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Latest JD Power and Associates 2007 Vehicle Dependibility Study is out

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Old Aug 9, 2007 | 12:27 PM
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Latest JD Power and Associates 2007 Vehicle Dependibility Study is out



http://www.jdpower.com/corporate/new...spx?ID=2007130

Old Aug 9, 2007 | 12:35 PM
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I like how Infiniti is far less problematic than Nissan..
Old Aug 9, 2007 | 01:24 PM
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That's all fine and dandy, but what where exactly do they get their numbers? The dealerships for warranty work? Is that saying 274 problems per 100 vehicles? (I read the article, albeit quickly). How does the point system work? If my toyota needs a new tranny after 200 miles or my new jeep threw a rod at 20k, and my nissan needs a new rotor, does that equate to the same amount of points?
Old Aug 9, 2007 | 01:50 PM
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Sad sad. Think my next car will be a CTS-V

Most dependable 2003 vehicles by market segment
Because brand rankings - for example Buick, Lexus, Mercury, etc. - are based on averages, not all top-ranked brands have specific top-ranked vehicles.

Sub-compact car Scion xA
Compact car Honda Civic
Compact sport car Mazda Miata
Midsize sporty car Chevrolet SSR/Ford Mustang (tie)
Mdisize car Buick Century
Large car Ford Crown Victoria
Compact premium sporty car Honda S2000
Entry premium car Infiniti I35
Midsize premium car Lexus GS
Large premium car Lexus LS
Premium sporty car Lexus SC
Compact SUV Toyota Rav4
Midsize SUV Oldsmobile Bravada
Large SUV Toyota Sequoia
Large Pickup Toyoya Tundra
Midsize pickup Toyota Tacoma
Van Oldsmobile Silhouette
Midsize premium SUV Lexus GX
Large premium SUV Lexus LX

Jae
Old Aug 9, 2007 | 01:58 PM
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53,000 owners were surveyed. They didn't say how many of each make and model, pure "random" samples.
Old Aug 9, 2007 | 02:01 PM
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wow..Buick is at the top??? amazing.
Old Aug 9, 2007 | 10:20 PM
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This can't be accurate. Mercedes Benz and Jaguar rate good, yet I see all over the internet and in Consumer Reports that their cars have a crap load of problems. My friend had an 04 X-Type and he sold it to buy an 06 RSX because things kept breaking on the Jag. How the hell do GM, Ford, and Chrysler all rate better than Nissan? And what's really weird is that, for example, Lincoln rates so much better than Ford, but Lincolns are Fords, just nicer, such as, Expedition = Navigator, Fusion = Milan, Escape =Mariner, Five Hundred = Montego, Explorer = Mountaineer. This doesn't make sense to me and seems like a load of crap.
Old Aug 9, 2007 | 10:27 PM
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i want my 1991 buick regal back ($500 dollar value)

but really the nissan and infiniti should be closer, dont they use the same engine's and transmissions ? where are infinitis of today made ?

although i gota say, its been long known that Land Rovers are crap
Old Aug 9, 2007 | 10:39 PM
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JD power and associate means crap. they just chalk up the grandmas that call in and require assitance with keyless entry !
Old Aug 10, 2007 | 01:10 AM
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LOL, I'll torch my car the day that chrysler (let alone most others on that list) makes a more reliable care than nissan. I'm cereal.

You gotta love BS, bogus "stats". Either they actually randomly picked numbers or most of the higher ranked companies paid them off. It's a no brainer. Cadillac is rated the wost luxury car by EVERYONE else (and just plain bad overall). And serious problems, not "my check engine light came on b/c of a bad sensor that doesn't mean ****" problems".

Hell, you can prove it's all BS from one result alone. Saturn being right next to nissan. *throws arms in the air* Honestly, what saturn hasn't catastrophically failed (multiple times I might add)?

I think customers and nissan should sue these *******s. We wonder why our resale sucks ****. Well here ya go! Erroneous stats made to fit someones agenda. You'd think jdpower was working with the gov't the way they churn out this ****.
Old Aug 10, 2007 | 06:28 AM
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I hope this study is flawed! Although, I did just purchase a brand new Maxima and with less than 2K miles, it just threw a service engine light. Can't wait to see what the dealer says it is.
Old Aug 10, 2007 | 07:06 AM
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I wonder how much of this comes down to the driver? I would think the top four are bought by the type of people who dont push their cars to the limit much.

