I have a 2013 Maxima and did the repair on the information screen as detailed here on the forum. This was a super easy fix and I do not fancy myself much of a mechanic.
THANKS for posting the proceedure, my screen works now.
While I was in there I looked around for the green cup and retainer descibed in the posts above and could not locate either.
My next project is to figure out why my warning lights come on intermittantly. It started with my brake light coming and going. Now my brake warning light, master warning light and traction control turn on and off. Anyone have a suggestion?

 

Glad to hear you got it fixed. Thanks for posting. Check your brake fluid level.

 

I signed up just to thank OP for the detailed fix. When I looked a the ribbon cable it appeared seated and when I removed an re-seated it, it looked like I did nothing. But when I put the cluster back in it worked perfectly (and I too had a loose green plastic part and no idea where it goes, go figure).
I did it with the battery connected so I could move the steering column up and down and to diagnose the panel before I put it back together. I think it might be risky to do it that way for fear of shorting a delicate electrical part out and/or crushing something when moving the column but I would do it that way again.
Great, helpful post! Thank you.

 

Good to hear. Thanks for letting us know. The connection is kind of sensitive but once you get it right it should work fine.

 

I have a 2013 Nissan Maxima, Speedometer stop moving but everything else work fine.. Can this be fix because the dealership is trying to make me by another one for $1500.....

 

There are companies on the web that you send them your gauge cluster and they will fix it and return it quickly. That is probably your best bet. The cluster is easy to remove.

Hopefully the problem is with the cluster and not caused by something else.

 

Did your speedometer just fail while you were driving? Did it fail after some work was done on the car?

 

The other thing you may consider is you may be able to put an app on your phone and that can tell you how fast you are driving.

 

Well my dash lights was working then they stop so that was a blown fuse.. fix that now my speedometer just stop working when my lights on my dash stop working but when I fix it the speedometer still not moving but everything else work........

What app tell you how fast you going??

what are some of the online companies that can fix the speedometer??

 

Google search shows:

https://www.google.com/search?q=gaug...hrome&ie=UTF-8

https://www.google.com/search?q=app+...hrome&ie=UTF-8

Or you can try a GPS speedometer

Is the dealership sure that the gauge cluster is causing the problem? Did they run any diagnostic test or did they just assume it's the cluster?
It's possible your problem is not being caused by the cluster. FWIW The speedometer gets speed data from the ABS control unit.

 

Well I just hooked up a scan tool and the scan tool showed me the speed I was going and I had no codes.... so what should I do next?

 

That means the ABS control is probably functioning properly. There is a diagnostic test you run on the cluster. I'll find it and post it later.
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Depending on cost and turn around time I would consider using one of those repair companies. Although there is no guarantee that the cluster is at fault it seems likely.

You said the dash fuse blew. Did that just happen out of the blue? Was anything else going on with the car when this whole issue started that you didn't mention?

 

If you have not already done so search the 7th gen forum for threads that have the same issue with the speedometer. You may find useful information.

 

Well before the speedometer stop working my information display and obd stop working and I took it to the dealership and they said it was a blown fuse so they change that and it was work but my speedometer still wasn’t working and that when they told me that I had to buy another cluster

 

The diagnostic procedure for the gauge cluster is on page MWI-29 in the link below. Your speedometer should react as noted in the procedure. If it does not it is likely/possible the speedometer is faulty.

https://www.nicoclub.com/service-man...2014%2FMWI.pdf

 

Helps me with title please

 

You don't need to buy anything. This repair does not require any parts. Just do as the instructions state.

 

Thanks alot you saved me.

 

I have maxima 2012 steering multimedia cruise not even a single button is working.

Btw this post was super awesome, bless you boss.

 

Thank you for the information! Can you tell me where you ordered the part from? I went to the dealership. They told me I would have to order the whole Instrument Cluster which costs $1100 uninstalled.

 

Thank you for the information. Can you tell me where you purchased the part? The dealership told me I would have to order the Instrument Cluster which costs $1100 without installment.

 

You don't need any parts. Just your labor. Follow the instructions to properly seat the small ribbon connector that goes from the back of the instrument panel to the information display.

 

I had the same problem over the last several months; first loss of visible words, just the backlight. Then total blackout. I was leaning towards a connection failure when I ran into this solution.

After review, I followed directions and the problem is fixed. Thanx for the detailed description and clear directions. Took about 20 minutes. Only caveat is be careful removing the small plastic wedge clip to the ribbon cable, as it has tiny clips on the side legs that are easily broken off if you just yank it off. I gently pried it up, one side at a time until it came off. If you break the prong clips, you'll have to glue or jury rig something to hold the cable back in the connector. Just be gentle.

Thanks again

 

Good to hear that this thread helped you fix it!

 

I just wanted to chime in here and say thank you SO much! I drove with this display not working for almost a year, due to not wanting to deal with a huge costly fix. I finally decided to try and fix it and... wow, that was pretty easy. I have almost zero experience working on cars and I did this no problem.

One thing to help others: I had to redo the connection about 12 times to get it to work, and I almost gave up. I did leave the battery on and tested it live (meaning I would connect the ribbon, connect the Connection Meter back to the car, and turn it on) over and over again. I did almost give up, but kept trying slight differences in how I connected the ribbon to the conductors, and BOOM, finally worked!!!

