FedEx Ground ruined my week :(
07-02-2002, 08:23 PM
#1
FedEx Ground ruined my week :(
FedEx apparently decided to drop one of my wheels off of a cliff in the transit from California to Arizona. The side of the wheel busted through the box, carboard protector, and styrofoam protector- thereby bending the rim and crinkling the clearcoat.
And of course, I didn't realize this until Discount Tire had completely mounted the entire set except for that wheel when it caught their attention. I have been riding lopsided on three good wheels and one bad one for a week now. This SUCKS!
Although my new one should be here tomorrow, I still go to bed at night picturing the punk-a$$ Fed Ex employee in California playing shotput with my wheel in their warehouse.
It actually kinda reminds me of my days when I worked at Best Buy....... But that's another story altogether.
FEDEX CASUALTY #30009
And of course, I didn't realize this until Discount Tire had completely mounted the entire set except for that wheel when it caught their attention. I have been riding lopsided on three good wheels and one bad one for a week now. This SUCKS!
Although my new one should be here tomorrow, I still go to bed at night picturing the punk-a$$ Fed Ex employee in California playing shotput with my wheel in their warehouse.
It actually kinda reminds me of my days when I worked at Best Buy....... But that's another story altogether.
FEDEX CASUALTY #30009
07-02-2002, 09:58 PM
#4
If you follow the proper claim procedure, and the shipper, insured it, you will be covered. Having worked in UPS, and now FEDEX, these things do occur, as awful as they are. If you need any help ASU. Email me. I can help see how I can help you...
We have a good track record in the shipping industry. We have the Discount Tire accout...
We have a good track record in the shipping industry. We have the Discount Tire accout...
07-02-2002, 10:03 PM
#5
Senior Member
Join Date: Feb 2001
Posts: 1,337
i know what you mean...
i had my kyb-agx's purchased from cattman 2 thursdays ago and they were confirmed to be picked up and apparently somebody else has
kyb-agx on their car cuz nobody knows where they are...they have been re-sent by cattman and hopefully they'll be here by friday...
atw
kyb-agx on their car cuz nobody knows where they are...they have been re-sent by cattman and hopefully they'll be here by friday...
atw
07-03-2002, 02:18 AM
#6
Re: FedEx Ground ruined my week :(
Originally posted by asu174
FedEx apparently decided to drop one of my wheels off of a cliff in the transit from California to Arizona. The side of the wheel busted through the box, carboard protector, and styrofoam protector- thereby bending the rim and crinkling the clearcoat.
And of course, I didn't realize this until Discount Tire had completely mounted the entire set except for that wheel when it caught their attention. I have been riding lopsided on three good wheels and one bad one for a week now. This SUCKS!
Although my new one should be here tomorrow, I still go to bed at night picturing the punk-a$$ Fed Ex employee in California playing shotput with my wheel in their warehouse.
It actually kinda reminds me of my days when I worked at Best Buy....... But that's another story altogether.
FEDEX CASUALTY #30009
FedEx apparently decided to drop one of my wheels off of a cliff in the transit from California to Arizona. The side of the wheel busted through the box, carboard protector, and styrofoam protector- thereby bending the rim and crinkling the clearcoat.
And of course, I didn't realize this until Discount Tire had completely mounted the entire set except for that wheel when it caught their attention. I have been riding lopsided on three good wheels and one bad one for a week now. This SUCKS!
Although my new one should be here tomorrow, I still go to bed at night picturing the punk-a$$ Fed Ex employee in California playing shotput with my wheel in their warehouse.
It actually kinda reminds me of my days when I worked at Best Buy....... But that's another story altogether.
FEDEX CASUALTY #30009
07-03-2002, 06:03 AM
#7
Donating Maxima.org Member
Join Date: Aug 2001
Posts: 2,267
Fedex is usually very good about delivering packages undamaged (*knocks on wood*).
I worked at Best Buy too, it's pretty sad how they treat boxed electronics when they unload it from the delivery truck. I can only imagine how bad UPS and shipping companies treat boxes, especially since they don't even know what's in the box.
I worked at Best Buy too, it's pretty sad how they treat boxed electronics when they unload it from the delivery truck. I can only imagine how bad UPS and shipping companies treat boxes, especially since they don't even know what's in the box.
07-03-2002, 06:14 AM
#8
Bryan is handling the claim on his end. They picked it up the following day after putting the claim in. I'm not too worried about getting my money back. The damage to the box is very obvious. I'm just worried that they will accuse me of some sort of fraud. They (shipping industry) have been paranoid lately (according to my buddy at UPS) because people are putting in all sorts of false claims.
I paid out of pocket for the 4th wheel so it can get here quicker, then Bryan is going to reimburse me the difference. I just want that damn wheel to get here.