That trend keeps going too, like Scion/Toyota use much of the same hardware, but younger people drive Scions... and would probably be more likely to do something bad to the car or neglect maintenance in some way.
Old Aug 10, 2007 | 07:50 AM
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you know a reliability study is BS when BMW and MB rank above average.
Old Aug 10, 2007 | 09:14 AM
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lol at Nissan and fanboy disbelief.
Old Aug 10, 2007 | 09:19 AM
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I bet that the owners of the cars on the top of the list dont put nearly as many miles nor as many hard miles as the vehicles below.
Old Aug 10, 2007 | 09:43 AM
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well its definitely not a real scientific survey.. I believe JD relies on self-report surveys so take it with a grain of salt. Does a car rank low because more of their dissatisfied customers sent in surveys? Does a car rank high because, despite being plagued by repair issues, owners just couldn't be bothered to send in the survey?

It's a tool. It's an inaccurate tool. Informed people don't make buying decisions using this tool, but it serves a purpose.
Old Aug 10, 2007 | 02:26 PM
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Originally Posted by Zargon
lol at Nissan and fanboy disbelief.
No, hardly, actually. It would be fine if nissan was in the middle, but only if the known, horrible, car manufacturers (see my comment above) were after them.

Agreed on the BMW comment. The (newer) ones imported to the U.S. are no better than the avg. "American" car. On a side note of that, I saw one on a police chase video break down ROFL. BMW FTL.

In my experience the Mercury and Lincolns perform exceptionally well compared to the regular Ford counterparts. Our family has owned a few (with over 100K miles) and they run great and can handle abuse (I drove them like a rally car lol). So I can buy that they rate high on the list (but of course old ppl aren't going to ***** about the car much and yes, that is who buys them haha).
Old Aug 10, 2007 | 06:43 PM
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This is that 30 day survey they send out to new car owners, so if your Nissan has a squeak you rank in the same category as a Jeep owner who needs a new transmission after a whopping 200 miles, interesting
Old Aug 10, 2007 | 09:57 PM
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Originally Posted by Child_uv_KoRn
On a side note of that, I saw one on a police chase video break down ROFL. BMW FTL.


That video was doctored to make it look like the M3 broke down. If you watch carefully you can see the same footage replayed, but slowed down to make it look like the car stopped when in reality it didn't. The kid was caught later at home. Sorry if the facts bother you.

I've had a new Maxima and a new BMW.

The Maxima had the following problems in the first year of ownership:

-gurgling heater core
-faded chrome roof strips
-warped rotors
-blown struts
-the infamous shimmy
-fading interior plastic
-rattling rear deck


In nearly a year of ownership my other car has had 0 problems.
Old Aug 10, 2007 | 09:59 PM
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Originally Posted by STARR
This is that 30 day survey they send out to new car owners, so if your Nissan has a squeak you rank in the same category as a Jeep owner who needs a new transmission after a whopping 200 miles, interesting
Nope.

I believe you are thinking of the Initial Quality Survey. This is a different study and surveys original owners of 3 year old vehicles (that's what the article said anyways).
Old Aug 10, 2007 | 10:02 PM
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BTW, I should note that in 2.5 years of ownership, our Pathfinder has performed flawlessly. I don't hate Nissan, but some people give them too much credit.
Old Aug 10, 2007 | 10:48 PM
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One thing that you have to remember is that a lot of old grannys buy Lincolns, Cadillacs, and Buicks. Not all but a lot of granny mobiles are 10+ years old, but they only have like 30,000 miles on them. Things aren't going to break on the car as much if you don't even drive thing ever. A lot of people that buy Nissans use them as daily drivers and will have 200,000+ miles in 10 years. I'm not saying that all Buicks, Lincolns, and Cadillacs are like this, but a lot of them are.
Old Aug 11, 2007 | 04:26 AM
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Zargon,

I'm more interested in the 1988 Yugo Se,

How did it do according to the survey?

Ok, back on topic, just had to ask.
Old Aug 11, 2007 | 08:27 AM
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Originally Posted by 4MySwee
Zargon,

I'm more interested in the 1988 Yugo Se,

How did it do according to the survey?

Ok, back on topic, just had to ask.

