Very upset with my Lite Glow underbody kit
01-31-2002, 09:39 PM
#1
Very upset with my Lite Glow underbody kit
I bought a Lite Glow Pro Series blue underbody kit from Custommaxima.com and I've had it installed for almost 3 months now. The problem I've been having is with water getting into the neon tube. The water has made it's way into the plastic cover and won't come out. My rear neon has already burnt out because of this and my side neons don't work when there is even just a little bit of water on the ground.
Has anyone else had this problem? It doesn't even rain that much in Toronto so this shouldn't happen. I think I'm gonna give Lite Glow a call and try to return the entire kit for a new one because it should have a lifetime warranty.
Nathan
Has anyone else had this problem? It doesn't even rain that much in Toronto so this shouldn't happen. I think I'm gonna give Lite Glow a call and try to return the entire kit for a new one because it should have a lifetime warranty.
Nathan
01-31-2002, 10:55 PM
#2
Senior Member
Join Date: Jul 2001
Posts: 7,530
Re: Very upset with my Lite Glow underbody kit
Originally posted by Nathan
I bought a Lite Glow Pro Series blue underbody kit from Custommaxima.com and I've had it installed for almost 3 months now. The problem I've been having is with water getting into the neon tube. The water has made it's way into the plastic cover and won't come out. My rear neon has already burnt out because of this and my side neons don't work when there is even just a little bit of water on the ground.
Has anyone else had this problem? It doesn't even rain that much in Toronto so this shouldn't happen. I think I'm gonna give Lite Glow a call and try to return the entire kit for a new one because it should have a lifetime warranty.
Nathan
I bought a Lite Glow Pro Series blue underbody kit from Custommaxima.com and I've had it installed for almost 3 months now. The problem I've been having is with water getting into the neon tube. The water has made it's way into the plastic cover and won't come out. My rear neon has already burnt out because of this and my side neons don't work when there is even just a little bit of water on the ground.
Has anyone else had this problem? It doesn't even rain that much in Toronto so this shouldn't happen. I think I'm gonna give Lite Glow a call and try to return the entire kit for a new one because it should have a lifetime warranty.
Nathan
SuDZ
02-01-2002, 07:09 AM
#3
Re: Re: Very upset with my Lite Glow underbody kit
Well, i'm guessing the water is either coming in where the wires go into the black housing or where the clear plastic cover ends. One day when I was driving in the rain I took a look at the wires and wiggled them and there were little sparks coming from where the wires go into the black housing.
Originally posted by SuDZ
Where on the tube does it look like it is getting in?
SuDZ
Where on the tube does it look like it is getting in?
SuDZ
02-01-2002, 07:23 AM
#4
Re: Re: Re: Very upset with my Lite Glow underbody kit
Originally posted by Nathan
Well, i'm guessing the water is either coming in where the wires go into the black housing or where the clear plastic cover ends. One day when I was driving in the rain I took a look at the wires and wiggled them and there were little sparks coming from where the wires go into the black housing.
Well, i'm guessing the water is either coming in where the wires go into the black housing or where the clear plastic cover ends. One day when I was driving in the rain I took a look at the wires and wiggled them and there were little sparks coming from where the wires go into the black housing.
Erik
02-01-2002, 11:44 AM
#5
Re: Re: Re: Re: Very upset with my Lite Glow underbody kit
That's what I was wondering too. I'm gonna try to find out by looking through there site or Greg's site. Does anyone else know if they have a lifetime warranty?
Nathan
Nathan
Originally posted by tifosiv122
What is Lite Glow's warantee? Street Glow Gold is lifetime, no ?'s asked.
Erik
What is Lite Glow's warantee? Street Glow Gold is lifetime, no ?'s asked.
Erik
02-01-2002, 12:31 PM
#6
okay, I just got off the phone with a Lite Glow service rep and he said that I could either apply silicone to the neons or just replace the entire kit. I told them I wanted to replace the entire kit so they're gonna be phoning me up in a couple of minutes to get all my info. I'll keep you guys updated after they phone back.
02-01-2002, 12:42 PM
#7
Senior Member
Join Date: Jul 2001
Posts: 7,530
Yeah much better of just replacing it. Then if the silicone did not work they dont give you crap like "Well now that you have changed it, and added silicone blah blah blah no warranty" Just get a wehole new thing while you can, maybe they haev changed the design since you bought yours because of a problem like this.
SuDZ
SuDZ
02-01-2002, 04:05 PM
#9
Well so far I think it's garbage especially for the price I paid. They told me that they would phone me back in a couple of minutes and they never called. So I phoned them back 1 hour later and they said the service representative was busy so I'm gonna phone them back on Monday.
When I do get my new kit, I'm going to apply silicon and electrical tape to it to make sure this doesn't happen again. I'll keep you guys updated.
Nathan
When I do get my new kit, I'm going to apply silicon and electrical tape to it to make sure this doesn't happen again. I'll keep you guys updated.
Nathan
Originally posted by NickStam
maybe it's just garbage.
maybe it's just garbage.
02-01-2002, 04:16 PM
#10
Originally posted by Nathan
Well so far I think it's garbage especially for the price I paid. They told me that they would phone me back in a couple of minutes and they never called. So I phoned them back 1 hour later and they said the service representative was busy so I'm gonna phone them back on Monday.
When I do get my new kit, I'm going to apply silicon and electrical tape to it to make sure this doesn't happen again. I'll keep you guys updated.
