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Battling transmission company for $$$, need some input on LSD and other tech stuff

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Old Nov 10, 2003 | 02:20 PM
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Battling transmission company for $$$, need some input on LSD and other tech stuff

Well, here is the thread where I posted my whole story.
OLD THREAD

Notice I posted at the bottom, and that my problem is pretty much identical to the poster of the thread. Kind of makes you think how often this company sends the wrong tranny....

Basically, I'm trying to get about $400 for R&R of the tranny, and $400 for the shimming/installation of my stock LSD unit into the tranny they sent me. Since the company (Phoenix Remanufactured Transmissions) PRT apparently sent me the wrong tranny, I would like compensation for the costs I incurred as a result of sending me the wrong tranny. My mechanic couldn't get the d/s axle to fit, which means they sent me a non-LSD tranny. I talked to the owner of PRT, and he said it would have been technically impossible for my shop to install my stock LSD unit into the tranny they sent me (non-LSD) because LSD and non-LSD trannies are two different sizes, so the LSD unit wouldn't fit in the case.

I am looking for info I can use for my case against PRT. The fact that they did the EXACT same thing to another member of this site makes me wonder how legit this company is. I know people install aftermarket differential to Maximas, but I need to figure out how to use it against PRT.

The owner of the company sent me an email with pics of 2 Maxima trannies side by side. One was LSD, the other wasn't. The LSD one is about an inch larger, and this is what the owner is using against me to prove that what my mechanic did was impossible. I need to prove that what happened can actually happen to the owner. All help is greatly appreciated guys!!!
Old Nov 10, 2003 | 02:23 PM
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From: norcal
maybe someone with an factory repair manual can scan a diagram of both trannies if they are in there.

How about if you contact your local dealer (or any nissan dealership) service dept. and ask them if they can print you a diagram or something.

good luck man, i was so close to getting a tranny from them last year. It is unfortunate that you have to go through this
Old Nov 10, 2003 | 02:25 PM
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You are claiming you got a non-lsd tranny correct? The tranny itself should have a p/n stamped on it. That p/n should prove if it's a lsd or non-lsd tranny.
Old Nov 10, 2003 | 02:37 PM
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From: norcal
Originally Posted by Jeff92se
You are claiming you got a non-lsd tranny correct? The tranny itself should have a p/n stamped on it. That p/n should prove if it's a lsd or non-lsd tranny.

I think he wants some sort of proof that the LSD and non-LSD are the same size in general so it can be installed without a problem up until they put in the axle...
Old Nov 10, 2003 | 03:34 PM
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Originally Posted by Jeff92se
You are claiming you got a non-lsd tranny correct? The tranny itself should have a p/n stamped on it. That p/n should prove if it's a lsd or non-lsd tranny.
Nadir, you are pretty much correct.

Jeff, yes, I am claiming they originally sent me a non-LSD tranny. They aren't denying that, they are denying the fact that my stock LSD unit could be installed on their non-LSD tranny. I no longer have the tranny they sent me either, so getting a part number would be impossible, and probably useless.
Old Nov 10, 2003 | 05:15 PM
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ivelweyz
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what year was the car that the tranny came off. If he sent you one from a 2k1 or something then you have nothing to file against him...
Old Nov 10, 2003 | 06:34 PM
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Originally Posted by ivelweyz
what year was the car that the tranny came off. If he sent you one from a 2k1 or something then you have nothing to file against him...
I'm assuming 95-99 because I never heard otherwise from anybody. However, I can't be sure about that, so don't quote me. If he did actually send me a 5th gen tranny, why wouldn't I have anything to file against him? He sent me the wrong tranny.
Old Nov 10, 2003 | 09:33 PM
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Not really since they are the SAME thing. Only difference is that on a 4th gen the axles have to be changed to work with the 5th gen tranny. You need 5th gen axles for a 5th gen tranny in a 4th gen max...
Old Nov 10, 2003 | 09:37 PM
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Originally Posted by ivelweyz
Not really since they are the SAME thing. Only difference is that on a 4th gen the axles have to be changed to work with the 5th gen tranny. You need 5th gen axles for a 5th gen tranny in a 4th gen max...
Well, I shouldn't have to pay for new axles when buying a tranny that's SUPPOSED to be for and fit my car. But I don't think this is really the case in my situation. I need some info as to if the stock LSD unit can be transfered to a non-LSD tranny.
Old Nov 11, 2003 | 04:53 PM
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ivelweyz
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LSD tansmission is just a normal open dif transmission with limited slip put in, like adding a quaife to a non locking transmission. Also axles are gonna cost you $120 together so I don't see the point of going through all that trouble over $120. You won't get anything from it if the company is smart enough to say what I said before. All the lawyers and whatever you're doing is not worth it. Also if the transmissions are the same number, which I think they are, you're wasting your time since a TRANSMISSION company sells transmissions not axles or any other components...
Old Nov 13, 2003 | 07:46 AM
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4th gen tranny woes eh? By the way, wheres K town MD?
Old Nov 13, 2003 | 12:48 PM
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Originally Posted by ericdwong
4th gen tranny woes eh? By the way, wheres K town MD?
well, the woes are over for now at least. just need to get my money. k-town is my stupid name for kensington, MD. its a small place between bethesda and rockville.