The Yugo's greatness cannot be contained in a survey.
Old Aug 11, 2007 | 08:37 AM
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I love excuses
Old Aug 11, 2007 | 05:10 PM
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actually, I think the more passionate a person is about their car, the more likely they are to nitpick small issues that most people would ignore. A lot of people in cars that are overall exceptionally reliable, may have squeaks and rattles, whereas something like a toyota is a top performer. I mean, seriously, when was their EVER a time where someone was passionate about owning an accord or camry

Jags and Land Rovers are british, and common british thinking is that "If you're not working on it, it's not a real car"

GM vehicles have been quoted as running badly longer than most any cars run at all. True story. you usually can nurse a badly running car from them for YEARS. something like a Toyota, people will even ignore when it's doing funny things, like "whatever, it's a toyota, it won't break down" so no prevenative maintenance is performed. something that evokes the passion we have for our cars, we have detailing kits in the trunk, spare parts on order that we don't need, and as soon as we get an SES light, we're at the dealership or parts place getting codes pulled. I think it's like an overprotective mother. her child coughs, she's taking him to the doctor the NEXT day. then when people ask the mom how the child's been... "Oh, poor baby has been sick lately" the kid prolly just had something caught in his throat, but we're all paranoid like that

. . .for the love of a maxima.
Old Aug 11, 2007 | 05:14 PM
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Originally Posted by Maxim(a)SerjVQ
actually, I think the more passionate a person is about their car, the more likely they are to nitpick small issues that most people would ignore. A lot of people in cars that are overall exceptionally reliable, may have squeaks and rattles, whereas something like a toyota is a top performer. I mean, seriously, when was their EVER a time where someone was passionate about owning an accord or camry

Jags and Land Rovers are british, and common british thinking is that "If you're not working on it, it's not a real car"

GM vehicles have been quoted as running badly longer than most any cars run at all. True story. you usually can nurse a badly running car from them for YEARS. something like a Toyota, people will even ignore when it's doing funny things, like "whatever, it's a toyota, it won't break down" so no prevenative maintenance is performed. something that evokes the passion we have for our cars, we have detailing kits in the trunk, spare parts on order that we don't need, and as soon as we get an SES light, we're at the dealership or parts place getting codes pulled. I think it's like an overprotective mother. her child coughs, she's taking him to the doctor the NEXT day. then when people ask the mom how the child's been... "Oh, poor baby has been sick lately" the kid prolly just had something caught in his throat, but we're all paranoid like that

. . .for the love of a maxima.
Nicely put, I agree totally
Old Aug 12, 2007 | 01:30 AM
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That's me, the overprotective mother. Of both my children, the ones that sleep in the house and the one that sleeps in the garage.
Old Aug 12, 2007 | 05:48 AM
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Originally Posted by Maxim(a)SerjVQ
actually, I think the more passionate a person is about their car, the more likely they are to nitpick small issues that most people would ignore. A lot of people in cars that are overall exceptionally reliable, may have squeaks and rattles, whereas something like a toyota is a top performer. I mean, seriously, when was their EVER a time where someone was passionate about owning an accord or camry

Jags and Land Rovers are british, and common british thinking is that "If you're not working on it, it's not a real car"

GM vehicles have been quoted as running badly longer than most any cars run at all. True story. you usually can nurse a badly running car from them for YEARS. something like a Toyota, people will even ignore when it's doing funny things, like "whatever, it's a toyota, it won't break down" so no prevenative maintenance is performed. something that evokes the passion we have for our cars, we have detailing kits in the trunk, spare parts on order that we don't need, and as soon as we get an SES light, we're at the dealership or parts place getting codes pulled. I think it's like an overprotective mother. her child coughs, she's taking him to the doctor the NEXT day. then when people ask the mom how the child's been... "Oh, poor baby has been sick lately" the kid prolly just had something caught in his throat, but we're all paranoid like that

. . .for the love of a maxima.

I don't agree, that is just SOME people on the org, not even a large percentage. I know people that just drive and don't really care about cels if the car is driving decent.
You say this like many org members get surveyed but I doubt hardly any have ever been...
Old Aug 12, 2007 | 07:42 AM
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Too many american cars above Nissans. Kinda hard to believe huh?
Old Aug 13, 2007 | 11:25 AM
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lol i just returned from my drive to SC and throughout the drive i saw numerous abandon cars and most of them were cars like saturn, chevy, buick.....i only one nissan which was due to flat tire (nissan 300zx - the poor guy took the tire out n walked to nearest exit, unfortunately every1 else was stuck in traffic)......but any how............IMO the top companies are payin JD for marketing....
Old Aug 13, 2007 | 11:54 AM
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^ and that means land rover cant afford to bribe JD ?
Old Aug 13, 2007 | 01:11 PM
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Originally Posted by maximalxl
lol i just returned from my drive to SC and throughout the drive i saw numerous abandon cars and most of them were cars like saturn, chevy, buick.....i only one nissan which was due to flat tire (nissan 300zx - the poor guy took the tire out n walked to nearest exit, unfortunately every1 else was stuck in traffic)......but any how............IMO the top companies are payin JD for marketing....
I wouldn't be surprised if that were true. Mercedes and Jaguar both have a lot of problems. Same with Chrysler.