Tanman- Did you ever unload trucks at Best Buy? That is just crazy. I have seen so much damage stuff go through there. We were pretty good about not selling the busted stuff though, at least at our store. We'd devo it out. The craziest thing I saw there was a 36" TV fall off the top of one of the racks in the warehouse. Some guy nudges a TV from the other side and BOOM!
I paid out of pocket for the 4th wheel so it can get here quicker, then Bryan is going to reimburse me the difference. I just want that damn wheel to get here.
Tanman- Did you ever unload trucks at Best Buy? That is just crazy. I have seen so much damage stuff go through there. We were pretty good about not selling the busted stuff though, at least at our store. We'd devo it out. The craziest thing I saw there was a 36" TV fall off the top of one of the racks in the warehouse. Some guy nudges a TV from the other side and BOOM!
07-03-2002, 07:16 AM
#10
Senior Member
Join Date: Apr 2001
Posts: 4,968
Best Buy...
ok, the high amount of damaged merchandise in the back room explains something...
a couple months back had to get a new microwave...cool sales guy and I noticed a slight tear in the outer layer of the corrugated cardboard (the 'honeycomb' still intact). Well, he just opened the box up right there on the floor, moved some stuff around, and walked me right to customer service and told them it was 'previously opened' and got me 10% off.
Apparently Best Buy is used to non-perfect stuff, since the manager didn't even think twice about whether it was legit or not!
a couple months back had to get a new microwave...cool sales guy and I noticed a slight tear in the outer layer of the corrugated cardboard (the 'honeycomb' still intact). Well, he just opened the box up right there on the floor, moved some stuff around, and walked me right to customer service and told them it was 'previously opened' and got me 10% off.
Apparently Best Buy is used to non-perfect stuff, since the manager didn't even think twice about whether it was legit or not!
07-03-2002, 07:57 AM
#11
Re: Best Buy...
Originally posted by jjs
ok, the high amount of damaged merchandise in the back room explains something...
a couple months back had to get a new microwave...cool sales guy and I noticed a slight tear in the outer layer of the corrugated cardboard (the 'honeycomb' still intact). Well, he just opened the box up right there on the floor, moved some stuff around, and walked me right to customer service and told them it was 'previously opened' and got me 10% off.
Apparently Best Buy is used to non-perfect stuff, since the manager didn't even think twice about whether it was legit or not!
ok, the high amount of damaged merchandise in the back room explains something...
a couple months back had to get a new microwave...cool sales guy and I noticed a slight tear in the outer layer of the corrugated cardboard (the 'honeycomb' still intact). Well, he just opened the box up right there on the floor, moved some stuff around, and walked me right to customer service and told them it was 'previously opened' and got me 10% off.
Apparently Best Buy is used to non-perfect stuff, since the manager didn't even think twice about whether it was legit or not!
07-03-2002, 09:31 AM
#12
Re: Re: Best Buy...
Originally posted by asu174
Ahh. The "manmade" open box scam. I've been there. Only back in the day when I worked there, we were allowed to completely determine the price. Management just wanted that crap off their floor. I sold my dad a $300 Pro Logic receiver for $65 because I broke the seams on the box for him.
Ahh. The "manmade" open box scam. I've been there. Only back in the day when I worked there, we were allowed to completely determine the price. Management just wanted that crap off their floor. I sold my dad a $300 Pro Logic receiver for $65 because I broke the seams on the box for him.
07-03-2002, 02:31 PM
#13
Donating Maxima.org Member
Join Date: Aug 2001
Posts: 2,267
Originally posted by asu174
Tanman- Did you ever unload trucks at Best Buy? That is just crazy. I have seen so much damage stuff go through there. We were pretty good about not selling the busted stuff though, at least at our store. We'd devo it out. The craziest thing I saw there was a 36" TV fall off the top of one of the racks in the warehouse. Some guy nudges a TV from the other side and BOOM!
Tanman- Did you ever unload trucks at Best Buy? That is just crazy. I have seen so much damage stuff go through there. We were pretty good about not selling the busted stuff though, at least at our store. We'd devo it out. The craziest thing I saw there was a 36" TV fall off the top of one of the racks in the warehouse. Some guy nudges a TV from the other side and BOOM!
.
07-03-2002, 05:37 PM
#14
Originally posted by Tanman
Yep, Monday nights after 10PM. Everyone is tired and ready to go home, perfect time to make them unload and stock TVs. I didn't even work in the stocking department, but they made us help. I'm 5'8" 160, and they expected me to move 50" big screens around on a dolley? I was careful because I know I'd hate to buy something someone else damaged, but a lot of people didn't care. I guess after doing a crappy job for a while, you stop caring very much .