Thank you again, Nopike and walters_12, you saved me!

 

Good to hear, thanks for posting!

 

So I'm not 100 percent certain... For those that this did not work for... I've seen once or twice that there may be a fuse for that display. Haven't had the issue myself so cannot confirm, but I would imagine it to be worth looking into.

 

There is no fuse just for that small information display. If the entire guage cluster goes out then you can start looking at fuses.

 

My apologies! Perhaps I am thinking of a Mazda or Honda. I'm just killing time at work honestly. I'm a dealership service consultant, General Motors unfortunately, but I figured what better way to burn the clock in this position than try to answer some questions about vehicles I actually like.

 

No problem. I know the feeling.

 

Woke up and went to Walmart and noticed I needed gas while driving along. Went to check my display for how many miles I had left and noticed it wasn't even working. I just got this car from Carvana 2 months ago and the transmission doesn't like to engage into drive right away sometimes after reversing out of my driveway in the morning while the engine/trans is still cold. One day it almost took 7-8 secs to engage and it wasn't very pleasant when it did. It was quite aggressive and I could definitely feel a slam when started moving. It hasn't slammed lately but it does randomly take 6-9 secs sometimes to engage into drive and start rolling/idling along. After backing up and then going forward my brakes make loud click noise when I apply the brakes. And the same when backing up after going forward. The second I touch the pedal my driver side wheel goes "click" and sometimes after backing out of a parking spot and rolling forward about 30 ft to a stop sign it does a double "click clink" Carvans preferred mechanic for their warranty issues is Firestone Complete Auto Care or w/e. They had my car for 5 days and did absolutely nothing. Charged me for a complete inspection without taking my tires off lol. I forgot to give them the key to my lug nuts so how can you inspect my brakes as part of a complete inspection without removing my wheels lol smh eye yi yi. But yea, back to the topic. 2023 and this issue is still happening to us apparently. Nothing worse than getting the exact car you want in the color you want and everything is perfect until the warranty is almost up and schit starts happening at random. It does have 94k on it but you'd never guess it by how immaculate it is. From Arizona so completely rust free and living in Wisconsin, that is a unicorn when working on it lol. That don't exist here unless it's fresh off the truck from the manufacturer in summer lol. Not dent or ding on it. Leather is like brand new, no cracks or faded. Engine bay is spotless, barely looks like it's been ran. Glad I'm part of this amazing site, I've owned Maximas for about 15yrs now. Up until this year I've had three 2002's since 2010 probably. I still have one in my driveway under a cover waiting for a new transmission. It's an auto unfortunately, my manual had no radiator saddle left and was so rusted/rotted that it needed alot of fabrication to save it if I was to do the clutch. It definitely showed 186k lol. Guess I'll attempt to tackle this project now...(sigh) lol. Am I the only one that gets annoyed by working on their own car but loves to work on anybody else's lol. I love putting on new and performance parts of course. Thanks for all the help. And why does it say I posted this at 2:37pm when it's 9:37am lol?

 

Looking for advice on my '14 LE Murano. I know this isn't a Murano thread, but my info center is currently black (I can see the white lights on the side of the screen). It was working fine, until I left it in the garage for a couple of months while on vacation. My question, does anyone know how to remove the cluster on the '14 Murano and will these instruction work?

 

You can probably Google 2014 Murano instrument cluster removal and go from there. I'm sure it's the same issue we all had with the ribbon connector being loose or off center. I took mine apart and redid the ribbon connection and had it all back together in aprox 30 mins. It's rather simple if you find a diagram.

 

Hi all. I have a 2012 Nissan maxima and my driver guage this thread is referring to was not functioning for 7 years. Thanks to this thread (using Walters_12’s steps 1-9 with pics mainly) I was able to get mine working again too!

I just wanted to share this video I found that quickly explains steps 1-8 of Walters_12’s guide. Follow this, then check out Walter’s picks for the ribbon setting and you’re good to go. So great to have this working again feels like new again!

 

If I removed the cluster and now reconnected the cluster how come my display is not working it’s displaying partial numbers

 

Try reconnecting the ribbon cable. The connection is pretty sensitive, if it's not aligned just right it will not work properly.

 

Yea what he said lol. That flat gray ribbon connector has to be lined up perfectly pretty much. And be as gentle as possible when putting the cluster back so you don't yank or pop the ribbon out. I pushed it till it stopped and then put the little clamp thing down on the ribbon.

 

OP here, so 7 years after I made this repair my vehicle information sisplay went out again. I was driving the car and hit a smqll bump in the road and the display cut out. I followed the procedure in this thread to make the repair. It took me about 40 minutes.

A couple of things I want to note. #1, I did not disconnect the power/ battery to the car. This allowed me to move the streering wheel out of my way as needed and I was able to test my repair before I put everything back togeter. #2 The ribbon connector and the small plastic insert that keeps the connector in place can be a real pain to work with. If they are not aligned just right the display will not work. It took me a couple of tries to get it right. I imagine some of the people that this fix did not work for may have not been careful and patient enough when doing the repair.