paliforever

Hey guys,

Sorry to post twice in the same week but I was wondering if anyone else heres a tick when turning the steering wheel at low speeds (particularly the platinum). It's not particularly annoying but I just wanted to make sure it's not something faulty. The salesman said it was the gyroscope (or something like that) but I just wanted to see if others have it as well.

Sbradle4

I'm getting it too. 2017 Platinum. Dealer is replacing my steering wheel, but it is on national backorder. Said it will be several weeks.

paliforever

Did they tell you what the issue was? I'm actually shocked the salesman told me this sound was normal.

Sbradle4

It's the wheel itself. If you hold the wheel at 9:00 and 3:00 push on one side and pull on the other, it would make the clicking sound. Had nothing to do with the clock spring.

Rml612

I started hearing the same thing on my 2017 Platinum a couple of weeks ago and was going to post about the issue. I'll get the dealer to take a look at it at the 5k service which I probably will need by the end of this month.

maxud

omg, gyroscope?!? I guess thats better than to say periscope....
The salesman are the worst people to ask for car advice.

paliforever

I went in today and they're replacing my steering wheel. Definitely get it checked out. Hopefully it's an easy fix

paliforever

Yeah, I honestly knew the car better than he did. It feels like the average salesman knows nothing about the cars they sell these days

Derick Kurtz

It's not just the sales guys. My service manager didn't even know how to update the gps maps!!

xydehead

I have the same experience went for repair twice and on one they replace the clock spring and I still hear this pebble rattling inside the wheel!!! I might ask for a replacement. And above post says the wheels are backordered for weeks, lets see.

Sbradle4

so apparently "backordered for weeks" meant a couple of days... Dealer called me yesterday and the wheel has come in. Being replaced on Thursday.

paliforever

Let us know how it goes!

paliforever

Did they not switch out your steering wheel yet?

xydehead

no not yet, i will go tomorrow and ask for replacement. Is there a service record i can refer to..

paliforever

Not sure, I would just show them this forum. Is your sound a tick that comes when you turn the wheel every 10 degrees or so?

xydehead

The sounds come in both cases, turn and driving.

MAX828

Mine (2016 SR) has been doing it since the day I'd purchased the vehicle and my service rep had said it just needed some special tape to mask the noise and that it was a known issue. They'd returned the car to me and the sound is STILL there. I'm going to have them change the steering wheel. Hopefully it won't be the entire steering column because after I'd had them change the one on my 2013 (odometer display went blank), dust had started to get behind. I can only assume it wasn't sealed properly or if once the seal is broken that it'll never be the same. Very surprised this steering ticking issue has made it into the 2017s too. Nissan QC really needs to step it up. I love the car but from the rattles next to the driver side airbag section, to the cheap paint that chips VERY easily, to these nagging steering tick issues, it's really getting old. This is my 4th Maxima ('04, '10, '13, '16) and will probably be my last.

Sbradle4

Alright, got the steering wheel replaced. I had two issues, a scratch in the leather wheel that was there when i bought the car, which was the original reason for going in. I then discovered before I took it in, the wheel ticking.
As I described, it happens when you turn, but also will happen if you grab the wheel at 9:00 and 3:00 and push on one side, pull on the other.
When I brought the Max in this morning, the service manager said, "are you here for the steering wheel rock recall?" So there is apparently a new recall or TSB for "Steering Wheel Rock," which explains the sudden backorder on the steering wheels. So if your steering wheel ticks, take it in!

xydehead

Can you please provide us your customer copy which mentions the above thingy, thanks.

Ricky Green

Ok. There is something wrong. My service advisor can't find the TSB.
"I checked for any pending or open recalls none show available for Maxima. I also checked Nissan Assist as well for any TSB and it shows nothing available regarding a steering wheel concerns. I asked my service manager as well and he has not heard of any such issue with them. We can schedule an appointment for you if you would like to have a technician look at the steering wheel noise concern.
However just heads up there may not be much we can do to change that noise, since prying on a steering wheel in such a manor as described below would never really be something anyone should be doing during regular driving. I’m sure if you push and pull on any part of the car that has plastic or is bolted down it will more than likely make some sort of noise.

I also double checked parts status Nissan shows no backorder on steering wheels that we can see, I checked my VIN# for my maxima and Nissan showed 4 steering wheels in stock in Master warehouse in Tenn."

Any thoughts?

Sbradle4

All I know is what my service advisor told me; for both the wheel rocking and back order. My wheel has already been replaced, no more ticking.

Jeeper31

Is it a tticking sound or is there a creaking sound like you are walking on an old wood floor?

xydehead

sr with 4k miles does both. Creaks while turning, and even placing hand around the steering wheel. Tick on momentum. Drives me nuts...

Sbradle4

For me it was just the like clicking sound. Someone asked to see the repair slip, here's how my service department entered it.

xydehead

Thanks a lot. Looks like a clean swap, no tbs or something like those in reference.

xydehead

Thanks a lot. Looks like a clean swap, no tbs or something like those in reference.

Viper786

I'm hearing the same clicking noise in my steering wheel when I push it in near the 12 o clock. '17 platinum. Going to be taking it to the dealer soon.

xydehead

Till Date Nissan and Dealer is playing around me saying it's normal for steering wheel to make this pebble sound inside the jar and the creaking sound.

Last night I was able to fix the creaking sound when wheel is pressed and move.

FIX:
Need to apply some foam tape (I bought this $5 small adhesive insulation Home Depot) between the plastic cover (where we press for horn) this plastic meets the steering button cluster; there add some foam and the creaking is gone.

FattiesGoneWild

Our brand new 2017 Platinum has this steering wheel creaking noise. Annoying as hell.

Viper786

They are replacing my steering wheel. They just ordered it and it will be here next week.

Rml612

Brought my 2017 Platinum in for 10,000 mile service. Dealer heard the steering wheel tick and will be replacing it. Parts are ordered and should be in next week.

CNTRT

Is this only on Maximas with the power adjustable steering column?

Have any S or SV's had this issue?

FattiesGoneWild

They ordered some kind of new part to fix the creek noise with mine. Should be in with in a few days I was told.

FattiesGoneWild

I got the repair notes. It said they traced it back to the clock spring and replaced it. Well I got the car back today and guess what? Its still doing it.

Rml612

Hmmm, mine goes in tomorrow for the fix. It took them 3 weeks to get the parts, we will see what happens.

Viper786

Take it back. They replaced my steering wheel and the noise is gone. I also had rattling coming from my car, had to take it there 3 or 4 times before they finally fixed it.

FattiesGoneWild

Yeah I will bring it up again with my first oil change. Tired of dealing with them for now.

CNTRT

For those of you that have the steering wheel creak, don't just let the dealer blindly replace your clockspring or steering wheel... Check this out: https://maxima.org/forums/8th-genera...ml#post9154252

FattiesGoneWild

Did it fix the issue?

FattiesGoneWild

Needs to be a TSB as this seems to be a flaw atm.