Yep, Monday nights after 10PM. Everyone is tired and ready to go home, perfect time to make them unload and stock TVs. I didn't even work in the stocking department, but they made us help. I'm 5'8" 160, and they expected me to move 50" big screens around on a dolley? I was careful because I know I'd hate to buy something someone else damaged, but a lot of people didn't care. I guess after doing a crappy job for a while, you stop caring very much
.
But I NEVER put any of the stuff I destroyed on the floor for sale. That was sort of the unspoken rule among the hooligans that worked there. Just throw it in the devo pile and it'll get sent back to the manufacturer.......
07-03-2002, 06:07 PM
#15
Donating Maxima.org Member
Join Date: Aug 2001
Posts: 2,267
Originally posted by asu174
They paid me $5/hour to unload thousands and thousands of dollars worth of merchandise. I was bitter to say the least. I punted a few CD's across the warehouse in my day and on my last day, I set a perfectly good Jensen subwoofer system on fire behind the building. I was a little punk 16 year old- I didn't know any different.....
But I NEVER put any of the stuff I destroyed on the floor for sale. That was sort of the unspoken rule among the hooligans that worked there. Just throw it in the devo pile and it'll get sent back to the manufacturer.......
They paid me $5/hour to unload thousands and thousands of dollars worth of merchandise. I was bitter to say the least. I punted a few CD's across the warehouse in my day and on my last day, I set a perfectly good Jensen subwoofer system on fire behind the building. I was a little punk 16 year old- I didn't know any different.....
But I NEVER put any of the stuff I destroyed on the floor for sale. That was sort of the unspoken rule among the hooligans that worked there. Just throw it in the devo pile and it'll get sent back to the manufacturer.......
07-03-2002, 06:16 PM
#16
Guest
Posts: n/a
I use to work for Fed Ex Grounds. Man we did some crazy $hit with peoples stuff. We mashed rims all day and night loading and unloading the trucks. What ever was open we oggled and looked at. I recommend not working there or shipping through them. I tried once and they even screwed their own employee the bastards.
07-03-2002, 06:27 PM
#17
Originally posted by ThisMax2NV
I use to work for Fed Ex Grounds. Man we did some crazy $hit with peoples stuff. We mashed rims all day and night loading and unloading the trucks. What ever was open we oggled and looked at. I recommend not working there or shipping through them. I tried once and they even screwed their own employee the bastards.
I use to work for Fed Ex Grounds. Man we did some crazy $hit with peoples stuff. We mashed rims all day and night loading and unloading the trucks. What ever was open we oggled and looked at. I recommend not working there or shipping through them. I tried once and they even screwed their own employee the bastards.
07-03-2002, 06:31 PM
#18
Guest
Posts: n/a
Originally posted by asu174
Well my best friend worked at UPS and he has very similar stories. Management would be standing right there watching them wail on boxes and they could care less. Shipping is just Russian Roulette.
Well my best friend worked at UPS and he has very similar stories. Management would be standing right there watching them wail on boxes and they could care less. Shipping is just Russian Roulette.
07-03-2002, 06:34 PM
#19
Originally posted by ThisMax2NV
Yeah I ussed to throw rims about 15-20 feet and listen to them land. We would all laugh and just imagine how ****ed the guy would be. The supervisors and management didnt care we would throw scanners and tvs hearing them break just got us more riled up. Made us unload a 45 footer in under an hour fastest I did it was 40 min tops. I hate that place!!!
Yeah I ussed to throw rims about 15-20 feet and listen to them land. We would all laugh and just imagine how ****ed the guy would be. The supervisors and management didnt care we would throw scanners and tvs hearing them break just got us more riled up. Made us unload a 45 footer in under an hour fastest I did it was 40 min tops. I hate that place!!!
07-03-2002, 09:10 PM
#21
Donating Maxima.org Member
Join Date: Aug 2001
Posts: 2,267
Originally posted by chinaonnitrous1
<<~~~~ Best Buy...INSTALLER..
..oh man..rude customers should NEVER EVER talk to me.....just think....a customer..rude to me?! the dood whos gonna crawl all over their car..puahahahaha
<<~~~~ Best Buy...INSTALLER..
..oh man..rude customers should NEVER EVER talk to me.....just think....a customer..rude to me?! the dood whos gonna crawl all over their car..puahahahaha
The rest of the time I'm a jerk
.
07-03-2002, 09:31 PM
#22
Originally posted by ThisMax2NV
Yeah I ussed to throw rims about 15-20 feet and listen to them land. We would all laugh and just imagine how ****ed the guy would be. The supervisors and management didnt care we would throw scanners and tvs hearing them break just got us more riled up. Made us unload a 45 footer in under an hour fastest I did it was 40 min tops. I hate that place!!!