BTW, the 300ZX Twin Turbo (Z32 of course) is the car I have always dreamed of owning since I was 4 years old. Maybe one day I will get one.
Old Aug 13, 2007 | 07:18 PM
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Imho domestics are just as good as imports. it all comes down to the consumer and how they maintain their vehicles.I work with alot of older guys in my shop im the youngest at 29.Its a 98 percent domectic shop two honda's one nissan the nissan being mine.These guys swear by G.M. And Ford
and they've never had problems with their cars and trucks. they've maintained their vehicles.I've also work with guys that drove honda's acura's mitsu's subbie's etc..Those guys where always fixin or modding something mainly the honda acura guys, for some odd reason they were goin through oil pan gaskets. the mitsu's guys blowin clutch's at 20k.while the older guys are laughing cause they know that those cars arent gonna last.due to faulty or half witted maintainence.The older generation will send in a good review and tell the manfacturer what they like and dislike's the younger generation will send in a bad review cause the cant get enough power out of them or they just dont like the car that they bought cause it was all that they can afford and/or word mouth witch is by far best and worst advertisment.So my bottom line is this......wether or not the big three is paying off J.D.P & A that i'll never know its a great and evil ploy no doubt but its all in the consumer we have the power to make or break a company.thats my .02 cents it aint worth nuttin but im stickin to it
Old Aug 13, 2007 | 07:33 PM
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Originally Posted by Zargon
lol at Nissan and fanboy disbelief.
exactly....if nissan was at the top then everyone here would say that this is a perfect study. every year that i can remember gm has done better then nissan and yet everyone supposedly is so sure of gm sucking.

mb and bmw did better then nissan.
Old Aug 13, 2007 | 07:35 PM
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Originally Posted by Zargon
BTW, I should note that in 2.5 years of ownership, our Pathfinder has performed flawlessly. I don't hate Nissan, but some people give them too much credit.
my feelings exactly....
Old Aug 13, 2007 | 07:38 PM
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Originally Posted by maximalxl
lol i just returned from my drive to SC and throughout the drive i saw numerous abandon cars and most of them were cars like saturn, chevy, buick.....i only one nissan which was due to flat tire (nissan 300zx - the poor guy took the tire out n walked to nearest exit, unfortunately every1 else was stuck in traffic)......but any how............IMO the top companies are payin JD for marketing....
im sure if you went driving in japan you would see alot of broken down jap cars...

im sure if you went driving in europe you would see alot of broken down euro cars...


see what i am getting at champ?
Old Aug 13, 2007 | 07:52 PM
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Im sure these surveys also reflect new car sales, seeing how 53000 people where surveyed I doubt it was equal numbers from all 38 makes, the price range and vehicle Land Rover is selling cannot compare to what Toyota is doing and Im sure they are not selling the same amount, these surveys are not accurate and don't really show reality, these surveys are ego boosters if your car is at the top or has improved but in recent years most people around me use the car forums to search for information and to make the final decision to buy something
Old Aug 13, 2007 | 08:16 PM
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Originally Posted by STARR
Im sure these surveys also reflect new car sales, seeing how 53000 people where surveyed I doubt it was equal numbers from all 38 makes, the price range and vehicle Land Rover is selling cannot compare to what Toyota is doing and Im sure they are not selling the same amount, these surveys are not accurate and don't really show reality, these surveys are ego boosters if your car is at the top or has improved but in recent years most people around me use the car forums to search for information and to make the final decision to buy something
i dont know any person that makes a car buying decision based upon what they read on a forum. people go out and see and drive cars they want to buy, they dont listen to the words of peopel that have no credability
Old Aug 13, 2007 | 08:34 PM
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Originally Posted by liqidvenom
i dont know any person that makes a car buying decision based upon what they read on a forum. people go out and see and drive cars they want to buy, they dont listen to the words of peopel that have no credability
Yup, most people look to these publications, not forums...

In fact, just a couple days after this was posted, an article on the study was published in my local newspaper, go figure...



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