ivelweyz- i stil dont understand the point youre making. my mechanic tried non-LSD axles after the stock ones didn't fit. i dont think the non-LSD ones fit either (if i remember correctly). what is your point again? that they can send me the wrong tranny and get away with it?
Old Nov 13, 2003 | 04:00 PM
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my experiance thus far with PRT.
VERY LONG


i ordered a reman transmission from these guys, first of all they took way too long (granted i didnt even have my motor) but i let that go because i wasnt in a rush, i get the tranny, all looks well, install it, wont shift. ok 174k on stock linkage(long shot, but i'll try anything once). replace linkage(MUCH cleaner feeling), goes into 1st, 2nd and 5th. take it off, call PRT they give me a bunch of crap about adjusting the cables, making sure the clutch disengages, whatever. i dont have cables and i went through the clutch thing. i called back a day later to speak with a supervisor and he said he'd MAIL a UPS packing slip to me and all i had to do was put the tranny in a box, slap the sticker on and call UPS so they'd pick it up.
2 days later, tranny is still full of oil, sensors still installed its sitting under a tarp in my driveway (i'm not even home) UPS shows up..i was expecting at least 3-5 business days before i recieved a sticker..whatever..they came back and picked up the tranny after i stripped it.
i track my tranny, it gets delivered, next morning i call..the guy claims its being setup to be tested right then and he'd call me back in a few hours.
next day he calls and says the tech wasnt able to test it and it'd be done before the end of the week (this was a wednesday, also not a big deal because they said the turnaround was 1-4 business days). dont hear from them, i call them back the following wednesday and talk to jerry in shipping/recieving (great guy might i add) he said he has no idea why no one called to let me know it was shipped out but i should have it on friday afternoon, so i asked him to please find out what was wrong with it and why it wasnt shifting, holding oil and why the t/o bearing didnt fit right. he said he'd have someone call.
recieved the tranny the next day(thursday morning), called PRT for them to tell me how i could test it before i installed it so i dont waste my time/gear oil again, some guy with a thick southern accent said i'd be hard pressed to be able to shift it out of the car with no fluid in it but told me what to do..barely could shift.
whatever, i installed it, dry shifted it into 1st, 2nd, 3rd, 4th, 5th and it sort of goes into reverse. fill it with gear oil, everything gets easier except reverse which doesnt change. it kind of goes in, its just not all the way, so i think that'll change when i can actually move the car and the fluid gets going through the tranny.
whats odd is the throwout bearing doesnt fit right (i had to shave it) but everything else is fine. i have a 92SE w/VLSD and i know for a fact that the VG 5speed axles do not fit (not sure if that includes non VLSD VE axles though). as of now though the only problem is the t/o bearing...the fluid isnt leaking at all now (it was leaking from 3 bolts on the underside of the case onto my driveway before i returned it). we'll see soon how this goes.
good luck guys, i'm interested as to how this turns out, they seem to have excellent feedback on ebay and they seemed decent on the phone with me..and if it werent for half the gears not working before i'd be completely satisfied. but like i said, they did take forever to get the tranny to me initially.
if i did pay a shop to do the work, i'd be furious if they didnt pay for the extra labor charges, but i cant really make them pay me for the time i spent doing it.
Old Nov 14, 2003 | 02:01 PM
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So does anybody know if it's possible to put a stock LSD unit in a non-LSD tranny?
Old Nov 14, 2003 | 02:05 PM
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I know in the 3-gens, you can't put a VLSD in a non-VLSD tranny because it won't fit. The VLSD trannies have a buldge in the casing to accomodate it. Since the 4-gens use a similar VLSD, I will ASSUME it's the same case. There might be other internal differences that would prevent it also but I don't know. ie.. bigger seals/drive axles indicate different internal parts.

Originally Posted by 95maxrider
So does anybody know if it's possible to put a stock LSD unit in a non-LSD tranny?
Old Nov 14, 2003 | 02:25 PM
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Originally Posted by Jeff92se
I know in the 3-gens, you can't put a VLSD in a non-VLSD tranny because it won't fit. The VLSD trannies have a buldge in the casing to accomodate it. Since the 4-gens use a similar VLSD, I will ASSUME it's the same case. There might be other internal differences that would prevent it also but I don't know. ie.. bigger seals/drive axles indicate different internal parts.
am i correct in my assumption that if my car originally came with a VLSD, that my VLSD axles would not work with a non-LSD tranny?
Old Nov 14, 2003 | 02:27 PM
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That I don't know. But most places will ask if you have a VLSD or not. But it's been my assumption that most VE30DE 5-sps came with VLSD.

Originally Posted by MaDMaX024
am i correct in my assumption that if my car originally came with a VLSD, that my VLSD axles would not work with a non-LSD tranny?
Old Nov 14, 2003 | 02:43 PM
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ivelweyz
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for the 4th gens at least, a car originally with non lsd tranny will not work with a lsd tranny and non lsd axles. You need lsd axles for the lsd tranny...
Old Nov 15, 2003 | 02:00 PM
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well it happened again, i still dont have reverse.
i'm going to call them on monday and try to talk my way into them footing the bill for either the tranny to get fixed or for a shop to pull it out and send it back. this is ridiculous, i should not have to return the same transmission twice. i also want the money for the gear oil that was wasted because of these problems. i will never buy from these morons again and i hope no one else does either.
i'll update on monday after i talk to them.
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