We're all back in the office tomorrow and we'll look this up - please send us an email using CONTACT US (otherwise, your email may be caught in spam) and we'll work out the details of your situation.
airmail does not take two weeks. I already emailed, you and you are aware of the situation. I shouldn't have to email you again. I replied to an existing email from you or your company which was going back and forth for a while. You are starting to make excuses and that pisses me off more than anything.
We certainly don't want to make you feel like we're not taking care of you, but we do receive many emails and even sometimes replies to our email do not get through.
That is why we asked you to email umnitzaship@gmail.com - thank you for your patience, we will take care of it.
As for USPS/Purolator airmail, that's a sore spot for some shipments - they can delivery an air first class shipment in 3 days and sometimes take 3 weeks to deliver express.
We'll work hard for you and fix it.
That is why we asked you to email umnitzaship@gmail.com - thank you for your patience, we will take care of it.
As for USPS/Purolator airmail, that's a sore spot for some shipments - they can delivery an air first class shipment in 3 days and sometimes take 3 weeks to deliver express.
We'll work hard for you and fix it.
5 days later and still no response... assuming the last email ended up in your spam folder and you are aware of the email you could have at least had the decency to look through the spam folder and respond to it.
Joined: May 2004
Posts: 8,143
From: Communist Wealth of Virginia
umnitza - one of my bulbs aren't quite the color (more like a white/greenish) that it should be so i'm going to need to get a new one. How much do you charge for just one bulb, what type are they and how quickly can you get it to me?
email us - we'll try to handle it off line for you - info@umnitza.com
Joined: May 2004
Posts: 8,143
From: Communist Wealth of Virginia
email us - we'll try to handle it off line for you - info@umnitza.com
email us - we'll try to handle it off line for you - info@umnitza.com
Joined: May 2004
Posts: 8,143
From: Communist Wealth of Virginia
good luck with that, I've been trying to figure out what is going on with my return. It's been over 4 weeks since I mailed my parts back for warranty. Last email I got was 4 days ago stating they got my parts but have no replacements. I responded to that email 4 days ago and still no response. By the time I get these back it will be 20 below zero and too friking cold to put them on.
good luck with that, I've been trying to figure out what is going on with my return. It's been over 4 weeks since I mailed my parts back for warranty. Last email I got was 4 days ago stating they got my parts but have no replacements. I responded to that email 4 days ago and still no response. By the time I get these back it will be 20 below zero and too friking cold to put them on.
It's ok if it's handled here. nothing to worry about.
good luck with that, I've been trying to figure out what is going on with my return. It's been over 4 weeks since I mailed my parts back for warranty. Last email I got was 4 days ago stating they got my parts but have no replacements. I responded to that email 4 days ago and still no response. By the time I get these back it will be 20 below zero and too friking cold to put them on.
I am wondering as both a moderator and as a potential customer.
How are your H7 kits- is it also all plug and play? I want a set for my Legacy and the 35W H7 in 4300K is looking good, with the 2 year warranty and all.



paypal link.