Yeah I ussed to throw rims about 15-20 feet and listen to them land. We would all laugh and just imagine how ****ed the guy would be. The supervisors and management didnt care we would throw scanners and tvs hearing them break just got us more riled up. Made us unload a 45 footer in under an hour fastest I did it was 40 min tops. I hate that place!!!
07-03-2002, 09:37 PM
#23
Originally posted by kloogy
I see why you DONT work there anymore. Please inform me of the facility you worked at. I would be very curious to inform Loss Prevention. Yes, these things do happen at UPS, Fedex , and any other shipping facility. There are a lot of shipping scams, and insurance fraud against UPS, and FEDEX. But if you ASU have a legit claim, which I know you do, it will be handled...
I see why you DONT work there anymore. Please inform me of the facility you worked at. I would be very curious to inform Loss Prevention. Yes, these things do happen at UPS, Fedex , and any other shipping facility. There are a lot of shipping scams, and insurance fraud against UPS, and FEDEX. But if you ASU have a legit claim, which I know you do, it will be handled...
When you say you are a contractor, what does that mean?
07-03-2002, 09:51 PM
#24
Originally posted by asu174
Hopefully it will......
When you say you are a contractor, what does that mean?
Hopefully it will......
When you say you are a contractor, what does that mean?
07-03-2002, 09:58 PM
#25
What you guys are telling me scares me because I use Fedex ALL THE TIME! I ship over 30 packages out with them a month but luckily Asu174 has been my first casualty, well I guess not so lucky for you tho
ASU, I sent in those claim forms a few days ago, hopefully they'll be pretty quick about it.
ASU, I sent in those claim forms a few days ago, hopefully they'll be pretty quick about it.
07-03-2002, 10:05 PM
#26
Originally posted by cobymoby
What you guys are telling me scares me because I use Fedex ALL THE TIME! I ship over 30 packages out with them a month but luckily Asu174 has been my first casualty, well I guess not so lucky for you tho
ASU, I sent in those claim forms a few days ago, hopefully they'll be pretty quick about it.
What you guys are telling me scares me because I use Fedex ALL THE TIME! I ship over 30 packages out with them a month but luckily Asu174 has been my first casualty, well I guess not so lucky for you tho
ASU, I sent in those claim forms a few days ago, hopefully they'll be pretty quick about it.
07-03-2002, 11:09 PM
#27
Senior Member
Join Date: May 2002
Posts: 682
Man, I reall, really hate reading this thread..now that I just ordered new rims and tires, and they are coming via Fedex..I will be sooo Pi$$ed if they are scratched, etc...now I probably will be up nights thinking about it!!!
B.T.W--- I heard that FedEx and UPS are gonna merge..the new company will be called FedUP!!
B.T.W--- I heard that FedEx and UPS are gonna merge..the new company will be called FedUP!!
07-03-2002, 11:17 PM
#29
Originally posted by cobymoby
Kloogy, thanks for offering your hand in this manner. Hopefully they'll take care of everything. If not, I'll be knocking down your door screaming HELLLLP!!! Take care.
Kloogy, thanks for offering your hand in this manner. Hopefully they'll take care of everything. If not, I'll be knocking down your door screaming HELLLLP!!! Take care.
07-04-2002, 01:39 AM
#30
Guest
Posts: n/a
Originally posted by kloogy
I see why you DONT work there anymore. Please inform me of the facility you worked at. I would be very curious to inform Loss Prevention. Yes, these things do happen at UPS, Fedex , and any other shipping facility. There are a lot of shipping scams, and insurance fraud against UPS, and FEDEX. But if you ASU have a legit claim, which I know you do, it will be handled...
I see why you DONT work there anymore. Please inform me of the facility you worked at. I would be very curious to inform Loss Prevention. Yes, these things do happen at UPS, Fedex , and any other shipping facility. There are a lot of shipping scams, and insurance fraud against UPS, and FEDEX. But if you ASU have a legit claim, which I know you do, it will be handled...
07-04-2002, 05:57 AM
#31
Originally posted by kloogy
Just let me know ! You know my email ...
Just let me know ! You know my email ...
I didn't mean to start anything against FedEx with this thread either. I would have called the thread "FedEx SUCKS" if that were the case. It is a great company and I know that accidents happen. And actually, the more I look at the picture of the box that was damaged, the more I realize that it was not thrown across a warehouse or intentionally damaged. Something probably just got slammed up against it really hard. So Bryan, I wouldn't close your FedEx account just yet......
By the way, for some reason, whenever I see the same "cobymoby", that damn song "mellow yellow" goes through my head- only with the words "coby moby" in it's place...lol.
"They call me coby moby........"
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