Nathan
Well so far I think it's garbage especially for the price I paid. They told me that they would phone me back in a couple of minutes and they never called. So I phoned them back 1 hour later and they said the service representative was busy so I'm gonna phone them back on Monday.
When I do get my new kit, I'm going to apply silicon and electrical tape to it to make sure this doesn't happen again. I'll keep you guys updated.
Nathan
02-01-2002, 05:12 PM
#11
Originally posted by Nathan
Well so far I think it's garbage especially for the price I paid. They told me that they would phone me back in a couple of minutes and they never called. So I phoned them back 1 hour later and they said the service representative was busy so I'm gonna phone them back on Monday.
When I do get my new kit, I'm going to apply silicon and electrical tape to it to make sure this doesn't happen again. I'll keep you guys updated.
Nathan
Well so far I think it's garbage especially for the price I paid. They told me that they would phone me back in a couple of minutes and they never called. So I phoned them back 1 hour later and they said the service representative was busy so I'm gonna phone them back on Monday.
When I do get my new kit, I'm going to apply silicon and electrical tape to it to make sure this doesn't happen again. I'll keep you guys updated.
Nathan
Erik
02-01-2002, 05:21 PM
#12
Senior Member
Join Date: Jan 2002
Posts: 8,659
Originally posted by tifosiv122
Good luck with it. I have a ? about your sig. You say your bone stock and you won a second place...where there only two Nissan's there? If you stock how could you possibly win something?
Erik
Good luck with it. I have a ? about your sig. You say your bone stock and you won a second place...where there only two Nissan's there? If you stock how could you possibly win something?
Erik
02-01-2002, 08:00 PM
#14
Originally posted by tifosiv122
Good luck with it. I have a ? about your sig. You say your bone stock and you won a second place...where there only two Nissan's there? If you stock how could you possibly win something?
Erik
Good luck with it. I have a ? about your sig. You say your bone stock and you won a second place...where there only two Nissan's there? If you stock how could you possibly win something?
Erik
It's too bad that Lite Glow couldn't seal the lights well enough.
02-02-2002, 10:15 PM
#16
Actually, there were 5 Maxima's in total including mine. My buddy, Daniel, who took home 1st had a 2k with a Supercharger, full body kit, 18" rims, ground controls, LCD screen, CAI, exhaust, headunit, and another $3000 or more in mods. And the people that I beat had little stuff like 18" chromies, dual Brullen exhausts, body kits, and so on. You get the idea
Originally posted by tifosiv122
Good luck with it. I have a ? about your sig. You say your bone stock and you won a second place...where there only two Nissan's there? If you stock how could you possibly win something?
Erik
Good luck with it. I have a ? about your sig. You say your bone stock and you won a second place...where there only two Nissan's there? If you stock how could you possibly win something?
Erik
02-04-2002, 02:44 PM
#17
Okay, I gave Lite Glow a call this afternoon at around 3:30pm and I asked for their returns representative and the guy who answered the phone told me he was the guy to talk to. So I explained to him what was wrong with my neons and he told me he couldn't do a return at the moment because the tech guy wasn't in. I told the guy that I had already talked to the tech guy on Friday who told me to send it back to them for an exchange but this **** wouldn't allow it!!
This is of course a bunch of b.s. on their part. So I asked the guy what time the tech guy would be in tomorrow and he said 9:00am, so I'm gonna be phoning them up bright and early.
For anyone that is considering to buy an underbody kit, I would not recommend Lite Glow, their customer service is the worst that I've ever experienced! As for their product, it's no better. StreetGlow is the way to go from what I've heard from others.
Nathan
This is of course a bunch of b.s. on their part. So I asked the guy what time the tech guy would be in tomorrow and he said 9:00am, so I'm gonna be phoning them up bright and early.
For anyone that is considering to buy an underbody kit, I would not recommend Lite Glow, their customer service is the worst that I've ever experienced! As for their product, it's no better. StreetGlow is the way to go from what I've heard from others.
Nathan
02-04-2002, 02:49 PM
#18
Senior Member
Join Date: Jul 2001
Posts: 7,530
Originally posted by Nathan
Okay, I gave Lite Glow a call this afternoon at around 3:30pm and I asked for their returns representative and the guy who answered the phone told me he was the guy to talk to. So I explained to him what was wrong with my neons and he told me he couldn't do a return at the moment because the tech guy wasn't in. I told the guy that I had already talked to the tech guy on Friday who told me to send it back to them for an exchange but this **** wouldn't allow it!!
This is of course a bunch of b.s. on their part. So I asked the guy what time the tech guy would be in tomorrow and he said 9:00am, so I'm gonna be phoning them up bright and early.
For anyone that is considering to buy an underbody kit, I would not recommend Lite Glow, their customer service is the worst that I've ever experienced! As for their product, it's no better. StreetGlow is the way to go from what I've heard from others.
Nathan
Okay, I gave Lite Glow a call this afternoon at around 3:30pm and I asked for their returns representative and the guy who answered the phone told me he was the guy to talk to. So I explained to him what was wrong with my neons and he told me he couldn't do a return at the moment because the tech guy wasn't in. I told the guy that I had already talked to the tech guy on Friday who told me to send it back to them for an exchange but this **** wouldn't allow it!!
This is of course a bunch of b.s. on their part. So I asked the guy what time the tech guy would be in tomorrow and he said 9:00am, so I'm gonna be phoning them up bright and early.
For anyone that is considering to buy an underbody kit, I would not recommend Lite Glow, their customer service is the worst that I've ever experienced! As for their product, it's no better. StreetGlow is the way to go from what I've heard from others.
Nathan
SuDZ
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